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Bahan materi presentasi ingggris Quiz Added

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PRESENTASI BAHASA INGGRIS
WELCOMING VISITOR
Pembagian Tugas :
1.
2.
3.
4.
Moderator : Maenatul Hasanah
Pemateri : Rahmita Pratama
Percakapan : Hadmiyati dan Maenatul Hasanah
Quiz : Teguh Sudrajat
Moderator :
1. Greeting (salam dan menyapa audience)
Assalamualaikum wr.wb..
Good Afternoon ladies and gentlemen . I would like to say thank you for coming in our
presentation. It’s great to see you all..
2. Memperkenalkan anggota
Let me introduce my self and my partner. I am Maenatul Hasanah and my partner is
Rahmita Pratama, Hadmiyati and then Teguh Sudrajat.
3. Mempersilahkan pemateri untuk menyampaikan materinya
In this Presentation, we will discuss about welcoming the visitor, which will be
delivered by Rahmita Pratama.
4. Menyampaikan Kesimpulan
In this unit, how to receive visitors has been presented. The learners have practiced
speaking and listening to the conversations about greetings and introductions, office
hospitality and small talk. They have also written conversations about these topics
and used them for speaking practice.
5. Menutup Prasentasi
Thank you very much for your great attention, ladies and gentlemen.
Finally, Wassalamualaikum Wr.Wb
Pemateri:
In a big company, organization, or well-organized government office, there’s usually
an information section, or reception area, where receptionists are ready to help
visitors. For some smaller companies, the secretary is also a receptionist, as well.
1.
Greetings and Identification
When receiving visitors, the first important step is greeting them and finding out
who they are and what they want. The visitors will usually mention their names
and the name of the company that they work for.
a) Formal Greeting Expression
1. Greeting a Visitor
Ex:
Good morning, sir. What can I do for you?
Good afternoon, Miss. Could I help you?
May I help you?
2. Asking a Visitor’s Name
Ex :
May I have your name, please?
Your name, please?
Could you give me your name, please?
b) Less Formal Expression
When receiving a visitor that the secretary already knows, less formal
expression may be used that is more friendly.
Ex :
Hello, Smith (Name of the person) - What are you doing
- How come you are here?
- Why are you
2. Asking about Appointments
After greeting a visitor that comes to your office, the secretary or receptionist
needs to ask about an appointment. Often a visitor will have an appointment to
meet someone in the company, but sometimes they do not.
1. Asking about an Appointment
Ex :
Do you have an appointment, sir?
Have you got an appointment, Miss?
Did you make an appointment?
2. Offering
Would you like to take a seat?
Would you like some coffee/ tea/ cream and sugar/ green tea?
May I offer you something to drink?
3. Small Talk
The topics are supposed to be of general interest, nothing too personal. Some
typical topics for small talk are: the trip, accommodation, the weather, the native
country, and the host country.
Ex :
How was the flight?
Did you have a good trip?
What is the weather like in…?
Where are you staying?
What is the hotel like?
CONVERSATION
Receptionist : Maenatul Hasanah
Visitor : Hadmiyati
Receptionist
: Good afternoon miss, what I can do for you?
Visitor
: Good afternoon. May I see Mr.David?
Receptionist : Sorry, May I have your name, please?
Visitor
: My name is Hadmiyati from squad’s city.
Receptionist : Do you have an appointment, miss?
Visitor
: Yes, I have an appointment with Mr. David at 10:00.
Receptionist : Would you like to sit down, Miss Hadmi? Mr. David will be
available shortly.
Visitor
: Oh yes. Thank you.
Receptionist
: Nice to meet you, Miss Hadmi. Did you have a nice trip?
Visitor
: Nice to meet you too Miss. It was fine.
Receptionist : And what was the weather like when you left?
Visitor
: Sunny but windy.
Receptionist : Was it cold?
Visitor
: Yes, a bit colder than here.
Receptionit
: What do you think about Jakarta? Are you enjoying your visit here?
Visitor
: Yes, quite a lot. The city is beautiful and the scenery is superb.
Receptionist : And what about the people?
Visitor
: They are very nice and warm.
Receptionist : Oh, I’m sorry miss. You should meet up with Mr. David in his office.
Visitor
: Excuse me, Mr. David’s Office, please?
Receptionist : You have to go upstairs. It’s the second office to the left.
Visitor
: Thank you very much miss.
Receptionist : You’re welcome.
CONCLUSION
In this unit, how to receive visitors has been presented. The learners have practiced
speaking and listening to the conversations about greetings and introductions, office
hospitality and small talk. They have also written conversations about these topics
and used them for speaking practice.
QUIZ
1. There are 3 things that need to be considered in the welcoming visitor, can you
help what is it, friends?
2. In greeting and identification, there are formal and less formal expression.
what's the difference?
3. Often a visitor will have an appointment to meet someone in the company, how
do we know visitors are there appointments?
4. The topics are supposed to be of general interest, nothing too personal. any
topic that can be used to small talk?
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