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American Journal of Epidemiology
Copyright © 2002 by the Johns Hopkins Bloomberg School of Public Health
All rights reserved
Vol. 155, No. 2
Printed in U.S.A.
Belgian Coca-Cola-related Outbreak Gallay et al.
Belgian Coca-Cola-related Outbreak: Intoxication, Mass Sociogenic Illness,
or Both?
A. Gallay,1,2 F. Van Loock,1 S. Demarest,1 J. Van der Heyden,1 B. Jans,1 and H. Van Oyen1
carbonated beverages; disease outbreaks; hydrogen sulfide; poisoning
An epidemic of health complaints, including nausea, vomiting, abdominal pain, dizziness, and headache, potentially
related to consumption of Coca-Cola Company soft drinks
occurred in June 1999 in Belgium. The epidemic started on
June 8 in one secondary school (school A). Two to 6 days
later, students in four other secondary schools (schools B–E)
complained of the same symptoms. During the same period,
several complaints were reported in the Belgian and the
French populations (1, 2). Between June 8 and June 20, the
Belgian Poisoning Call Centre recorded over 1,400 telephone
calls; 55 percent were complaints related to consumption of
Coca-Cola soft drinks, and 45 percent of the callers asked for
information about the quality of the soft drinks (1). The CocaCola-related calls constituted one third of all calls the
Poisoning Call Centre received during this period.
On June 15, The Coca-Cola Company announced that
chemical analysis of the incriminated beverages had
revealed very low concentrations of hydrogen sulfide in the
glass bottles of Coca-Cola supplied to school A, and that 4chloro-3-methylphenol, applied to transport pallets, had
contaminated the exterior surface of the cans delivered to
schools B–E. In both cases, the company concluded that the
very low concentration of these two substances could not
have caused any toxicity. Still, The Coca-Cola Company
withdrew 15 million crates of its soft drinks across Belgium,
France, and Luxembourg and temporarily closed three of its
factories in Europe.
On June 23, the Belgian Ministry of Public Health commissioned the Unit of Epidemiology of the Scientific Institute
of Public Health (Brussels) to investigate this outbreak and to
identify the cause and mode of transmission. Epidemiologic
and clinical information was collected on cases in the affected
schools, and a case-control study was performed to determine
the weight of evidence on both competing hypotheses—consumption of Coca-Cola Company products and mass sociogenic illness—as a risk factor for illness.
MATERIALS AND METHODS
It was decided to consider the outbreaks in school A and
in schools B–E as two distinct incidents because 1) school A
was supplied with glass bottles from an Antwerp (Belgium)
plant, whereas the bottles and cans for schools B–E were
supplied by plants in Gent (Belgium) and Dunkerque
(France); 2) The Coca-Cola Company had identified a different toxicologic substance in the soft drinks delivered to
school A and schools B–E; and 3) the events at school A and
schools B–E occurred at different times.
Received for publication February 26, 2001, and accepted for
publication October 12, 2001.
Abbreviations: CI, confidence interval; OR, odds ratio; RR, relative
risk.
1
Unit of Epidemiology, Scientific Institute of Public Health,
Brussels, Belgium.
2
European Programme for Intervention Epidemiology Training
(EPIET), Brussels, Belgium.
Reprint requests to Dr. Herman Van Oyen, Unit of Epidemiology,
Scientific Institute of Public Health, J. Wytsmanstraat 16, 1050
Brussels, Belgium (e-mail: [email protected]).
Coca-Cola, Coca-Cola light, and Fanta are manufactured by The
Coca-Cola Company, Atlanta, Georgia.
