knowledge management.enl 0 Yosua, Albert Tjakraatmadja, Jann Hidajat Assessment and Planning of Knowledge Management at PT Dirgantara Indonesia (Persero) Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 109-124 169 August 2014 2015 Elsevier B.V. 10.1016/j.sbspro.2015.01.291 internal-pdf://Assessment and Planning of Knowledge Management at PT Dirgantara Indonesia (Persero). Procedia - Social and.pdf http://dx.doi.org/10.1016/j.sbspro.2015.01.291 Abstract PT Dirgantara Indonesia (Persero) (PTDI) has corporate strategy in 2012 upwards to develop new N-219 aircraft. This strategy requires employees to have knowledge to work in accordance with their competences in developing aircraft especially in Direktorat Teknologi dan Pengembangan (Dittekbang) of PTDI, the unit analysis of this study. Currently, no systematic process to maintain employees’ knowledge and there will be knowledge loss from going to retire senior employees who have the valuable knowledge because of their experiences. PTDI management need to create Knowledge Management (KM) plan that could be brought effectively into Dittekbang. Questionnaire from Asian Productivity Organization (APO) KM Framework is adopted for this quantitative study. This is to assess current condition of KM and to develop KM plan to improve condition based on the assessment result. The findings, employees don’t feel to be valued if they share their knowledge, management does not give rewards and incentives for knowledge sharing, and critical knowledge from leaving employees is not retained. Based on this, KM plan should prioritize to get top management commitment to support KM initiatives, to develop trust in knowledge sharing, and to capture knowledge of leaving employees to avoid loss of company's intellectual capital. Three knowledge sharing techniques emerged: mentoring, subject matter expert interview, and communities of practice. These tactics are assumed to have effective effect in knowledge transfer based on knowledge types, employees’ expertise level, and the expected condition to achieve. These options are proposed to be implemented in combination with each other. knowledge management.enl 0 Yee, Yann Mey Tan, Cheng Ling Thurasamy, Ramayah Back to basics: building a knowledge management system Strategic Direction Strategic Direction 1-3 35 2 Data analytic Knowledge economy Knowledge management system Knowledge process Motivation 2019 0720180163 10.1108/SD-07-2018-0163 internal-pdf://Back to basics building a knowledge management system. Strategic Direction..pdf Purpose: This paper aims to discuss the necessity of building a knowledge management system in today’s knowledge economy by focusing on human capital management, choice of tools, and how knowledge processes affect an organization’s strategic capabilities. Design/methodology/approach: Analyzing several theoretical models in the area of knowledge management and explaining how motivation and choice of tools can improve utilization of knowledge management system. Findings: Building a knowledge management system is recommended for transitioning into data analytics to capture business trends in the knowledge economy. Motivation and choice of tools are important to determine the utilization of a knowledge management system. Practical implications: This paper presents practical issues and provides insights into building and using a knowledge management system in today’s organizations. Originality/value: This paper justifies the need of knowledge management system and presents the issues and solutions to integrate knowledge management system into an organization. knowledge management.enl 0 Gou, Juanqiong Li, Nan Lyu, Tete Lyu, Xiyan Zhang, Zuopeng Barriers of knowledge transfer and mitigating strategies in collaborative management system implementations VINE Journal of Information and Knowledge Management Systems VINE Journal of Information and Knowledge Management Systems 2-20 49 1 Barriers Collaborative management system Knowledge transfer Strategies System implementation 2019 10.1108/VJIKMS-09-2018-0072 internal-pdf://Barriers of knowledge transfer and mitigating strategies in collaborative management system implementations. VINE Journal of Information and.pdf Purpose: As the dynamics of the external environment of the enterprise continue to increase, the support of information systems for organizational agility becomes increasingly important. Collaborative Management System (CMS) is a new type of information system that can cope with the dynamic changes of the organization. Effective knowledge transfer is the core of the system implementation. The purpose of this study is to explore the knowledge transfer barriers faced by CMS in its implementation process. Design/methodology/approach: Through field interviews with a representative CMS provider, this paper summarizes the barriers of knowledge transfer during CMS implementation into three aspects. Findings: Based on the innovative measures taken by the company and relevant literature, the corresponding mitigating strategies are proposed. Originality/value: The findings enrich the implementation methodology of agile information systems by exploring the knowledge transfer problem from a novel context. The study also provides a reference for practical implementation to overcome the dilemma of knowledge transfer. knowledge management.enl 0 Oliva, Fábio Lotti Kotabe, Masaaki Barriers, practices, methods and knowledge management tools in startups Journal of Knowledge Management Journal of Knowledge Management Coworking spaces Dynamic capabilities Knowledge management Startups 2019 10.1108/JKM-06-2018-0361 internal-pdf://Barriers, practices, methods and knowledge management tools in startups. Journal of Knowledge.pdf Purpose: The purpose of this paper is to present the main barriers, practices, methods and knowledge management tools in startups that are characterized as agile organizations with dynamic capabilities to meet the demands of a business environment of high volatility, uncertainties, complexity and ambiguity. Design/methodology/approach: The conceptual basis of the research focused on the triad: agile organization, dynamic capabilities and knowledge management. Field research began by interviewing experts to identify the barriers, practices, methods and knowledge management tools in startups. Based on the theoretical review, on the desk research and on the result of interviews with experts, a quantitative research was carried out with the leading startups coworking of São Paulo city. The obtained data made it possible to develop descriptive analyses and run linear regressions and cluster analysis for exploratory research. Findings: Startups with higher maturity in innovation level, solution development level, and scalability development level, present a higher degree of utilization of the practices, methods and tools dedicated to knowledge management. Practical implications: It is expected that results of the research presented in detail will be able to illustrate concrete examples of practices, methods, and knowledge management tools for large established companies seeking the organizational agility of startups. Originality/value: This study contributes to the identification of barriers, practices, methods and tools of management of knowledge in startups, through the conceptual triad: agile organization, dynamic capabilities and knowledge management. knowledge management.enl 0 Koç, Tuğba Kurt, Kadir Akbıyık, Adem A Brief Summary of Knowledge Management Domain: 10-Year History of the Journal of Knowledge Management Procedia Computer Science Procedia Computer Science 891-898 158 Knowledge management Wordstat keyword analysis quantitative analysis 2019 Elsevier B.V. 10.1016/j.procs.2019.09.128 internal-pdf://Brief Summary of Knowledge Management Domain 10-Year History of the Journal of Knowledge Management..pdf https://doi.org/10.1016/j.procs.2019.09.128 Understanding the knowledge and managing its assets effectively offer various advantages for organizations which lift them to the horizon of success. Since knowledge management (KM) is still regarded as an “embryonic”, it is vital to find out KM patterns which would be helpful for both practitioners and academics. This descriptive study aims to offer a general review of KM literature. To do so, 637 articles published in Journal of Knowledge Management (JKM) have been analyzed based on their keywords, titles, number of citations and pages. The data obtained from Web of Science has been analyzed by Wordstat, “a” text mining software, in order to uncover the main knowledge management themes. Our results have showed that KM should be evaluated as a scientific field rather than a management fad. As also suggested in the literature, we have found a significant contribution of KM to the industry, since the “case study” appears as one of the most frequently repeated one among 3144 keywords. We have also found an unexpected result that appears significant negative correlation between the number of publications’ pages, and citations. The research is expected to provide insights academics and practitioners interested in KM field. knowledge management.enl 0 Cepeda-Carrion, Ignacio Martelo-Landroguez, Silvia Leal-Rodríguez, Antonio L. Leal-Millán, Antonio Critical processes of knowledge management: An approach toward the creation of customer value European Research on Management and Business Economics European Research on Management and Business Economics 1-7 23 1 Customer value Dynamic capability Knowledge management Knowledge management processes Microfoundations of dynamic capabilities 2017 AEDEM 10.1016/j.iedeen.2016.03.001 internal-pdf://Critical processes of knowledge management An approach toward the creation of customer value. European.pdf http://dx.doi.org/10.1016/j.iedeen.2016.03.001 The aim of this article is to contribute to the literature by identifying and analyzing possible combinations between critical knowledge management processes (absorptive capacity, knowledge transfer and knowledge application), which will result in the creation of superior customer value. The main research question this work addresses is: given that customers are demanding each day a greater value, how can organizations create more value to customers from their knowledge management processes and the combination of them? We propose that the combination of the three knowledge management processes builds a dynamic or higher-order capability that results in the creation of superior value for customers. knowledge management.enl 0 Mehdibeigi, Najme Dehghani, Masoud Yaghoubi, Nour mohammad Customer Knowledge Management and Organization's Effectiveness: Explaining the Mediator Role of Organizational Agility Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 94-103 230 May 2016 The Author(s) 0000000000 10.1016/j.sbspro.2016.09.012 internal-pdf://Customer Knowledge Management and Organization’s Effectiveness Explaining the Mediator Role of Organizational Agility. Procedia - Social and Behavioral.pdf http://dx.doi.org/10.1016/j.sbspro.2016.09.012 Abstract This research aims to study the effect of customer knowledge management on organizational agility and effectiveness. In terms of purpose, this is an “applied” research and Due to the nature of the research, the data-collection method is “descriptive survey”. The statistical population of this research includes 130 employees of private banks in Sirjan. The sample size was estimated 97 people by using Krejcie & Morgan Table (1970) and cluster sampling method was used. Data collection tool is closed questionnaire with Likert's five-option spectrum. Therefore, 105 questionnaires were distributed and collected and 97 valid questionnaires were analyzed. Content validity was used to determine the validity, Cronbach's alpha was used to determine the reliability, and the coefficients for components were more than 0.7. To test hypotheses structural equation modeling using SmartPLS 3 software was used to test hypotheses. The results showed that customer knowledge