PRESENTASI BAHASA INGGRIS WELCOMING VISITOR Pembagian Tugas : 1. 2. 3. 4. Moderator : Maenatul Hasanah Pemateri : Rahmita Pratama Percakapan : Hadmiyati dan Maenatul Hasanah Quiz : Teguh Sudrajat Moderator : 1. Greeting (salam dan menyapa audience) Assalamualaikum wr.wb.. Good Afternoon ladies and gentlemen . I would like to say thank you for coming in our presentation. It’s great to see you all.. 2. Memperkenalkan anggota Let me introduce my self and my partner. I am Maenatul Hasanah and my partner is Rahmita Pratama, Hadmiyati and then Teguh Sudrajat. 3. Mempersilahkan pemateri untuk menyampaikan materinya In this Presentation, we will discuss about welcoming the visitor, which will be delivered by Rahmita Pratama. 4. Menyampaikan Kesimpulan In this unit, how to receive visitors has been presented. The learners have practiced speaking and listening to the conversations about greetings and introductions, office hospitality and small talk. They have also written conversations about these topics and used them for speaking practice. 5. Menutup Prasentasi Thank you very much for your great attention, ladies and gentlemen. Finally, Wassalamualaikum Wr.Wb Pemateri: In a big company, organization, or well-organized government office, there’s usually an information section, or reception area, where receptionists are ready to help visitors. For some smaller companies, the secretary is also a receptionist, as well. 1. Greetings and Identification When receiving visitors, the first important step is greeting them and finding out who they are and what they want. The visitors will usually mention their names and the name of the company that they work for. a) Formal Greeting Expression 1. Greeting a Visitor Ex: Good morning, sir. What can I do for you? Good afternoon, Miss. Could I help you? May I help you? 2. Asking a Visitor’s Name Ex : May I have your name, please? Your name, please? Could you give me your name, please? b) Less Formal Expression When receiving a visitor that the secretary already knows, less formal expression may be used that is more friendly. Ex : Hello, Smith (Name of the person) - What are you doing - How come you are here? - Why are you 2. Asking about Appointments After greeting a visitor that comes to your office, the secretary or receptionist needs to ask about an appointment. Often a visitor will have an appointment to meet someone in the company, but sometimes they do not. 1. Asking about an Appointment Ex : Do you have an appointment, sir? Have you got an appointment, Miss? Did you make an appointment? 2. Offering Would you like to take a seat? Would you like some coffee/ tea/ cream and sugar/ green tea? May I offer you something to drink? 3. Small Talk The topics are supposed to be of general interest, nothing too personal. Some typical topics for small talk are: the trip, accommodation, the weather, the native country, and the host country. Ex : How was the flight? Did you have a good trip? What is the weather like in…? Where are you staying? What is the hotel like? CONVERSATION Receptionist : Maenatul Hasanah Visitor : Hadmiyati Receptionist : Good afternoon miss, what I can do for you? Visitor : Good afternoon. May I see Mr.David? Receptionist : Sorry, May I have your name, please? Visitor : My name is Hadmiyati from squad’s city. Receptionist : Do you have an appointment, miss? Visitor : Yes, I have an appointment with Mr. David at 10:00. Receptionist : Would you like to sit down, Miss Hadmi? Mr. David will be available shortly. Visitor : Oh yes. Thank you. Receptionist : Nice to meet you, Miss Hadmi. Did you have a nice trip? Visitor : Nice to meet you too Miss. It was fine. Receptionist : And what was the weather like when you left? Visitor : Sunny but windy. Receptionist : Was it cold? Visitor : Yes, a bit colder than here. Receptionit : What do you think about Jakarta? Are you enjoying your visit here? Visitor : Yes, quite a lot. The city is beautiful and the scenery is superb. Receptionist : And what about the people? Visitor : They are very nice and warm. Receptionist : Oh, I’m sorry miss. You should meet up with Mr. David in his office. Visitor : Excuse me, Mr. David’s Office, please? Receptionist : You have to go upstairs. It’s the second office to the left. Visitor : Thank you very much miss. Receptionist : You’re welcome. CONCLUSION In this unit, how to receive visitors has been presented. The learners have practiced speaking and listening to the conversations about greetings and introductions, office hospitality and small talk. They have also written conversations about these topics and used them for speaking practice. QUIZ 1. There are 3 things that need to be considered in the welcoming visitor, can you help what is it, friends? 2. In greeting and identification, there are formal and less formal expression. what's the difference? 3. Often a visitor will have an appointment to meet someone in the company, how do we know visitors are there appointments? 4. The topics are supposed to be of general interest, nothing too personal. any topic that can be used to small talk?