Descriptive epidemiology
To obtain contextual information regarding the outbreaks,
qualitative and open-ended telephone interviews were conducted with the school directors, and a self-administered
140
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An epidemic of health complaints occurred in five Belgian schools in June 1999. A qualitative investigation
described the scenario. The role of soft drinks was assessed by using a case-control study. Cases were students
complaining of headache, dizziness, nausea, vomiting, abdominal pain, diarrhea, or trembling. Controls were
students present at school on the day of the outbreak but not taken ill. An analysis was performed separately for
school A, where the outbreak started, and was pooled for schools B–E. In school A, the attack rate (13.2%) was
higher than in schools B–E (3.6%, relative risk = 3.6, 95% confidence interval (CI): 2.5, 5.3). Exclusive
consumption of regular Coca-Cola (school A: odds ratio (OR) = 29.7, 95% CI: 1.32, 663.6; schools B–E: OR =
7.3, 95% CI: 2.9, 18.0) and low mental health score (school A: OR = 16.1, 95% CI: 1.3, 201.9; schools B–E:
OR = 3.1, 95% CI: 1.5, 6.6) were independently associated with the illness. In schools B–E, consumption of
Fanta, consumption of Coca-Cola light, and female gender were also associated with the illness. It seems
reasonable to attribute the first cases of illness in school A to regular Coca-Cola consumption. However, mass
sociogenic illness could explain the majority of the other cases. Am J Epidemiol 2002;155:140–7.
Belgian Coca-Cola-related Outbreak 141
questionnaire was distributed to the physicians in the emergency rooms. Cases were defined as students in school A or
in schools B–E who suffered from at least one of the following complaints on the first day or on the second day after
the onset of the outbreak in each school: headache, dizziness, nausea, vomiting, abdominal pain, diarrhea, or trembling. Cases were identified according to a school register of
illnesses filled out by a nurse. Emergency room and hospital medical records were then checked for the symptoms and
results of physical examinations. Results of biologic and
toxicologic tests of blood and urine samples were collected.
Case-control study
Analysis
Crude and gender-specific attack rates in school A and
schools B–E were calculated by dividing the number of
cases by the number of students. The mean ages of cases in
school A and schools B–E were compared by using the
Kruskal-Wallis test. To compare exposures between cases
and controls, odds ratios and 95 percent confidence intervals
were computed by using Epi Info software (version 6.04;
Centers for Disease Control and Prevention, Atlanta,
Georgia). Exposures found by univariate analysis to be associated with the illness (p value < 0.2) were included in a
Am J Epidemiol Vol. 155, No. 2, 2002
RESULTS
Scenario of the outbreaks
On June 8, 1999, students in school A complained of gastrointestinal symptoms with dizziness and headache shortly
after consuming Coca-Cola from the school restaurant during the midday break. Between 12:30 and 1:00 p.m., three
students reported to the secretarial office with health complaints. At 1:10 p.m., the courses started; by 2:00 p.m., six
more students from different classes complained of feeling
ill. Following advice from the medical school inspector, all
ill students were taken to the local hospital. Of the 33 students who went to the emergency unit on June 8, 12 were
hospitalized overnight for observation. Six other students
were taken to the same hospital on June 9. With students
reporting a “rotten” smell from Coca-Cola bottles, a possible link was made with consumption of this beverage. In the
afternoon of June 8, the supplier of Coca-Cola removed
most of the remaining crates from the school.
On June 10 (school B), June 11 (school C), and June 14
(schools D and E), students complained of similar symptoms. In school E, the chief of police ordered all students
reporting complaints to be sent to the hospital. In school C,
a physician came on site to evaluate the situation. On the
basis of the number of students with health complaints, several ambulances and a medical emergency team were sent to
the school. In schools B–E, all ill students were transported
to the local hospital either by ambulance or in staff members’ cars. Following the hotline instructions of The CocaCola Company, the staff of school E had removed all cans
stamped on the bottom with specific codes early on the
morning of June 14 before the courses started. Because of
extensive media attention given to the outbreak in school A,
the events were assumed to be related to consumption of
Coca-Cola Company soft drinks.
Descriptive epidemiology
In school A, two potential cases did not meet the eligibility criteria. The overall attack rate was 13.2 percent. Thirtyone students became ill on the first day and six on the following day (figure 1). In schools B–E, 72 cases occurred on
the first day of the outbreaks and three on the following day
(figure 2). The attack rate (3.5 percent) was lower in schools
B–E than in school A (relative risk (RR) 0.28, 95 percent
confidence interval (CI): 0.19, 0.40; table 1). In addition, the
attack rate was higher for girls than for boys in both school
A (RR 1.8, 95 percent CI: 0.9, 3.6) and schools B–E
(RR 5.7, 95 percent CI: 1.8, 17.9). In school A, the cases
were younger than those in schools B–E (p < 0.001, table 1).