management impact on organizational agility and organizational effectiveness and customer knowledge management through organizational agility has significant positive impact on organizational effectiveness. Finally, some practical suggestions, future research suggestions and research limitations are presented. knowledge management.enl 0 Klapalová, Alena Customer product returns – feedback and knowledge management Measuring Business Excellence Measuring Business Excellence 149-164 23 2 Case study Feedback Knowledge management Product returns Soft systems methodology 2019 10.1108/MBE-11-2018-0099 internal-pdf://Customer product returns – feedback and knowledge management. Measuring Business.pdf Purpose: The purpose of this paper is to provide a multidimensional understanding of the management of feedback from customer product returns and the management practices that lead to the occurrence of product returns in the context of knowledge management. The characteristics of product returns indicate that to manage them requires specific knowledge management, as the nature of their management is rather complex. Design/methodology/approach: Understanding of feedback concept for the purpose of product returns avoidance management and its linkages with knowledge management through the theoretical review was performed first. Second, soft systems methodology (SSM) to analyze the very complex situation, as the product returns present, provided the conceptual framework for empirical research. The principles and best practices of SSM were followed and an analysis of documents together with the theoretical knowledge of feedback, product returns and knowledge management served as the basis for the action research. Findings: The research highlighted the importance of knowledge management (even in a rather simple form) for the solution of the problematic situation and underlined the necessary interconnections between different areas of business processes management and the need to manage knowledge. It also showed that product returns act as important feedback for the whole organization. Originality/value: This paper is the first attempt to apply current knowledge of the feedback construct into the knowledge and product returns management. It is also the first attempt to apply SSM to product returns management. knowledge management.enl 0 Farooq, Rayees Developing a conceptual framework of knowledge management International Journal of Innovation Science International Journal of Innovation Science 139-160 11 1 Knowledge management Knowledge reuse Knowledge sharing Learning orientation Organizational memory Social capital Value creation 2019 10.1108/IJIS-07-2018-0068 internal-pdf://Developing a conceptual framework of knowledge management. International Journal of Innovation Science..pdf Purpose: Knowledge management is a function of learning orientation, knowledge sharing, organizational memory and knowledge reuse. This paper aims to endeavor to explore a link between knowledge management and value creation which seem to be fragmented in the literature due to various conceptualizations and meanings. The study hypothesized a moderating role of social capital on the relationship between knowledge management and value creation. Design/methodology/approach: The study was approached from the theoretical perspective. Study thoroughly reviews and analyzes the literature by developing a link between knowledge management and value creation. The studies were explored from selected databases including “Google scholar”, “Emerald” and “ProQuest” using the keyword search, namely, “Knowledge Sharing”, “Learning Orientation”, “Organizational Memory”, “Knowledge Re-use”, “Knowledge Management”, “Knowledge-based View”, “Competitive Advantage”, “Value Creation” and “Social Capital” to reduce the interpretation bias. Findings: Knowledge management is an important predictor of value creation which can be strengthened by developing strong interpersonal relationships with all stakeholders. Organizations can create competitive advantage by managing social capital through knowledge management processes including learning orientation, knowledge sharing, organizational memory and knowledge reuse. Research limitations/implications: The study is based on a theoretical model and an apparent limitation is the non-existence here of contributions and discussions that have been based on empirical data. Future study may use other moderating and mediating variables such as industry type, market orientation, human capital and organizational climate to know whether knowledge management directly affects the value creation or indirectly through these variables. The hypotheses emerged from the model can be operationalized by generating the items from the review of the literature. Originality/value: The study contributes to the knowledge management literature by developing a theoretical model of knowledge management based on underlying dimensions of learning orientation, knowledge sharing, organizational memory and knowledge re-use. knowledge management.enl 0 Ahmady, Gholam Ali Nikooravesh, Aghdas Mehrpour, Maryam Effect of Organizational Culture on knowledge Management Based on Denison Model Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 387-395 230 May denison and conrad models knowledge management organizational culture 2016 The Author(s) 10.1016/j.sbspro.2016.09.049 internal-pdf://Effect of Organizational Culture on knowledge Management Based on Denison Model. Procedia - Social and Behavioral.pdf http://dx.doi.org/10.1016/j.sbspro.2016.09.049 In 21th decade, organizations are faced with changes and must know how they learn and manage the learning to be powerful in comparative market. Knowledge management is the way to improve the conditions of stability of organization. When this way is successfully implemented in organization, the appropriate cultural field has already been paved the way for this system. Different researches show that knowing these two factors as the most important necessity is the priority of activities of organizations’ mangers, and the stability of organization is assured by planning organizational strategy. According to the importance of issue, Denison model is used to investigate the dimensions of organizational culture and Conrad and Newman models are used to evaluate the dimensions of knowledge management the process of knowledge management and the relation between them have been explained after mentioning the review of literature. Finally, in order to strengthen organizational culture and successful deployment of knowledge management offered suggestions. knowledge management.enl 0 Aktürk, Bozkurt Kağan Kurt, Mustafa An Empirical Study of the Relationship Between Knowledge Management Practices and Strategy Formulation Capabilities Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 739-745 235 October knowledge management practices strategy formulation capability 2016 The Author(s) 10.1016/j.sbspro.2016.11.075 internal-pdf://Empirical Study of the Relationship Between Knowledge Management Practices and Strategy Formulation Capabilities. Procedia - Social and.pdf http://dx.doi.org/10.1016/j.sbspro.2016.11.075 The aim of this paper is to identify the relationship between the knowledge management practices and the strategy formulation capabilities using an empirical research. To this end, a questionnaire form was sent to Top 1000 Big Companies of Turkey. Statistical analyses are employed based on the data gathered from 94 companies and findings of the research confirm the relationship between the knowledge management practices and the strategy formulation capabilities. According to the findings, it can be proposed that companies should pay more attention to the knowledge management practices to support the strategy formulation capabilities. knowledge management.enl 0 Bootz, Jean Philippe Durance, Philippe Monti, Régine Foresight and knowledge management. New developments in theory and practice Technological Forecasting and Social Change Technological Forecasting and Social Change 80-83 140 December 2018 Foresight Knowledge management Organizational learning 2019 Elsevier 10.1016/j.techfore.2018.12.017 internal-pdf://Foresight and knowledge management. New developments in theory and practice. Technological.pdf https://doi.org/10.1016/j.techfore.2018.12.017 In this paper, we introduce the themes addressed and approaches used by contributors to this special issue. Firstly, we underline that KM is approaching a stage of maturity that requires continuing efforts to use theoretical and empirical investigation to question its future evolution, through a foresight reflection. In parallel, we show that the link between knowledge management and foresight is of longstanding concern. In the context of a knowledge-based economy, this connection has taken on a structuring dimension. Thus, the purpose of this TFSC special issue is two-fold. On the one hand, we seek to explore the impacts of foresight on knowledge management and to understand its cognitive dimensions. And, on the other hand, we cast a future-oriented eye on knowledge management both as a set of practices and a research field. Finally, we present an overview of the topics covered by the selected papers. knowledge management.enl 0 Lee, Jeongseok Grounded theory of knowledge process on public ecosystem managers in Seoul International Journal of Public Sector Management International Journal of Public Sector Management 175-190 32 2 Ecosystem management Grounded theory Knowledge management Public management Public manager Seoul 2019 10.1108/IJPSM-02-2018-0036 internal-pdf://Grounded theory of knowledge process on public ecosystem managers in Seoul. International Journal of.pdf Purpose: The purpose of this paper is to explore the utility of employing knowledge management (KM) as a framework for understanding how public managers perform ecosystem management. The question of how public managers in Seoul acquire, utilize and share knowledge in managing their ecosystems has been responded to by offering a particular conceptual model. Design/methodology/approach: This study applies the grounded theory method to build a conceptual model. The model is generated by applying the concept of knowledge process to an investigation of how the urban ecosystem is publicly managed by civil servants in various offices within the municipality of Seoul, Korea. The case study encompasses the management of the 12 regions of Seoul designated as Eco-scenery Preservation Regions (ESPRs) by the Seoul Metropolitan Government. Findings: The knowledge process of public managers in managing the ESPRs can be explained by understanding the conceptual model of “learning-by-doing,” which means public managers cannot count much on their knowledge gained previously through their past experience or education and training. Instead, they learn individually in the process of discharging their duties on a daily basis. Research limitations/implications: Although the focus is on the knowledge process of public managers, there is no escaping the fact that managerial activities are not performed in a vacuum. Rather, they take place in a complex policy and government context that is not easily captured as the important variables that influence the knowledge process. Thus, it would be worthwhile to extend this study with group, intra-, and extra-organizational-level analyses. Practical implications: Usually different contexts lead to different interpretations on the concept of learning-by-doing. This study supplies such an interpretation that diverse ecosystems in Seoul have been managed by the learning-by-doing of public managers, which is characterized specifically as their reactive response, tinkering and limited personal network. Social implications: There has not been a definite consensus on the question of what ecosystem management is. Scientists, policymakers and citizens all have different viewpoints on that question. Nonetheless, this study provides a useful perspective on the issue of how