PT. SERLING MULIA COLLECTION Hasanuddin Street Number 25, Pinrang South Sulawesi Telephone 085240964472, e-mail [email protected] Pinrang 11 May 2019 Number : 12/SMC/V/2019 Subject matter : Adjusment Letter To Mananger PT. Dwi Convection Awang-Awang Street Number 14, Pinrang South Sulawesi Dear Sir, We have received your complaint letter dated May 8 regarding damage to clothing. maybe this is the first time we have gotten a complaint about clothing damage. it is a mistake of our shipping department and we regret this error. We have sent replacement clothes that are damaged with new ones. you can be sure of the quality of the fabric that is now being sent. Once again we regret this inconvenience to you and assure you that such errors will be avoided in the future. We convey this adjusment letter. Thank you for your attention. Regarsd Indah Sari