In school A, with onset of illness occurring before 2:10
p.m.—the first break period after the incident started—the
first nine cases of illness occurred among students in six different classrooms (one to three cases per class); 20 (71.4
percent) ill students of the remaining 28 cases were grouped
in four classrooms (four to six cases per class). In schools
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Controls were students from the same class as the cases
and were next on the alphabetic list; these students were present at school on the first and the following day of the outbreak and had not been ill during the 2 weeks before the day
of the outbreak up to the following day. A 50 percent prevalence of exposure to Coca-Cola Company soft drinks among
healthy students and a 1:2 ratio of cases to controls were
assumed; therefore, a sample size of 49 cases and 98 controls in each school group was required to detect an odds
ratio of 3 or greater with 95 percent confidence and a power
of 80 percent.
Exposure to Coca-Cola Company soft drinks was defined
in two different ways. The first definition was consumption
of regular Coca-Cola compared with any other consumption
(other Coca-Cola Company products, non-Coca-Cola
Company products, water, or no consumption at all).
According to the second definition, the exposure was exclusive consumption of a Coca-Cola Company product compared with water or no consumption at all.
A structured questionnaire was used, and information was
collected on demographics (gender, age), food consumption
(place, time) and beverage consumption (place of purchase,
place and time of consumption, package, particular taste or
smell) on the day of the outbreak, illness among friends,
mental health status, and symptoms (type, time of occurrence). A mental health score was calculated according to
responses to the questions on mental health status on the SF36 Health Survey (3). Information was gathered during a
face-to-face interview in each school between June 25 and
June 27. In one of the B–E schools, students were grouped
and were assisted by an interviewer when completing the
questionnaire.
logistic regression model by using a forward stepwise selection strategy (SPSS 8.0; SPSS Inc., Chicago, Illinois).
142
Gallay et al.
FIGURE 1. Number of cases of Coca-Cola-related illness, by gender and time of onset of illness, school A, Belgium, 1999. Coca-Cola is manufactured by The Coca-Coca Company, Atlanta, Georgia.
Case-control study
Because of practical constraints in schools to interviewing during the end-of-school examinations, fewer than one
control per case in school A and fewer than two controls per
case in schools B–E could be interviewed. In school A, the
age and gender of the 37 cases and 34 controls were similar.
In schools B–E, the 75 cases and 130 controls were similar
in age, but cases were more likely to be girls (odds ratio
(OR) 4.3, 95 percent CI: 1.2, 23.6).
The proportion of students that had bought and consumed
regular Coca-Cola at school was higher among cases than
controls in both school A (OR 36.8, 95 percent CI: 7.8,
220.1) and schools B–E (OR 3.5, 95 percent CI: 1.7, 7.0)
(table 3). In school A, cases also were more likely to consume regular Coca-Cola exclusively (OR 23.2, 95 percent
CI: 3.7, 235.5). Exclusive consumption of other beverages
(other Coca-Cola and non-Coca-Cola products) was similar
among cases and controls (table 4). In schools B–E, cases
were more likely to exclusively consume regular Coca-Cola
(OR 5.5, 95 percent CI: 2.4, 12.9), Fanta (OR 3.5, 95
percent CI: 1.1, 10.9), or Coca-Cola light (OR 12.8, 95
percent CI: 2.8, 77.9) (table 4). In both school groups, cases
were more likely to have a low mental health score; the odds
ratio (2.4) was similar in both school groups but was statistically significant for only schools B–E (table 5). In school
A, cases were more likely to report an off-odor (OR 43.2,
95 percent CI: 8.0, 407.4) or a bad taste (OR 28.0, 95 percent CI: 3.7, 1,206.7) to the regular Coca-Cola. About one
third of the cases described the smell as nasty or rotten. In
schools B–E, few cases and no controls noted a bad smell,
and few cases and one control reported a bad taste. In both
school groups A and B–E, having a friend become ill was
not associated with the disease. Because school A did not
provide food, the majority of students ate a homemade
lunch. In schools B–E, cases were less likely than controls
to have eaten the food provided by the school (table 5).