various ecosystems have been managed by public managers, who must be a central entity of ecosystem management particularly under the context of municipality. Originality/value: Even though KM has been a popular subject of study in business management rather than public management, KM as a framework of study is promising as a means of understanding and potentially supporting the further development of effective ecosystem management by public managers. knowledge management.enl 0 Dave, Manish Singh, Kanhaiya Kumar, Arya Kumar, Sachin Knowledge management measures: an empirical investigation of Indian cement industry Benchmarking Benchmarking 734-752 26 3 Cement organization Competitive advantage Knowledge management practices Knowledge management processes Marketing and sales 2019 10.1108/BIJ-10-2017-0290 internal-pdf://Knowledge management measures an empirical investigation of Indian cement industry. Benchmarking An International.pdf Purpose: The purpose of this paper is to develop knowledge management constructs comprising of KM processes and KM practices through marketing and sales to derive competitive advantage (CA) in the cement industry. Design/methodology/approach: A thorough and detailed analysis of the literature was carried out to develop the measures for KM practices, KM processes and their impact on CA. A total of 65 variables affecting competitiveness in the form of questionnaire were developed. The questionnaire was administered through e-mail to 962 territory sales managers (TSM) and equivalent employed in the marketing and sales function of the cement organizations in India. A total of 121 valid and complete responses were received, representing a response rate of 12.6 percent. The factor analysis was carried out on the data collected to establish reliability and validity of the measures. Findings: A total of seven constructs pertaining to knowledge management practices and processes and competitiveness that comprises of 65 variables have been developed. The statistical results establish that the constructs and the variables considered in the study are reliable and valid. Research limitations/implications: The sample of respondents for developing constructs consisted of TSM and equivalent employed in the marketing and sales function of cement companies in India. Research scope can be enhanced in the future study by including middle and senior level managers in cement companies to better diagnose and understand perception of KM initiatives across different levels in the cement industry. The work can also be extended to incorporate inbound logistics and procurement that directly contributes to the overall value chain to have a holistic perspective. Practical implications: The measures developed in this study would be effective management tools for the implementation of knowledge management initiatives in the marketing and sales function to ascertain their level of implementation and impact on the competitiveness. Originality/value: This study is probably the first of its kind in India to provide KM measures combined for practices and processes to understand the relationship with competitiveness in cement companies pertaining to marketing and sales function. It provides valuable insights as a strategic tool for investing in KM initiatives. knowledge management.enl 0 Lee, One Ki Daniel Choi, Byounggu Lee, Heeseok How do knowledge management resources and capabilities pay off in short term and long term? Information and Management Information and Management 103166 February 2017 Firm performance KM capabilities KM resources KMS Knowledge stock Multiyear analyses 2019 Elsevier 10.1016/j.im.2019.05.001 internal-pdf://How Do Knowledge Management Resources and Capabilities Pay Off in Short Term and Long Term Information &.pdf https://doi.org/10.1016/j.im.2019.05.001 How sustainable are the financial payoffs obtained from knowledge management (KM)resources and capabilities? To illuminate this issue, we use multiyear, firm-level survey data, as basis in examining the extent to which KM resources and capabilities influence a firm's financial performance over time. The findings suggest that the impact of KM capability on firm performance is more pronounced in the long term than in the short term. By contrast, knowledge management systems (KMS)is associated only with immediate, short-term financial benefits with such gains prone to instability in the long term. Interestingly, knowledge stock (KS)in and of itself exerts neither short-term nor long-term impacts on a firm's performance. However, both KMS and KS indirectly affect a firm's long-term performance by virtue of KM capability. knowledge management.enl 0 Abbas, Jawad Sağsan, Mustafa Impact of knowledge management practices on green innovation and corporate sustainable development: A structural analysis Journal of Cleaner Production Journal of Cleaner Production 611-620 229 Green development Green environment Green innovation Knowledge management Organizational strategy Sustainability 2019 10.1016/j.jclepro.2019.05.024 internal-pdf://Impact of knowledge management practices on green innovation and corporate sustainable development A structural.pdf The current study examines the role of knowledge management (KM)in green innovation and corporate sustainable development (CSD)activities. The researcher collected data from lower, middle and upper-level managers of small, medium and large-sized manufacturing and services firms located in Pakistan. The data was analysed through structural equation modelling (SEM)to investigate how KM processes, namely knowledge creation, acquisition, sharing and application, impact on green technology and green management innovation and environment, social and economic aspects of sustainability. As per the results, KM significantly impacts on green innovation and CSD activities. Green innovation also indicated significant positive impact on CSD. The dimensional analysis indicated that with the exception of knowledge creation and acquisition, which indicated an insignificant impact on social sustainability, all the paths indicated significant results. Moreover, KM is found as equally important for all sizes manufacturing and services firms. knowledge management.enl 0 Abbas, Jawad Impact of total quality management on corporate sustainability through the mediating effect of knowledge management Journal of Cleaner Production Journal of Cleaner Production 118806 Cleaner environment Corporate social responsibility Green performance Knowledge management Sustainability Total quality management 2019 Elsevier Ltd 10.1016/j.jclepro.2019.118806 internal-pdf://Impact of total quality management on corporate sustainability through the mediating effect of knowledge.pdf https://doi.org/10.1016/j.jclepro.2019.118806 Considering the environmental deterioration and dwindling natural resources, the present study aims to investigate the structural relationship between total quality management (TQM) and corporate sustainability (CS), and examines how TQM practices can facilitate firms to achieve CS objectives. This study also analyses the important role of knowledge management (KM) in the relationship between TQM and CS and investigates how KM mediates the relationship between TQM and CS. Six TQM practices were taken from The Malcolm Baldrige National Quality Award (MBNQA) model; CS was comprised of environmental, social, and economic sustainability, and KM was measured through knowledge creation, acquisition, sharing, and application. The data was collected from medium and large-sized organizations from the manufacturing and services firms located in Pakistan. The theoretical model and hypotheses were tested through structural equation modelling (SEM). The results indicate that TQM has a significant and positive impact on CS, and KM partially mediates the relationship between them. The dimensional level analysis indicates that TQM has an insignificant relationship with knowledge creation and KM has an insignificant relationship with environmental sustainability. The findings provide valuable insights to the management of manufacturing and services industries and how they can ensure the sustainability in their organizations through TQM and KM. knowledge management.enl 0 Nowacki, Robert Bachnik, Katarzyna Innovations within knowledge management Journal of Business Research Journal of Business Research 1577-1581 69 5 Creativity Innovation Innovativeness Knowledge management 2016 Elsevier B.V. 10.1016/j.jbusres.2015.10.020 internal-pdf://Innovations within knowledge management..pdf http://dx.doi.org/10.1016/j.jbusres.2015.10.020 The research aims at studying the scope of innovative knowledge management. It uses the concept of eight processes of knowledge management and identifies three broad categories of knowledge management innovations in an organizational context. It tries to verify outcomes of these innovative efforts. The research considers four aspects of organizational effectiveness: enterprise competitiveness, revenues, buyers' satisfaction, and business partners' satisfaction. The analysis covers small, medium, and large companies in Poland. The main conclusion is that studied enterprises are little innovative in the area of knowledge management. knowledge management.enl 0 Tongsamsi, Kanyaprin Tongsamsi, Isara Instrument development for assessing knowledge management of quality assurers in Rajabhat universities, Thailand Kasetsart Journal of Social Sciences Kasetsart Journal of Social Sciences 111-116 38 2 Rajabhat universities instrument development knowledge management quality assurance 2017 Elsevier Ltd 10.1016/j.kjss.2016.03.005 internal-pdf://Instrument development for assessing knowledge management of quality assurers in Rajabhat universities,.pdf http://dx.doi.org/10.1016/j.kjss.2016.03.005 This research was conducted for the purpose of developing a valid and reliable instrument to evaluate knowledge management of quality assurance personnel in tertiary institutes. The literature review on knowledge management discovered that 15 items were used to classify 4 latent variables. From this literature review, a knowledge-management instrument was created. The content validity of the instrument was 0.70–1.00, and the internal consistency reliability of each latent variable was 0.82– 0.89. The knowledge management instrument was used to collect data from 126 quality assurers in 40 Rajabhat universities using simple random sampling, with a response rate of 83.33 percent. The results of instrument quality analysis showed that the loading of total variables passed the criterion at 0.79– 0.92 with an indicator reliability of 85 percent. Cronbach's alpha coefficient revealed each latent variable was valued at 0.784–0.904 with a reliability at 0.867–0.933, passing both convergent and discriminant validity tests. The analysis of the second order model showed a high level of prediction coefficient in 2 latent variables (knowledge dissemination and knowledge application), while the other 2 (knowledge conversion and knowledge acquisition) were at an average level. The total effect size of all variables, reflected via knowledge management elements, was significant at.01. knowledge management.enl 0 Cabeza-Pullés, Dainelis Fernández-Pérez, Virginia Roldán-Bravo, María Isabel Internal networking and innovation ambidexterity: The mediating role of knowledge management processes in university research European Management Journal European Management Journal Innovation ambidexterity Internal networking Knowledge absorption Knowledge transfer University research 2019 10.1016/j.emj.2019.12.008 internal-pdf://Internal networking and innovation ambidexterity The mediating role of knowledge management processes in university.pdf This article focuses on public organizations to contribute to research on knowledge management processes, a field that until recently has focused primarily on private entities. Specifically, we analyse the mediating role of knowledge transfer and knowledge absorption in the relationship between the