Chapter 1 - Aris Budi Setyawan

Management
Pertemuan 1
Disarikan dari berbagai sumber
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Peraturan Perkuliahan
✔ Hadir di kelas dengan berpakaian yang ‘baik’ dan
tidak memakai sandal
✔ Tidak terlambat masuk kelas (maksimal 3 kali)
✔ Menunjukkan usaha yang keras (dengan berusaha
selalu hadir dan aktif dalam setiap pertemuan
✔ Membawa materi kuliah pada saat pertemuan kelas
✔ Tidak menggunakan HP ketika perkuliahan
berlangsung
✔ Membentuk kelompok ( 3 org) dan mengerjakan
serta mengumpulkan setiap tugas yang diberikan
✔ Konsultasi :
✴ Ruang D112, HP : 08888 1 64640
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Materi Manajemen yang akan dipelajari
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Pengaruh Lingkungan Terhadap Manajemen
Evolusi teori manajemen
Perencanaan strategis
Pemecahan masalah dan pengambilan keputusan
Pembagian kerja dan struktur organisasi
Koordinasi dan Rentang Manajemen
Pendelegasian wewenang
Sentralisasi dan desentralisasi
Motivasi
Kepemimpinan
Dinamika konflik dalam Organisasi
Peran dan teknik pengendalian dalam manajemen
Sistem Informasi Manajemen
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Something Wrong…?
✔
4
Detiknews.com, 02/02/2007
Karena Banjir, Bus P20 Angkat Tangan,
Penumpang Pusing
✔
Kompas.co.id, Selasa, 19 September 2006.
Koordinasi Tidak J alan, Inpres
Pelayaran Tersendat
✔
Republika.co.id, Selasa, 04 Maret 2008 19:46:00
Partisipasi Masyarakat dalam Pilbup Nganjuk
Rendah
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
© Houghton Mifflin Company. All rights reserved. Managment, by Williams South-Western College Publishing Copyright (c) 2000 …Edited
Siapa yang membutuhkan manajemen ?
“ Semua orang, semua tipe pekerjaan dan
semuan jenis organisasi sangat
membutuhkan manajemen “
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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6
Pengertian M
najemen
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
© Houghton Mifflin Company. All rights reserved. Managment, by Williams South-Western College Publishing Copyright (c) 2000 …Edited
Pengertian Manajemen
✔ Manajemen sebagai proses
✔ Manajemen sebagai suatu kumpulan
manusia
✔ Manajemen sebagai suatu ilmu dan
senin
✔ Manajemen sebagai suatu profesi
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Manajemen Sebagai Suatu Proses
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Manajemen Sebagai Suatu Proses
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Manajemen Sebagai Suatu Proses
Manajemen sebagai suatu proses : (GR Terry) pencapaian tujuan yang telah
ditetapkan dengan mempergunakan kegiatan orang lain.
1. adanya tujuan yang ingin dicapai
2. tujuan dicapai dengan menggunakan kegiatan orang lain.
3. kegiatan orang lain harus dibimbing dan diawasi
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Manajemen Sebagai Kumpulan Manusia
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Manajemen Sebagai Ilmu dan Seni
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Manajemen Sebagai Ilmu dan Seni
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Manajemen Sebagai Profesi
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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15
Identifiable
Functions in the
Management
Process
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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16
Planning: The Primary Management Function
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Managerial Functions
17
✔ Planning
✴ Formulating future courses of action.
✔ Decision making
✴ Choosing among the alternatives for action.
✔ Organizing
✴ Deciding on the HR structure of the organization.
✔ Staffing
✴ Recruiting, training, and developing people.
✔ Communicating
✴ Providing information, direction, and feedback.
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Managerial Functions (cont’d)
18
✔ Motivating
✴ Providing meaningful work and valued rewards to
individuals pursuing collective objectives.
✔ Leading
✴ Serving as role models and adapting management
styles as the situation demands.
✔ Controlling
✴ Comparing desired results with actual results and
taking corrective action as needed.
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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19
Manajer
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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20
A. Jenis-jenis Manajer
Manager (manajer) : orang yang bertanggung jawab untuk mengarahkan usaha
yang bertujuan membantu organisasi dalam mencapai sasarannya.