The following variables were included in the multivariate model: age; gender; exclusive consumption of beverages (regular Coca-Cola, Fanta, Coca-Cola light, other
soft drinks) as a set of dummy variables, with consumption of water or no consumption at all as the reference;
mental health status; the reporting of an off-odor; and the
reporting of a bad taste to soft drinks. In school A, exclusive consumption of regular Coca-Cola (OR 29.7, 95
percent CI: 1.32, 663.6) and having a low mental health
score (OR 16.1, 95 percent CI: 1.3, 201.9) remained
independently associated with the illness. In schools B–E,
Am J Epidemiol Vol. 155, No. 2, 2002
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B–E, two thirds (51/75) of the cases were clustered in 11
classrooms. The number of cases per class ranged from
three to nine.
In school A, time of beverage consumption and time of
onset of symptoms were available for 31 and 37 cases,
respectively; in schools B–E, this information was available
for 50 and 75 cases, respectively. In school A, all but three
cases drank beverages between 12:00 and 12:30 p.m., with
onset of symptoms 30 minutes to 24.5 hours (median, 3
hours) later. In schools B–E, the delay between consumption
of soft drinks and occurrence of symptoms ranged from 30
minutes to 7.5 hours (median, 1.5 hours). There was no difference in time of onset of symptoms between girls and boys
in both schools.
Medical records could be checked for 32 of the 37 cases
from school A and for 62 of the 75 cases from schools B–E.
Headache, nausea, and dizziness were the main clinical symptoms reported by the first nine cases in school A. Abdominal
pain, headache, nausea, and respiratory troubles were
reported more frequently by the later cases. In schools B–E,
headache, abdominal pain, nausea, and dizziness were the
main clinical symptoms reported on the medical charts (table
2). Physical examination was normal for 27 (84.4 percent)
and 56 (90.3 percent) of the patients from school A and
schools B–E, respectively. Extreme pallor was noted for some
of the first cases from school A, and flushed skin and/or red
eyes were noted for six (9.7 percent) students from schools
B–E. All symptoms disappeared spontaneously within several
hours for the majority of patients. In each of the school groups
A and B–E, 12 students were hospitalized for a period of 1–3
days. Six students from school A and two students from the
other schools relapsed within a couple of days.
Although blood and urine samples were collected from
students in school A, no results from the routine biologic
and toxicologic analysis could be obtained. The results of a
range of routine biologic tests performed on the 56 (74.6
percent) blood samples and the seven (9.3 percent) urine
samples taken from the 75 students from schools B–E were
normal.
Belgian Coca-Cola-related Outbreak 143
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FIGURE 2. Number of cases of Coca-Cola-related illness, by gender and time of onset of illness, schools B–E, Belgium, 1999. Coca-Cola is
manufactured by The Coca-Coca Company, Atlanta, Georgia.
exclusive consumption of regular Coca-Cola (OR 7.3,
95 percent CI: 2.9, 18.0), Fanta (OR 5.8, 95 percent CI:
1.7, 19.5), and Coca-Cola light (OR 15.7, 95 percent CI:
3.1, 78.2) remained independently associated with the illness. Girls (OR 4.2, 95 percent CI: 1.0, 16.5) and
students with a low mental health score (OR 3.1, 95 percent CI: 1.5, 6.6) also were more likely to have reported
the illness.
Am J Epidemiol Vol. 155, No. 2, 2002
DISCUSSION
The epidemiologic investigation suggested that consumption of regular Coca-Cola was a strong determinant of illness in school A. The short interval between exposure to the
soft drink and occurrence of symptoms favored a toxicologic cause (table 6). No other soft drink or food item was
associated with becoming ill. Regular Coca-Cola was the
144
Gallay et al.