internal networking created in university research groups and innovation ambidexterity. Based on six hypotheses, the conceptual model is tested through a structural equations model with mediation effects. The data analysed come from 249 directors of Spanish public university research groups. The results show that the internal networking formed in university research groups has a positive and significant relationship to knowledge transfer and knowledge absorption, but we obtain different results for the relationship between knowledge transfer and knowledge absorption in the presence of innovation ambidexterity. Only knowledge absorption has a positive and significant influence on innovation ambidexterity. The most interesting results involve the mediating role of knowledge absorption in the relationship between internal networking and innovation ambidexterity. These results support the conclusion that directors of university research groups should promote development of knowledge absorption processes in order to stimulate innovation ambidexterity and thus to achieve ambidextrous innovative performance. knowledge management.enl 0 Ferraris, Alberto Giachino, Chiara Ciampi, Francesco Couturier, Jerome R&D internationalization in medium-sized firms: The moderating role of knowledge management in enhancing innovation performances Journal of Business Research Journal of Business Research 0-1 September Innovation performance Knowledge management R&D internationalization SMEs 2019 Elsevier https://doi.org/10.1016/j.jbusres.2019.11.003 internal-pdf://internationalization in medium-sized firms The moderating role of knowledge management in enhancing innovation performances. Journal of Business.pdf http://www.sciencedirect.com/science/article/pii/S0148296319306721 The aim of this paper is to analyze the relationship between SMEs’ R&D internationalization and their innovation outcomes. Most studies on the topic focused on large multinational companies (MNCs), leaving several gaps in the literature with regard to SMEs. Using data from 106 Italian SMEs we performed an OLS regression analysis to test and find evidence of a positive linear relationship between SME’s R&D internationalization and innovation performance. In addition, we found that this relationship is positively moderated by knowledge management (KM) orientation. Main contributions are directed to the empirical test of the aforementioned relationships in a specific under developed research area, i.e. non-high tech SMEs, thus highlighting the positive effect of foreign acquisition of diverse cross-cultural knowledge on innovation. Moreover, KM orientation has been found to amplify this effect in the context of SMEs, due to a better management and integration of key internal and external knowledge. knowledge management.enl 0 Gaviria-Marin, Magaly Merigó, José M. Baier-Fuentes, Hugo Knowledge management: A global examination based on bibliometric analysis Technological Forecasting and Social Change Technological Forecasting and Social Change 194-220 140 March 2017 Bibliometrics Knowledge management Web of Science 2019 Elsevier 10.1016/j.techfore.2018.07.006 internal-pdf://Knowledge management A global examination based on bibliometric analysis. Technological.pdf https://doi.org/10.1016/j.techfore.2018.07.006 Knowledge management (KM) is a field of research that has gained wide acceptance in the scientific community and management literature. This article presents a bibliometric overview of the academic research on KM in the business and management areas. Various bibliometric methods are used to perform this overview, including performance analysis and science mapping of the KM field. The performance analysis uses a series of bibliometric indicators, such as the h-index, productivity and citations. In addition, the VOSviewer software is used to map the bibliographic material. Science mapping uses co-citations and the concurrency of keywords. References were obtained from the Web of Science database. We identified and classified the most relevant research in the field according to journals, articles, authors, institutions and countries. The results show that research in this field has increased significantly in the last ten years and that the USA is the most influential country in all aspects in this field. It is important to consider, however, that science continues to advance in this and in all fields and that data rapidly change over time. Therefore, this paper fulfills an informational role that shows that most of the fundamental research of KM is in business and management areas. knowledge management.enl 0 Abdelwhab Ali, Arif Panneer selvam, Dhanapal Durai Dominic Paris, Lori Gunasekaran, Angappa Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry Journal of Knowledge Management Journal of Knowledge Management Knowledge management 2019 10.1108/JKM-06-2018-0394 internal-pdf://Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry. Journal of Knowledge.pdf Purpose: This study aims to investigate the key elements that influence knowledge sharing practice, primarily the relationship between knowledge sharing practice and organizational performance within the oil and gas (OG) industry. Design/methodology/approach: A sample of 203 responses was collected from the OG industry using an online questionnaire. Data were analyzed using applied structural equation modeling to validate the model and test the hypotheses. Findings: The results indicate that significant relationships exist among the model constructs. These findings provide a better understanding of the factors that influence knowledge sharing practices within the OG industry. These findings prove that knowledge sharing practices positively impact organizational performance through cost reduction, organization growth and intangible benefits. Practical implications: This study demonstrates that organizations in the OG industry may increase performance by adopting knowledge sharing practices. This study also provides practitioners with important information to enhance knowledge sharing practice within their organizations. For instance, managers should focus on Web 2.0 and other knowledge sharing systems to facilitate both tacit and explicit knowledge sharing. The findings provide empirical evidence that knowledge sharing practices allow organizations to transfer expert knowledge to younger generations of employees. As a result, organizations will be able to capture knowledge and alleviate the negative impact of high staff turnover within the OG industry. Originality/value: The lack of knowledge sharing practices and the eminent loss of technical knowledge within the (OG) industry, because of retirements and turnover, create a difficult challenge for practitioners. Research on knowledge sharing within the OG industry is limited. Therefore, this study provides an in-depth analysis regarding the critical knowledge sharing practices and valuable information to researcher and practitioners’ knowledge sharing practices within the OG industry. knowledge management.enl 0 Breznik, Kristijan Knowledge Management – from its Inception to the Innovation Linkage Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 141-148 238 2018 The Author(s) 10.1016/j.sbspro.2018.03.017 internal-pdf://Knowledge Management – from its Inception to the Innovation Linkage. Procedia - Social and Behavioral.pdf https://doi.org/10.1016/j.sbspro.2018.03.017 Knowledge management started to be perceived as a scientific discipline relatively recently. Since its beginnings in the 1990s, the interest for this research field has been constantly growing especially in the past two decades. However, it seems that the peak of interest has already passed. In this paper, we provided the review of the most important research documents that are related with this topic, all collected from the Web of Science. The most important scholars and journals in the field are identified via documents and citations among them. In addition, the purpose of this paper is also to analyse the existing linkage between knowledge management and innovation. For this purpose, a network of keywords was constructed with keywords performing as actors in the network and the co-occurrence as a relation. The network obtained of keywords is undirected and weighted by the number of documents in which adjacent keywords which co-occurred on the topic of knowledge management. The content analysis with traditional network analytic techniques was used. In other fields, similar methods were already applied; however, this is the first attempt to construct this kind of research in knowledge management related to the topic of innovation. The results revealed significant linkage between knowledge management and innovation in the documents which were analyzed. We believe that the network analytic procedures used in this paper provide an excellent tool to study such a relevant phenomenon. knowledge management.enl 0 Paschek, Daniel Ivascu, Larisa Draghici, Anca Knowledge Management – The Foundation for a Successful Business Process Management Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 182-191 238 2018 The Author(s) 10.1016/j.sbspro.2018.03.022 internal-pdf://Knowledge Management – The Foundation for a Successful Business Process Management. Procedia - Social.pdf https://doi.org/10.1016/j.sbspro.2018.03.022 In today's dynamic business environment, organizations need up-to-date knowledge to execute their business in the best way. Through the ongoing digitalization and linked communities, companies and businesses, changing parameters as well as varying business framework conditions must be analyzed fast as possible to optimize the processes and gain the best direction for the own company. Therefore, organization use Business Process Management (BPM) to model and manage the existing processes. To perform BPM and optimize processes, data and information there have to be developed a knowledge inventory regarding all processes in order to model the organizational processes together with the required resources. In the following paper, this necessary knowledge process will be analyzed as foundation to perform BPM regarding the known BPM Trends. In addition, the relevance of digitalization will be matched to the Knowledge Management and BPM approach to underline the importance of the correct data and information as BPM infrastructure. Therefore, the mandatory terms will be defined and described theoretically. This literature research will be the starting basis for the approach and following scientific research. To evaluate the KM-BPM Model a survey with different companies has been developed. The research results will contributed to a combined Knowledge and BPM approach for the application in the business in times of digitalization. knowledge management.enl 0 Gast, Johanna Gundolf, Katherine Harms, Rainer Matos Collado, Elvin Knowledge management and coopetition: How do cooperating competitors balance the needs to share and protect their knowledge? Industrial Marketing Management Industrial Marketing Management 65-74 77 May 2018 Cooperation Coopetition Interorganizational knowledge management Knowledge protection Knowledge sharing 2019 Elsevier 10.1016/j.indmarman.2018.12.007 internal-pdf://Knowledge management and coopetition How do cooperating competitors balance the needs to share and protect their.pdf https://doi.org/10.1016/j.indmarman.2018.12.007 Coopetitors need to manage interorganizational knowledge flows to balance cooperative knowledge sharing and competitive knowledge protection. The question of how to balance these has received little research attention, with most studies analyzing knowledge sharing or protection separately. To address this gap, we develop a theoretical framework on coopetitive knowledge sharing and knowledge protection practices. This framework is based on a literature review of coopetitive interorganizational knowledge management. To complement and refine this initial framework, we build on insights from a qualitative study that