Man. Puncak
Manajer Menengah
Puncak
Manajer Lini Pertama Puncak
Karyawan Non.manajer
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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21
Kaitannya Dengan Fungsi Manajemen
Controlling
Leading
First-level
Middle level
Top level
Organizing
Planning
0
20
40
60
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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What Companies Look For in
Managers
22
✔Technical skills
✴specialized knowledge
✔Human Skills
✴ability to work with others
✔Conceptual Skill
✴ability to see the organization
as whole
✔Motivation to Manage
✴a desire to be in charge
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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23
Human Skills
Technical
Skills
Motivation to
Manage
Conceptual
Skills
Low
Importance
Top
Managers
Middle Managers
High Importance
First-line Managers
Team Leaders
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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24
Managerial Roles
Interpersonal
figurehead
leader
liaison
Informational
monitor
disseminator
spokesperson
Decisional
entrepreneur
disturbance handler
resource allocator
negotiator
Management,
Williams, The
© 2000,
Charlie
Cook © Copyright
TheYork:
McGraw-Hill
H.by
Mintzberg,
Nature
of Managerial
Work (New
Harper & Companies,
Row, 1973)Inc., 2003. , Robbins et al. dan Copyright
© Houghton
Adapted from Figure
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25
Peran Manager
Peran manajerial (mintzberg)-the nature of managerial
work, 1973, 93-94.
a. Kaitannya dgn hub. Antarpribadi
✔ Pemimpin simbolis (figurehead) : u/ menjalankan sejumlah
kewajiban rutin yg bersifat legal dan sosial. Contoh : memb. Ucapan
selamat datang pada tamu/pengunjung, penandatanganan dokumen
Resmi.
✔ Pemimpin (leader), u/ memotivasi dan mengaktifkan bawahan,
mengisi posisi yg kosong, melatih, dll. Contoh : melakukan hampir
seluruh keg.yg melibatkan karyawan
✔ Penghubung (liaison), u/ memelihari jaringan kontak luar serta
memberikan dukungan dan informasi. Contoh : membalas suratsurat, menjalin kerja sama dgn pihak luar, dll.
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Peran Manager
26
Peran manajerial (mintzberg)-the nature of managerial work, 1973, 93-94.
b. Berkaitan dng informasi
✔ Pemantau
(monitor),
mencari
dan
menerima berbagai informasi khusus dan
terkini, untuk mengemb. Pemahaman yg
menyeluruh ttg organisasi dan lingk.nya,
sgh menjadi pusat informasi internal dan
eksternal ttg org. Contoh : membaca
berbagai media dan laporan priodik,
memelihara kontak pribadi, dll.
✔ Penyebar (disseminator), meneruskan
informasi dari berbagi sumber kpd.
Anggota
organisasi.
Contoh
:
mengadakan pertemuan atau menelepon
untuk melakukan sosialisasi informasi.
✔ Juru bicara (spokesperson), meneruskan
informasi kpd pihak luar mengenai
rencana, kebijakan, tindakan, dan hasil
organisasi. Contoh : menyeleng. Rapat
dewan, memberikan konf. Pers.
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Peran Manager
Peran manajerial (mintzberg)-the nature of
managerial work, 1973, 93-94.
27
c. Berhubungan dengan Keputusan
✔ Wirausaha (entreprenuer), mencari peluang dan kesempatan2 dalam org.
Dan lingkungan, untuk kemajuan org.
✔ Pengendali gangguan (disturbance handler), bertanggung jwb atas
tindakan korektif, bila org. Menghadapi gangguan mendadak dan penting.
Contoh : memutuskan menunda atau melanj. Produksi bila tiba2 terjadi
guncangan pasar.
✔ Pengalokasi sumber daya (Resource allocated), bertang. Jwb pada
keseluruhan alokasi sumber daya pada organisasi. Contoh : membuat
jadwal, otorisasi, pembuatan anggaran, dll.
✔ Perunding (negotiator), bertang. Jwb. Mewakili org. Dalam pertemuan2
penting. Aktif dalam perundingan2 penting dengan serikat kerja dan
pihak2 lainnya.
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Mistakes Managers Make
28
✔Insensitive to others
✔Cold, aloof, and/or arrogant
✔Betraying a trust
✔Overly ambitious
✔Performance problems with
the business
Adapted from Table 1.1
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Mistakes Managers Make (cont’d)
29
✔Overmanaging: unable to delegate or
build a team
✔Unable to staff effectively
✔Unable to think strategically
✔Unable to adapt to boss with different
style
✔Overdependent on advocate or mentor
Adapted from Table 1.1
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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30
Managerial Facts of Life:
What Managers Lose the Right to Do
✔ Lose their temper.
✔ Be one of the gang.
✔ Bring personal problems
to work.
✔ Vent frustrations and
express opinions at work.
✔ Resist change.
✔ Pass the buck on tough
assignments.
✔ Get even with
adversaries.
✔ Play favorites.
✔ Put self-interests first.
✔ Ask others to do what
they wouldn’t do.
✔ Expect to be immediately
recognized and rewarded
for doing a good job.
Management, by Williams, © 2000, Charlie Cook © Copyright The McGraw-Hill Companies, Inc., 2003. , Robbins et al. dan Copyright
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Sikap Manajer thd Kesalahannya
31
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