TABLE 1. Descriptive epidemiology of Coca-Cola*-related
illness, school A and schools B–E, Belgium, 1999
Schools B–E
School A
Attack rate (%)
Among girls
Among boys
Relative risk of being
ill according to
female gender,
by school
TABLE 3. Exposure to regular Coca-Cola*,† in school A and
schools B–E, Belgium, 1999
13.2 (37/280)
15.6 (28/179)
8.9 (9/101)
3.5 (72/2,060)
4.3 (72/1,672)
0.7 (3/388)
1.8
5.7
(95% CI†: 0.9, 3.6) (95% CI: 1.8, 17.9)
Range, 13–15;
Range 13–19;
Age (years)
median, 13
median, 15
* Coca-Cola is manufactured by The Coca-Cola Company,
Atlanta, Georgia.
† CI, confidence interval.
School A
Symptom
Cases with onset
of illness before
14:10 (first cases)
(n = 9)
No.
%
Later cases
(n = 23)
No.
%
Schools B–E
(n = 62)
No.
%
13
56.5
48
77.8
7
Headache
77.4
7
30.4
36
66.7
6
Nausea
58.1
3
13.0
19
44.4
4
Dizziness
30.6
Abdominal
15
65.2
39
33.4
3
pain
62.9
5
21.7
0
22.2
2
Asthenia
Respiratory
7
30.4
3
11.1
1
troubles
4.8
6
26.0
18
11.1
1
Trembling
29.0
2
2.7
3
11.1
1
Weakness
4.8
2
8.7
8
0
Vomiting
12.9
1
4.3
7
0
Diarrhea
11.3
Heart rate
≥100
2
10.0
5
33.4
3
/minute†
12.5
1
7.1
3
0
Fever ≥38˚C‡
8.1
* Coca-Cola is manufactured by The Coca-Cola Company,
Atlanta, Georgia.
† Pulse rate was known for the first cases and 20 of the later
cases in school A and for 40 cases in schools B–E.
‡ Fever was known for 7 of the first cases and 14 of the later
cases in school A and for 37 cases in schools B–E.
only soft drink that the students characterized as having a
rotten smell, typical of carbonyl sulfide and hydrogen sulfide contaminating the carbon dioxide used in the beverage.
In the sensory analysis conducted by The Coca-Cola
Company’s Northwest Europe Division, a clear off-odor
was established. The sulfur-containing compound responsible for this off-odor was detected in the regular Coca-Cola
consumed in school A by gas chromatography in combination with a sniffing technique (GC-SNIFF) (4). Moreover,
the main symptoms observed (headache, nausea, and dizziness), particularly among the first cases, were compatible
Cases
Controls
95%
CI‡
OR‡
No.
%
No.
%
School A
Yes
No
Total
34
3
37
91.9
8.1
8
26
34
23.5
76.5
36.8
Schools B–E
Yes
No
Total
31
44
75
41.3
58.7
22
108
130
16.9
83.1
3.5
7.8, 220.1
1.7, 7.0
* Coca-Cola is manufactured by The Coca-Cola Company,
Atlanta, Georgia.
† Regular Coca-Cola bought and consumed at school on the
day of the outbreak.
‡ OR, odds ratio; CI, confidence interval.
TABLE 4. Exclusive exposure to specific beverages* in
school A and schools B–E, Belgium, 1999
Cases Controls
(no.)
(no.)
Beverage
School A (glass bottles)
Regular Coca-Cola
Fanta
Coca-Cola light
Other Coca-Cola Company
products
Non-Coca-Cola Company
products
Water/no drink
OR†
95%
CI†
31
0
0
8
9
0
23.2
0
3.7, 235.5
0, 8.3
1
3
2.0
0, 50.6
0
2
2
12
0
Reference
0, 47.2
Schools B–E (cans and bottles)
26
20
5.5
Regular Coca-Cola
2.4, 12.9
9
11
3.5
Fanta
1.1, 10.9
9
3
12.8
Coca-Cola light
2.8, 77.9
Other Coca-Cola Company
5
5
4.3
products
0.9, 20.3
Non-Coca-Cola Company
1
5
0.8
products
0, 8.5
19
81
Reference
Water/no drink
* Beverages bought and consumed at school on the day of the
outbreak. Coca-Cola and Fanta are manufactured by The Coca-Cola
Company, Atlanta, Georgia.