gathered data from 11 semistructured interviews with key informants of Latin American firms. We show that a balance between knowledge sharing and knowledge protection in coopetition is facilitated when coopetitive interorganizational knowledge management helps coopetitors share general and project-specific knowledge while they withhold core knowledge about their firms and clients. To achieve this balance, firms combine formal and informal knowledge protection practices. As theoretical implications, we provide a fine-grained and synoptic understanding of the characteristics of knowledge management among coopetitors. As managerial implications, we call managers' attention to the need to find a balance between knowledge sharing and protection that will help clearly define what kind of knowledge is shared or protected when firms cooperate with rivals. knowledge management.enl 0 Lim, Ming K. Tseng, Ming Lang Tan, Kim Hua Bui, Tat Dat Knowledge management in sustainable supply chain management: Improving performance through an interpretive structural modelling approach Journal of Cleaner Production Journal of Cleaner Production 806-816 162 Interpretive structural modelling Knowledge management Sustainable supply chain management 2017 Elsevier Ltd 10.1016/j.jclepro.2017.06.056 internal-pdf://Knowledge management in sustainable supply chain management Improving performance through an interpretive structural modelling approach..pdf http://dx.doi.org/10.1016/j.jclepro.2017.06.056 Sustainable supply chain management is one vital element in achieving competitive advantage in business management and knowledge management is seen to be one key enabler. However, in previous studies the interrelationships between knowledge management and sustainable supply chain management are still under-explored. This study proposes a set of measures and interpretive structural modelling methods to identify the driving and dependence powers in sustainable supply chain management within the context of knowledge management, so as to improve the performance of firms from the textile industry in Vietnam. The research result indicated that learning organisation, information/knowledge sharing, joint knowledge creation, information technology and knowledge storage are amongst the highest driving and dependence powers. These attributes are deemed to be most-effective to enhance the performance of firms. To further enhance the value of this research, theoretical and managerial implications are also discussed in this study. knowledge management.enl 0 Martins, V. W.B. Rampasso, I. S. Anholon, R. Quelhas, O. L.G. Leal Filho, W. Knowledge management in the context of sustainability: Literature review and opportunities for future research Journal of Cleaner Production Journal of Cleaner Production 489-500 229 Knowledge management Sustainability Sustainable development 2019 Elsevier Ltd 10.1016/j.jclepro.2019.04.354 internal-pdf://Knowledge management in the context of sustainability literature review and opportunities for future.pdf https://doi.org/10.1016/j.jclepro.2019.04.354 The use of knowledge management in the context of sustainability has been increasingly important over the years. Despite this importance, it is observed that this area is still little explored and there are many possibilities of academic research. Following a structured research protocol, the authors of this article performed a systematic review of the literature and identified plausible gaps to be explored in the development of future research. These gaps are presented in relation to the themes, strategies, objectives and research approach. From the point of view of the themes, there are opportunities related to the study of sustainability in small and medium enterprises, in relation to the potential of universities as engines for the generation of knowledge and in concerning the insertion of knowledge management to propose guidelines for obtaining productive systems. Regarding research strategies, the lack of studies that use action research as central focus stands out. Focusing on the objectives, there are many research approaches used with the goal of developing models and specific tools directed to the sharing of information. Finally, regarding the approach, there are few studies with a quantitative approach. We believe that the information presented here can contribute to the evolution of knowledge management focused on sustainability. No similar studies were found in the literature. knowledge management.enl 0 Valdes, Susana Esteban Belwal, Tarun Tejada, Silvia Ur Na of Seminars in Cancer Biology Seminars in Cancer Biology 105524 2019 10.1016/j.semcancer.2019.07.023 internal-pdf://Knowledge management infrastructure to support quality improvement A qualitative study of maternity services in four.pdf https://doi.org/10.1016/j.semcancer.2019.07.023 knowledge management.enl 0 Loon, Mark Knowledge management practice system: Theorising from an international meta-standard Journal of Business Research Journal of Business Research 432-441 94 November International standards International standards organization Knowledge management practice system Mechanism-based theorising Practice theory Sensegiving 2019 Elsevier 10.1016/j.jbusres.2017.11.022 internal-pdf://Knowledge management practice system Theorising from an international metastandard. Journal of.pdf http://dx.doi.org/10.1016/j.jbusres.2017.11.022 The emergence of a new international knowledge management (KM) standard reflects convergence in KM practice. The aim of this study is to theorise KM from the new standard, by addressing the following research questions: what are the important themes of the standard; and what are the key mechanisms and how do they explain KM practice system from a theoretical perspective? This paper adopts a sensegiving reflective insider account using practice theory as a lens and social mechanisms as a method in theorising KM practice system. This study makes three contributions. Firstly, the paper identifies four themes from the KM standard: context-driven, performance-led, enabler-savvy and sustainably-supported. Secondly, three mechanisms emerge that robustly ‘explains’ KM practice system: learning and knowledge creation culture; organizational knowledge architecture for adaptive and exaptive capacity; and ‘business model’ for knowledge capitalisation and value capture. Thirdly, a new theoretical framework of KM practice system is developed. knowledge management.enl 0 Mohammed, Alharithy Knowledge Management Process in Several Organizations: Analytical Study of Modeling and Several Processes Procedia Computer Science Procedia Computer Science 726-733 65 Iccmit Knowledge management models explicit knowledge knowledge management process tacit knowledge 2015 Elsevier Masson SAS 10.1016/j.procs.2015.09.017 internal-pdf://Knowledge Management Process in Several Organizations Analytical Study of Modeling and Several Processes..pdf http://dx.doi.org/10.1016/j.procs.2015.09.017 This study highlights knowledge management processes and models, causes of differences in their application and how their strong coherence could lead to misunderstandings in interpretations. After taking into consideration existing point of views, the results indicate that causes of differences in applying the processes and models are due to diversity of strategic attitudes in organizations, the impact of high administration and common thought on knowledge management, size of organizations, sectorial activities and its interest in tacit and explicit knowledge. In addition, it indicates that integration is a significant factor and models formed as a guidance framework for an organization to implement and apply knowledge management. While the processes of knowledge are internal, the process of acquiring knowledge are internally or externally through knowledge management department and its staff. The models are more comprehensive than the processes for their content. The approval of a model at the organizational level done by the higher authorities through strategic resolutions and requires consistency with the internal and external environment of the organization. While the other knowledge management processes are supervised and monitored by the knowledge management department, although that they are offered as a package with the knowledge management model for the organization. knowledge management.enl 0 Córdova, Felisa M. Gutiérrez, Felipe A. Knowledge Management System in Service Companies Procedia Computer Science Procedia Computer Science 392-400 139 BA Expert Levels Intellectual Capital Knowledge Management RAS Module 2018 Elsevier B.V. 10.1016/j.procs.2018.10.275 internal-pdf://Knowledge Management System in Service Companies. Procedia Computer Science,.pdf https://doi.org/10.1016/j.procs.2018.10.275 This paper presents the design of a comprehensive and business strategy-oriented knowledge management system that supports the survival, viability and improvement of the management decision-making process in a long term, based on knowledge and experiences. This work proposes models, methods and tools for the management of the experience of the people, work teams and executives that allow to safeguard and to preserve the knowledge of the organizational work that the organization has developed. The designed system applies to a claims liquidator company, which possesses a high intellectual capital, proposing a model of creation of strategic knowledge, considering the four stages of knowledge transformation: socialization, externalization, combination and internalization, incorporating also the factor culture, the detection of opportunities and the proposal of value added. The RAS knowledge Management module was implemented within the corporate ERP system, with the purpose of taking full advantage of the organization's enabling technology. knowledge management.enl 0 Ali, Nor'ashikin Tretiakov, Alexei Whiddett, Dick Hunter, Inga Knowledge management systems success in healthcare: Leadership matters International Journal of Medical Informatics International Journal of Medical Informatics 331-340 97 Information systems success Information technology Knowledge management Organisational factors System factors 2017 Elsevier Ireland Ltd 10.1016/j.ijmedinf.2016.11.004 internal-pdf://Knowledge management systems success in healthcare Leadership matters. International Journal.pdf http://dx.doi.org/10.1016/j.ijmedinf.2016.11.004 Purpose To deliver high-quality healthcare doctors need to access, interpret, and share appropriate and localised medical knowledge. Information technology is widely used to facilitate the management of this knowledge in healthcare organisations. The purpose of this study is to develop a knowledge management systems success model for healthcare organisations. Method A model was formulated by extending an existing generic knowledge management systems success model by including organisational and system factors relevant to healthcare. It was tested by using data obtained from 263 doctors working within two district health boards in New Zealand. Results Of the system factors, knowledge content quality was found to be particularly important for knowledge management systems success. Of the organisational factors, leadership was the most important, and more important than incentives. Conclusion Leadership promoted knowledge management systems success primarily by positively affecting knowledge content quality. Leadership also promoted knowledge management use for retrieval, which should lead to the use of that better quality knowledge by the doctors, ultimately resulting in better outcomes for patients. knowledge management.enl 0 Abubakar, Abubakar Mohammed Elrehail, Hamzah Alatailat, Maher Ahmad Elçi, Alev Knowledge management, decision-making style and organizational performance Journal of Innovation and Knowledge Journal of Innovation and Knowledge 104-114 4 2 Intuitive decision-making Knowledge creation Knowledge management Organizational performance Rational decision-making 2019 