† OR, odds ratio, CI, confidence interval.
with the expected symptoms of exposure to carbonyl sulfide
and hydrogen sulfide (4, 5). Brief exposure to hydrogen sulfide can be sufficient to induce such symptoms (5, 6). The
first cases may have been exposed to a higher concentration
of carbonyl sulfide and hydrogen sulfide, while the later
cases may have paid attention when opening and drinking
the soft drink. It is very unfortunate that, although blood and
urine samples were collected from school A students at the
local hospital, there was no evidence that any analyses were
conducted; if there were, the results were unobtainable.
In schools B–E, a similar but weaker association with regular Coca-Cola consumption was observed. Other CocaCola Company soft drinks (Fanta, Coca-Cola light) were
also identified as risk factors. A sensory analysis of the outside of the cans from the production site supplying schools
B–E detected a “medicine-like” odor, and the GC-MS technique (gas chromatography in combination with mass specAm J Epidemiol Vol. 155, No. 2, 2002
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TABLE 2. Symptoms of Coca-Cola*-related illness abstracted
from the medical records, school A and schools B–E,
Belgium, 1999
Consumption of
regular Coca-Cola
Belgian Coca-Cola-related Outbreak 145
TABLE 5. Exposure to other risk factors in school A and
schools B–E, Belgium, 1999
Cases Controls
(no.)
(no.)
Risk factor
School A†
Food provided by school
Having a friend be ill
Mental SF-36 Health
Survey score§
<median
Bad smell
Bad taste
—‡
36
—‡
30
4.8
20¶
27
17
11¶
2
1
2.4
43.2
28.0
95%
CI*
0.4, 242.8
0.8, 7.2
8.0, 407.4
3.7, 1,206.7
6
65
26
101
0.4
1.9
0.1, 0.9
0.8, 4.6
47
6
11
54
0
1
2.4
1.3, 4.4
22.2
3.1, 961.5
* OR, odds ratio; CI, confidence interval.
† Cases, n = 37; controls, n = 34.
‡ No food was provided at school A.
§ Refer to Ware et al. (3).
¶ 1 missing value among the cases and 2 missing values
among the controls.
# Cases, n = 75; controls, n = 130.
trometry) revealed the presence of a very low concentration
of chlorocresol (4-chloro-3-methylphenol) on the external
TABLE 6. Evidence* for a causal toxicity connection versus evidence for a mass sociogenic illness with
Coca-Cola†-related illness in school A and schools B–E, Belgium, 1999
Evidence for a
Causal toxicity
Consumption of soft drink associated with the illness
Short interval between exposure to soft drink and occurence
of symptoms
Typical odor
Toxicologic analyses
Compatibility between observed and expected symptoms
Mass sociogenic illness
Classic risk factors of mass sociogenic illness (occurence among
adolescents, girls, clusters; unusual mental stress)
Benign morbidity, no clinical or laboratory evidence, relapse of
illness
Rapid spread and dissolution
Identification of a trigger: a bad odor
No readily apparent environmental cause
Person-to-person transmission by line-of-sight or audiovisual cues
Role of the media in transmission
School A
(Regular Coca-Cola) (Several beverages)
(Regular Coca-Cola:
typical of carbonyl
sulfide and hydrogen
sulfide)
(of exposure to
(of exposure to
carbonyl sulfide and chlorocresol)
hydrogen sulfide)
* , strong evidence; , evidence; , no evidence.
† Coca-Cola is manufactured by the Coca-Cola Company, Atlanta, Georgia.
Am J Epidemiol Vol. 155, No. 2, 2002
Schools B–E
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Schools B–E#
Food provided by school
Having a friend be ill
Mental SF-36 Health
Survey score§
<median
Bad smell
Bad taste
OR*
surface of the cans from the French plant (Dunkerque) (4).
However, in schools B–E, the observed symptoms were not
compatible with the expected symptoms (either eye and skin
irritation as a result of dermal contact or severe effects on
mucous membranes caused by ingestion) of the p-chloro-mcresol exposure (4, 5). None of these symptoms was
reported by the students. In addition, all laboratory results
and physical examinations were normal (table 6).
Bacterial, viral, or parasitologic investigations carried out
by The Coca-Cola Company laboratory were all negative.
The company submitted the results of chemical analyses to a
laboratory for toxicologic advice (4). According to the toxicologic reports, it is unlikely that such low concentrations of
carbonyl sulfide, hydrogen sulfide, and 4-chloro-3methylphenol could have caused any toxicity. However, in
1962, Hall noted that water carbonated with carbon-dioxidecontaining carbonyl sulfide produced detectable hydrogen
sulfide some hours later, becoming stronger and disappearing after a few days (7). The beverages consumed in school
A on the day of the outbreak had been produced just 4 days
earlier; all toxicologic analyses were performed only several
days after the day of the outbreak. Since carbonyl sulfide and
hydrogen sulfide concentrations are known to decrease over
time (7), the fact that these test results showed low or undetectable levels of gases may not be a meaningful indicator of
a potential exposure. It is unclear whether the beverages produced on June 4 were supplied to other places within the
same time delay and whether the samples taken for analyses
came from the lots suspected of causing the illness (4).
146
Gallay et al.
transmitting the outbreak from school to school and from
school to the general population (11, 23–25). Moreover, lack
of transparency about the safety of the Coca-Cola product
and controversial information from officials intensified the
community’s concern. The high awareness and anxiety
about the safety of modern food products, combined with a
very strong symbolic image of the incriminated product,
may have contributed further to the psychosocial distress of
the general population (1, 2, 22).
When a possible outbreak of mass sociogenic illness is
investigated, a number of difficulties arise in balancing
competing requirements. These include ensuring, as quickly
as possible, that no toxicologic cause exists; identifying the
existence of an outbreak of mass sociogenic illness; and
communicating the diagnosis in order to stop the spread of
the illness. However, because of the lack of pathognomonic
indicators of mass sociogenic illness and the difficulty in
proving the presence of a toxicologic substance, investigations often have become extensive before a diagnosis can be
stated, which can increase stress (13, 16, 17). Even anxiety
can cause real symptoms; if cases are told that their source
of anxiety is a false belief, this explanation will not reduce
their embarrassment and can exacerbate their condition
(26). In this outbreak, interrupting the transmission of symptoms by separating exposed groups and suppressing audiovisual transmission seemed practically impossible (16).
Because of the great distribution of the soft drinks, and
because the symbolic image of The Coca-Cola Company is
so well known and is highlighted by extensive media coverage, it would have been difficult to stop the process without
a quick and complete analysis of the incriminated product
and clear information about the safety of the soft drink.
Such outbreak investigations need transparency, objective
features, and clear information from the different actors
implicated. In the present study, several deficiencies in crisis
management were identified. For example, the Ministry of
Public Health was already very involved in the dioxin crisis,
public measures for withdrawing the implicated products
were insufficient, and The Coca-Cola Company performed
nearly all soft drink analyses. In such a situation, credibility
of the results and the official information depends on the
absence of a conflict of interest.
The findings of this study are subject to a number of limitations. First, the survey was performed 2 weeks after the
outbreak, during the last week of end-of-school examinations, which could have introduced recall errors that particularly affected time of beverage consumption and time of
onset of illness. This information was probably more precise
in school A, where all soft drinks were sold at noon break
only. Furthermore, it could be argued that in school A, a
selection of cases on the exposure may have induced the
association between consumption of regular Coca-Cola and
symptoms. This possibility seems highly unlikely. The proportion of cases that consumed regular Coca-Cola was 100
percent among the first nine cases compared with only 87
percent among cases whose onset of symptoms occurred
after the afternoon break between classes. If selection of
cases would have occurred based on the exposure, one
would expect the opposite, with the highest proportion of
Am J Epidemiol Vol. 155, No. 2, 2002
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Previous papers have attributed, without investigation, the
outbreaks to episodes of mass sociogenic illness (9, 10). In
this study, classic risk factors for mass sociogenic illness
were identified in both school groups A and B–E (table 6).