10.1016/j.jik.2017.07.003 internal-pdf://Knowledge management, decision-making style and organizational performance. Journal of Innovation &.pdf A synthesis of existing Industry 4.0 literature depicts that knowledge management and decision making strategies are crucial factors for organizations. This article highlights the need and develops a framework for knowledge management and decision-making style by reviewing existing management literature. This research proposes a framework that supports the relationship between knowledge management enabling factors (i.e., organizational member's collaboration, T-shaped skills, learning and IT-support) and organizational performance, and the mediating effect of knowledge creation process. The article also propose that decision-making style (i.e., intuitive and/or rational) will moderate the relationship between knowledge creation process and organizational performance. A set of propositions that represent an empirically-driven research agenda, and also describe the relationships between the focal variables are presented to enhance audience's understanding within a business context. knowledge management.enl 0 Razzaq, Shahid Shujahat, Muhammad Hussain, Saddam Nawaz, Faisal Wang, Minhong Ali, Murad Tehseen, Shehnaz Knowledge management, organizational commitment and knowledge-worker performance: The neglected role of knowledge management in the public sector Business Process Management Journal Business Process Management Journal 923-947 25 5 Employee performance Knowledge management Knowledge workers Knowledge-worker performance Organizational commitment Public sector organizations 2019 10.1108/BPMJ-03-2018-0079 internal-pdf://Knowledge management, organizational commitment and knowledge-worker performance. Business.pdf Purpose: Knowledge management in the public sector is relatively an ignored avenue of research and practice that has recently been given attention. Knowledge management initiatives in the public sector are now not limited to the developed countries anymore. The public sectors of various developing countries including Pakistan have developed knowledge management functions to address the problems of low organizational commitment (higher turnover rates) and knowledge-workers’ performance. Consequently, the purpose of this paper is to examine the mediation role of organizational commitment in the relationship between knowledge management practices and knowledge-worker performance. Design/methodology/approach: The data were gathered from 341 knowledge workers of the public sector health department of Punjab Province, Pakistan, where knowledge management unit initiative has been taken. It was then analyzed using the structural equation modeling. Findings: Organizational commitment partially mediates the relationship between knowledge management practices and knowledge-work performance. Practical implications: The public sector policy makers are strongly advised to implement knowledge management units and practices in order to enhance knowledge-work performance as well as organizational commitment. Originality/value: First, the model on the mediating role of organizational commitment has never been examined before. Second, the data collection from the public Health Department of Pakistan, a developing country, is relatively rare because the public sector knowledge management studies have mostly been conducted in developed countries. Finally, this study extends the literature on knowledge management in the public sector that is the developing theme in knowledge management discipline while adding knowledge management as a toolkit to enhance knowledge-workers’, organizational commitment and knowledge-work performance. knowledge management.enl 0 Fauzi, Muhammad Ashraf Nya-Ling, Christine Tan Thursamy, Ramayah Ojo, Adedapo Oluwaseyi Knowledge sharing: Role of academics towards research productivity in higher learning institution VINE Journal of Information and Knowledge Management Systems VINE Journal of Information and Knowledge Management Systems 136-159 49 1 Academics Higher learning institution Knowledge sharing Malaysia Research productivity 2019 10.1108/VJIKMS-09-2018-0074 internal-pdf://Knowledge sharing. VINE Journal of Information and Knowledge.pdf Purpose: Academics research productivity is the pinnacle issue of higher learning institution (HLI) quest for providing the best service for the community and a country’s as a whole. Being productive in their area of expertise will determine how far HLI can challenge for the best education in the world. In lieu of this, knowledge sharing (KS) behavior determinants are assessed to determine what factors that can contribute to academic’s research productivity. Design/methodology/approach: A quota sampling method was applied in selecting academics from public and private universities in Malaysia. A partial least square structural equation modelling (PLS-SEM) was used for analysis. Findings: The results show that academics productivity explained variance is 22.6 per cent. This suggests that academics KS behavior has substantial impact on research productivity. As for determinants of academic’s attitude, academics commitment, trust and social network constituted an explained variance of 36.4 per cent. Management support has an explained variance of 38.7 per cent towards subjective norm, while facilitating condition and social media has an explained variance of 26.5 per cent towards perceived behavioral control (PBC). Academics KS intention and KS behavior explained variance were 62.1 and 47.1 per cent, respectively. Research limitations/implications: All the hypotheses result in significant relationship except for H1, commitment toward attitude. The impact of this study will be discussed in term of its theoretical and managerial perspectives. Originality/value: The KS behavior in a multiracial and multinational country in Malaysia can be a benchmark for Asian countries in general. knowledge management.enl 0 Naqshbandi, M. Muzamil Jasimuddin, Sajjad M. Knowledge-oriented leadership and open innovation: Role of knowledge management capability in France-based multinationals International Business Review International Business Review 701-713 27 3 Knowledge management capability Knowledge-oriented leadership Multinational companies Open innovation Structural equation modeling 2018 Elsevier 10.1016/j.ibusrev.2017.12.001 internal-pdf://Knowledge-oriented leadership and open innovation Role of knowledge management capability in France-based multinationals. International Business.pdf https://doi.org/10.1016/j.ibusrev.2017.12.001 This paper discusses the links between knowledge-oriented leadership, open innovation and knowledge management in the international business context. Open innovation has become crucial for an increasing number of multinational enterprises (MNEs) to gain and maintain competitive advantage and become a market leader. Despite the recent proliferation of papers dealing with open innovation practices of MNEs, there is limited work investigating the role of knowledge management (KM) capability on the relationship between knowledge-oriented leadership and open innovation. Given MNEs’ growing interest in open innovation, the lack of research on knowledge-oriented leadership and KM capability in the open innovation context is a significant research gap in our knowledge. In response, we conducted a study on the mediating role of KM capability in the linkage between knowledge-oriented leadership and open innovation (inbound and outbound), using data collected from 172 subsidiaries of MNEs based in France. A structural equation modelling approach is employed to study the impact of the latent variables associated with knowledge-oriented leadership and KM capability on open innovation. The results indicate that higher levels of knowledge-oriented leadership can lead to enhanced KM capability and improved open innovation outcomes. That is, knowledgeoriented leadership has a direct, positive impact on KM capability and open innovation. Also, KM capability is found to mediate the linkage between knowledge-oriented leadership and open innovation. This study provides useful insights for managers who wish to enhance open innovation activities in MNEs, and offers useful guidance to international business scholars, encouraging further research in this area. knowledge management.enl 0 Antunes, Helder de Jesus Ginja Pinheiro, Paulo Gonçalves Linking knowledge management, organizational learning and memory Journal of Innovation & Knowledge Journal of Innovation & Knowledge knowledge management organizational learning 2019 10.1016/j.jik.2019.04.002 internal-pdf://Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge..pdf The objective of this research is to understand the link and evolution between the concepts of knowledge management, organizational learning and memory. Seeking a better clarification of concepts, discussing them in the theoretical field, understanding their evolution in the last decades. A systematic literature review was developed by synthesizing concepts. From two databases, a total of 2511 scientific articles between 1960 and 2017 were analyzed, divided into two studies. Organizational learning is seen as a dynamic process based on knowledge and is translated through various levels of activity. The ability of an organization to use and leverage the knowledge is heavily dependent on its Human Resources, which are effectively who creates, shares and uses that knowledge. Knowledge management is seen as the management of the processes of creation, storage, access, and dissemination of the intellectual resources of an organization. Organizations must consider your main objective as increasing the capacity of individuals and organizational knowledge enhancers. Managers should pay special attention to the more general knowledge associated with the context of the firm, as it supports the introduction of various types of innovation. Knowledge can be encouraged by a set of collaborative practices of HRM. We can consider organizational learning as a process and organizational memory as the corresponding output. Thus, establishing the relationship that the organizational memory is a consequence of organizational learning. Key concepts that can be used in the new future research are summarized, highlighting its application and diagnosis for organizations, fomenting the strategic decision-making. knowledge management.enl 0 Alaarj, Saad Abidin-Mohamed, Zainal Bustamam, Ummi Salwa Binti Ahmad Mediating Role of Trust on the Effects of Knowledge Management Capabilities on Organizational Performance Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 729-738 235 October knowledge management capabilities knowledge sharing organizational culture organizational performance trust 2016 The Author(s) 10.1016/j.sbspro.2016.11.074 internal-pdf://Mediating Role of Trust on the Effects of Knowledge Management Capabilities on.pdf http://dx.doi.org/10.1016/j.sbspro.2016.11.074 Knowledge Management Capabilities (KMC) have got two major components namely processes and infrastructure. Researchers relate the effect of KMC either to the processes or its infrastructure. But many KMC studies did not consider trust as an important influential variable. This study then seeks not only to identify and compare the effects of processes and infrastructures of KMC on organizational performance of Malaysian public listed companies, but also to bring in trust as a variable that mediates between these two groups of variables. Data from 176 usable questionnaires from senior managers of companies listed in the Malaysian Stock Market (Bursar Malaysia), were analysed using Analysis of Moment Structure (AMOS) software. The findings indicate that effects of the process capabilities component of the KMC are more dominant for organizational performance than its infrastructure capabilities. In addition, the effects on organizational performance are, the sharing, utilization and acquisition of knowledge (in that order) followed by organizational culture and structure, and finally technology infrastructure. Finally, the mediating role of trust was confirmed. Thus building organizational trust between employees and manager could enhance organizational performance. knowledge management.enl 0 Cahyaningsih, Elin Sensuse, Dana Indra Noprisson, Handrie Multi Methods for Knowledge Management Strategy Roadmap of Government Human Capital Management Procedia Computer Science Procedia Computer Science 496-503 124 OCAI gap analysis government human capital management knowledge management knowledge management strategy risk analysis 2017 Elsevier B.V. 0000000000 10.1016/j.procs.2017.12.182 internal-pdf://Multi Methods for Knowledge Management Strategy Roadmap of Government Human Capital.pdf https://doi.org/10.1016/j.procs.2017.12.182 Knowledge management strategy roadmap consists of several stages to implement knowledge management in three government organization who manage the government human capital management process. They are State Ministry for State Apparatus Reform (KEMENPAN & RB), National Civil Service Agencies (BKN) and National Institute of Public Administration (LAN). Generally this KM strategy roadmap covers three important aspects in the government human capital management there are people, process and technology. This research describes the development of the KM strategy using multi methods there are OCAI (Organizational Culture Assessment Instrument), gap analysis assessment and risk analysis assessment. Questionnaire and interviews are conducted to discover the data related to the KM strategy roadmap of government human capital management. Result of the KM strategy roadmap was validated using expert judgment. Research finding that the KM strategy roadmap for government human capital management was describes in three criteria and three phase. There are people (three phase), process (three phase), technology (two phase) and each of phase has their own strategic action plan. knowledge management.enl 0 Cahyaningsih, Elin Sensuse, Dana Indra Arymurthy, Aniati Murni Wibowo, Wahyu Catur NUSANTARA: A New Model of Knowledge Management in Government Human Capital Management Procedia Computer Science Procedia Computer Science 61-68 124 Knowledge management solution foundation government human capital government human capital management knowledge management knowledge management model 2017 Elsevier B.V. 0000000000 10.1016/j.procs.2017.12.130 internal-pdf://NUSANTARA A New Model of Knowledge Management in Government Human Capital Management. Procedia Computer.pdf https://doi.org/10.1016/j.procs.2017.12.130 Knowledge management is one of organizational strategy to improve the organizational competitive value. Align with presidential regulation No. 81 Year 2010 about bureaucratic reform and PERMENPAN&RB No. 20 year 2010 about bureaucratic reform roadmap declare that one bureaucratic reform objective are human capital development. This program is important to increase the public service. Three government ministries based on the UU No. 5 Year 2014 about Government Human Capital assigned to manage them. This research aims to develop the model of knowledge management for government human capital management. Research object implicate State Ministry for State Apparatus Reform (KEMENPAN & RB), National Civil Service Agencies (BKN) and National Institute of Public Administration (LAN). While the research stages are identify the strategic issue, develop the theoretical model, evaluate the theoretical model, identify the element model and knowledge and the last develop the model. Data analysis uses multiple methods in qualitative and quantitative technique. This model was developed using hybrid and synthesis method from the theoretical model of Indonesian knowledge management, knowledge management solution and foundation and the APO framework KMP. The model of government human capital knowledge management of Republic Indonesia (NUSANTARA) consist of eight component there are vision and mission, CSF, KM Mechanisms and Technologies, KMS, KM cycle, KM process, organizational core knowledge and outcome (government public services). knowledge management.enl 0 Dickel, Deise Graziele Moura, Gilnei Luiz de Organizational performance evaluation in intangible criteria: a model based on knowledge management and innovation management RAI Revista de Administração e Inovação RAI Revista de Administração e Inovação 211-220 13 3 competitive advantage innovation knowledge management kpis 2016 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo - FEA/USP 10.1016/j.rai.2016.06.005 internal-pdf://Organizational performance evaluation in intangible criteria a model based on knowledge management and innovation.pdf http://dx.doi.org/10.1016/j.rai.2016.06.005 Today innovation and knowledge management are determining factors for success and continuity of organizations. However, because they are considered intangibles, their measurement becomes a challenge. Therefore, this study aimed to develop a model to measure organizational performance with a focus on knowledge management and innovation management. To be able to do that, we used a quantitative research study, characterized as a multi-case study applied to three companies in the metal-mechanic sector in southern Brazil. The methodology uses the assumptions of well-known methods such as the Key Performance Indicators, the Swing Weighting and Simple Attribute Rating Technique. With the results, it could be seen that the proposed model can be an effective tool for assessing organizational performance and that, in its application, the surveyed organizations could already identify their main weaknesses and use the results reported to improve its management. knowledge management.enl 0 Ding, Weixu Choi, Eugene Aoyama, Atsushi Relational study of wise (phronetic) leadership, knowledge management capability, and innovation performance Asia Pacific Management Review Asia Pacific Management Review 310-317 24 4 Innovation performance Knowledge management capability Wise leadership 2019 Elsevier Ltd 10.1016/j.apmrv.2018.10.005 internal-pdf://Relational study of wise (phronetic) leadership, knowledge management capability, and innovation performance. Asia Pacific Management Review..pdf https://doi.org/10.1016/j.apmrv.2018.10.005 The word ‘Phronesis' is from Greek, which describes a kind of practical wisdom. As innovation is regarded as a panacea for organizational development, this research explores the practical wisdom to improve corporate innovation performance. Our research is based on Nonaka's explanation of wise (phronetic) leadership and uses empirical methods to verify the correlation of wise leadership and innovation performance. 144 valid samples have been applied for analyzing. The research results illustrate that wise leadership has positive effects on organizational innovation performance. Moreover, Knowledge management (KM) capability has been evidenced in this research having part mediating effect between wise leadership and innovation performance. This study also summarizes limitations and points out the direction for future research. knowledge management.enl 0 Ha, Shiaw-Tong Lo, May-Chiun Wang, Yin-Chai Relationship between Knowledge Management and Organizational Performance: A Test on SMEs in Malaysia Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 184-189 224 August 2015 2016 The Author(s) 10.1016/j.sbspro.2016.05.438 internal-pdf://Relationship between Knowledge Management and Organizational Performance A Test on SMEs in Malaysia. Procedia - Social and Behavioral.pdf http://dx.doi.org/10.1016/j.sbspro.2016.05.438 Generally, small and medium enterprises (SM Es) play a crucial role in supporting the nation's economy. Nevertheless, M alaysian SM Es have not developed their full potential. Therefore, it is essential for the entrepreneurs to search for and shift towards better strategies to become more successful. In the present turbulent environments, knowledge has been viewed as a major strategic competitive resource. Given the importance of knowledge, entrepreneurs are encouraged to develop their capabilities to manage knowledge which will move them to become more competitive and innovative. Extensive research is available in the knowledge management literature investigating the process of knowledge management as a composite construct; nonetheless little research has been done to examine the indep endent effects of the individual dimensions of knowledge management process. In particular, little empirical evidence has been found to determine the implementation of knowledge management practices in the context of developing countries and small business. This study aimed to fill the perceived gaps by investigating the relationship between knowledge management process capabilities and organizational performance in the context of M alaysian SM Es. Knowledge management process capabilities were conceptualized as four dimensional constructs: knowledge acquisition, knowledge conversion, knowledge application, and knowledge protection while organizational performance were divided into two dimensions namely, non-financial performance and financial performance. This paper anticipates that the four knowledge management process capabilities are important antecedents of organizational performance, which have in turn a positive relationship with both non-financial performance and financial performance of SM Es. The findings of this study will provide insights to entrepreneurs and help them to identify and develop effective strategies towards enhancing their overall performance. knowledge management.enl 0 Nisar, Tahir M. Prabhakar, Guru Strakova, Lubica Social media information benefits, knowledge management and smart organizations Journal of Business Research Journal of Business Research 264-272 94 May Communities of practice Discussion groups Information richness Knowledge management Social media 2019 Elsevier 10.1016/j.jbusres.2018.05.005 internal-pdf://Social media information benefits, knowledge management and smart organizations. Journal of Business.pdf https://doi.org/10.1016/j.jbusres.2018.05.005 Social technologies can provide a potent means for organizations to manage their information flows and thus induce changes in their knowledge management (KM) systems, which can then be linked to performance improvements. This paper examines the growth of social media within organizations, considering the impact this may have upon knowledge sharing in a particular type of KM system Community of Practice - (CoP) based discussion groups (KMDG). We focus on this KM tool because it provides employees with an opportunity to strategically reach out to different groups of people within their CoP, and engage in information exchange and communication. Using a content analysis method, we investigate two intermediate information mechanisms (information richness and informal communication) that social media KMDGs are theorized to generate, and quantify their effects on labor productivity and return on assets. Our findings provide evidence of KMDG positively affecting organizational performance through embedded information and social communication. knowledge management.enl 0 Martinsons, Maris G. Davison, Robert M. Huang, Qian Strategic knowledge management failures in small professional service firms in China International Journal of Information Management International Journal of Information Management 327-338 37 4 Culture Knowledge management Organizational change Strategic management 2017 Elsevier 10.1016/j.ijinfomgt.2017.04.003 internal-pdf://Strategic knowledge management failures in small professional service firms in China. International.pdf http://dx.doi.org/10.1016/j.ijinfomgt.2017.04.003 In this paper, we report and reflect on Knowledge Management (KM) projects conducted in two China-based, smaller–sized professional service firms. The authors acted as Action Researchers, assisting each firm extensively as it prepared for its implementation of an IT-based KMS. However, neither KMS implementation