The outbreak was characterized by occurrence among adolescents or preadolescents in a school setting, a preponderance of illness among girls, clustering of cases in classrooms,
evidence of unusual mental stress among those reporting illness, benign morbidity and no clinical or laboratory evidence
of illness, relapse of illness, and rapid spread and dissolution
of the outbreak (11–15). In both school groups, cases more
often than controls had reported a friend being ill on the day
of the outbreak (16), although the association was not statistically significant. However, it is likely that friends consume
similar products or even share them. Similar to several outbreaks of mass sociogenic illness described previously, a bad
odor of a “gas” was identified by students and could have
been a trigger (11–14, 16–19). Jones et al. propose that mass
sociogenic illness be considered in any outbreak of acute illness thought to be caused by exposure to a toxic substance
but with minimal physical findings and no environmental
cause readily apparent to the investigator (17). Nonetheless,
regular Coca-Cola was clearly identified in school A as having a “rotten egg” odor, which is typical of the odor of
sulfide. This was not usual in previous outbreaks of mass
sociogenic illness in which airborne substances were commonly incriminated with unspecific sources (14, 18–20) or,
conversely, many vectors were incriminated (21). In schools
B–E, the odor described varied.
In both school A and schools B–E, belonging to a group
having a low mental health score was independently associated with illness and could highlight a stressful situation
being experienced by the ill students. First, the outbreak
took place during the end-of-school examination period
(11). Second, this outbreak occurred within the context of
the recent Belgian general election and a dioxin crisis in
Belgium 2 weeks earlier, which had heightened anxiety in
the population about food safety (22). The SF-36 Health
Survey scores addressed the feelings of the students during
the previous 4 weeks and provided only an indicator of mental health status. Many students reported that it was difficult
to answer this question, because they felt bad since the incident had occurred. Nonetheless, since mental health status
could easily modify symptom severity or a person’s behavior, the associations with low mental health scores do not
disprove chemical contamination as a cause of the outbreaks. More complex instruments have been proposed to
evaluate mass sociogenic illness (14).
Under the hypothesis of a mass sociogenic illness, several
features enhanced contagion of the outbreak (table 6). In
schools B–E, as in many previous outbreaks, the arrival of
ambulances with emergency personnel and the police could
have increased the general excitement and anxiety, resulting
in the spread of symptoms (11, 16). In addition, propagation
of the illness accelerated with person-to-person transmission
when students were grouped (during break periods, school
lunch) by line-of-sight or audiovisual cues (16). Extensive
nationwide radio and television media coverage of the first
incident in school A probably played a substantial role in
Belgian Coca-Cola-related Outbreak 147
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
ACKNOWLEDGMENTS
16.
The authors acknowledge the directors of the five schools
(Bornem, Brugge, Harelbeke, Kortrijk, and Lochristi) for
allowing the investigation to be conducted in the school setting and for providing the information on the scenario. They
also thank the physicians of the hospitals for providing the
medical information.
17.
18.
19.
20.
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exposure among the cases identified later, once regular
Coca-Cola was suspected as a cause of symptoms. Factors
that contribute to the possible existence and role of mass
sociogenic illness are difficult to discern. Mental health status at the time was influenced by many factors, not the least
of which was the end-of-year examinations. There also may
have been an overestimation of a low mental health score
among cases. Finally, extensive media coverage of the incident in school A could have introduced an information bias
and resulted in overidentification of cases in schools B–E.
In conclusion, an association was observed between consumption of regular Coca-Cola and illness in school A.
Exposure to carbonyl sulfide and hydrogen sulfide could
explain the observed symptoms, particularly in early cases.
Nonetheless, classic factors of mass sociogenic illness were
present and could explain the majority of the later cases in
both schools A and B–E.
Some limitations of this investigation were related to
deficiencies in managing the crisis. This problem underscores the need for appropriate independent structures able
to analyze readily identified causes and to react quickly.
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