significantly improved knowledge transfer or work productivity. We analyze the project failures, noting the significance of specific strategic management deficiencies as well as inadequate employee involvement and incentives. The implications for the strategic management of knowledge and organizational change in China are considered. knowledge management.enl 0 Schniederjans, Dara G. Curado, C. Khalajhedayati, Mehrnaz Supply chain digitisation trends: An integration of knowledge management International Journal of Production Economics International Journal of Production Economics 0-1 November 2018 Digitisation Forecasting Knowledge management Supply chain 2019 Elsevier B.V. 10.1016/j.ijpe.2019.07.012 internal-pdf://Supply chain digitisation trends An integration of knowledge management.pdf https://doi.org/10.1016/j.ijpe.2019.07.012 The rapid digitisation of industry, or industry 4.0, is trending in supply chain management. While the amount of data made available through digitisation has enabled supply chain benefits, there still exist challenges regarding the rapid digitisation of the field. Therein lies opportunities for scholars to leverage the growing amount of data through knowledge management to cultivate valuable information for organisations. The purpose of this paper is to understand future inquiries for scholars to broaden their perspectives and leveraging knowledge management to enhance the supply chain digitisation research paradigm. This is done through both a large-scale literature review as well as a textual analysis and forecasting on industry- and field-applications, technologies and topics in digitisation. Utilizing textual data as well as google trends data from 2010 to 2018, comparisons are conducted on two measurements (prevalence and growth) to determine significant differences between the scholarly publications and practitioner (news and video) media to compare scholarly vs. practitioner activity in the aforementioned areas of supply chain digitisation. Applying the field of knowledge management to supply chain management through a knowledge management theoretical framework, this paper provides future research inquiries pertaining to how scholars can utilize the largely ignored areas of supply chain digitisation as well as the growing areas to explain how the human dimension of supply chain management can be further explored for the purposes of optimizing supply chain digital performance. knowledge management.enl 0 Kianto, Aino Shujahat, Muhammad Hussain, Saddam Nawaz, Faisal Ali, Murad The impact of knowledge management on knowledge worker productivity Baltic Journal of Management Baltic Journal of Management 178-197 14 2 Knowledge management Knowledge work Knowledge work productivity Knowledge worker Knowledge worker productivity Productivity 2019 10.1108/BJM-12-2017-0404 internal-pdf://The impact of knowledge management on knowledge worker productivity. Baltic Journal of.pdf Purpose: The productivity of knowledge workers is crucial not only for organizational innovation and competitiveness but also for sustainable development. In the context of knowledge-intensive firms, implementation of knowledge management is likely to increase knowledge worker productivity. Therefore, the purpose of this paper is to examine the influence of knowledge management on knowledge worker productivity. Design/methodology/approach: A research framework on the effects of knowledge management processes on knowledge worker productivity is established and empirically tested with data from 336 knowledge workers at five mobile network operator companies in Pakistan. Findings: The results indicate that knowledge creation and knowledge utilization impact knowledge worker productivity positively and statistically significantly. However, knowledge sharing does not have statistically significant impact on knowledge worker productivity. Demographic factors (gender, managerial position and formal education level) do not moderate the relationship between knowledge management and knowledge worker productivity statistically significantly. Research limitations/implications: The key limitations are the cross-sectional nature of the data and the geographic limitation to telecom companies in Pakistan. Practical implications: Irrespective of gender, education and managerial position, implementation of knowledge management can increase knowledge worker productivity. Therefore, knowledge management practices should be implemented to enhance the knowledge worker productivity via fostering the knowledge worker’s engagement in and propensity to knowledge management processes. Originality/value: This study is among the first to examine the likely influence of knowledge management on the productivity of knowledge workers conclusively while controlling for three individual demographic factors. This study also addresses the effectiveness of knowledge management in the little-explored cultural context of Pakistan. knowledge management.enl 0 Torabi, Fatemeh El-Den, Jamal The impact of Knowledge Management on Organizational Productivity: A Case Study on Koosar Bank of Iran Procedia Computer Science Procedia Computer Science 300-310 124 Explicit Knowledge Knowledge Culture Knowledge Management Productivity Tacit 2017 Elsevier B.V. 0000000000 10.1016/j.procs.2017.12.159 internal-pdf://The impact of Knowledge Management on Organizational Productivity A Case Study on Koosar Bank.pdf https://doi.org/10.1016/j.procs.2017.12.159 Knowledge is becoming a valuable asset for most organizations and the quest to manage this asset is gaining popularity among researchers and management. Organizational management's main objective is to ensure effective and efficient use of its diverse resources such as labor, capital, materials, energy and information in their quest to achieve competitiveness as well as to increase productivity that must be managed. In today's rapid technological change, companies are in constant struggle to maintain competitive advantage through market differentiation by providing superior products and services. The management in organizations is increasing their focus on employees' know-how, past experiences and expertise in their quest to excel in achieving their goal. In short, Knowledge has become an integral asset for most organizational functionalities. Knowledge management promises to create the proper structure and the necessary technological infrastructure in organizations and human-driven placement. This research investigates the role of "tacit" knowledge sharing on organizational productivity. Accordingly, a framework was developed and hypotheses were drawn and tested where results demonstrated interesting insights into the role of sharing on organizational productivity. The survey, which was conducted at Koosa Bank of Iran, demonstrated that the employees' intension to share and consequently the sharing of tacit knowledge has direct positive impacts on productivity. In addition, our analysis demonstrated that not only productivity would increase as a result of knowledge sharing, but also employees' innovative contributions increased as a result of exposure to others' knowledge, expertise, and experiences. knowledge management.enl 0 Muthuveloo, Rajendran Shanmugam, Narendran Teoh, Ai Ping The impact of tacit knowledge management on organizational performance: Evidence from Malaysia Asia Pacific Management Review Asia Pacific Management Review 192-201 22 4 Combination and internalization) Competitive edge Explicit knowledge Externalization Organizational performance SECI model (socialization Tacit knowledge management 2017 Elsevier Ltd 10.1016/j.apmrv.2017.07.010 internal-pdf://The impact of tacit knowledge management on organizational performance Evidence from Malaysia..pdf http://dx.doi.org/10.1016/j.apmrv.2017.07.010 This research paper intends to explore and determine if organizations have strategies for tacit knowledge management which is expected to influence their organizational performance both tangibly and intangibly. The tacit knowledge management is derived from the fundamental knowledge creation dimensions namely socialization, externalization, combination and internalization (SECI model). A quantitative empirical research via survey questionnaires was conducted to fulfil the purpose of this research. The feedback from the respondents were statistically analyzed for demographic profile of respondents, goodness of data measured, reliability of the instrument used and hypotheses testing in determining the correlation between organizational performance and tacit knowledge. The outcome of the statistical analysis showed that tacit knowledge management has significant influence on organizational performance. However, among the four dimensions namely socialization, internalization, externalization and combination, only socialization and internalization contribute towards the significant influences of tacit knowledge management on organization performance. This research findings confirm the importance of knowledge creation and management, especially those of tacit knowledge, to both academics and practitioners. This is particularly important for those from top management of any organization, who are seeking to prosper and enhance their organizational performance for a better business function operations and return on investment. knowledge management.enl 0 Oliva, Fábio Lotti Couto, Marcelo Henrique Gomes Santos, Ricardo Fernandes Bresciani, Stefano The integration between knowledge management and dynamic capabilities in agile organizations Management Decision Management Decision 1960-1979 57 8 Agile organization Dynamic capabilities Enterprise risk management Knowledge management Management by objectives Performance assessment 2019 10.1108/MD-06-2018-0670 internal-pdf://The integration between knowledge management and dynamic capabilities in agile organizations..pdf Purpose: The purpose of this paper is to describe and analyze how the integration between knowledge management and dynamic capabilities in contexts that demand organizational agility contributes to the management by objectives. Design/methodology/approach: To achieve the proposed objective, the present paper adopts the single case study in the startup Effecti. For data collection, semi-structured interviews were carried out, analyzed a posteriori through the technique of content analysis. From the loads of evidence observed, a model was presented that consists of different management theories and that guides the management by objectives process of a startup. Findings: The proposed model proves to be able to describe the modus operandi of a startup and enables it to develop the cycles of testing, measurement and seizure of knowledge, largely stimulated and inherent to the creation process of new businesses in dynamic and uncertain contexts. Practical implications: It is expected that the research results presented in details can illustrate concrete examples of application of the main concepts: agile organization, dynamic capabilities, knowledge management, performance assessment, enterprise risk management and management by objectives. Originality/value: The originality of this study is focused on the integration of conceptual triad and its application in the case study of a startup: agile organization, dynamic capabilities and knowledge management. knowledge management.enl 0 Santoro, Gabriele Vrontis, Demetris Thrassou, Alkis Dezi, Luca The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity Technological Forecasting and Social Change Technological Forecasting and Social Change 347-354 136 Innovation capacity Internet of Things Knowledge flows Knowledge management capacity Knowledge management system Open innovation 2018 Elsevier Inc. 10.1016/j.techfore.2017.02.034 internal-pdf://The Internet of Things Building a knowledge management system for open innovation and knowledge management capacity. Technological.pdf http://dx.doi.org/10.1016/j.techfore.2017.02.034 New disruptive technologies in the context of the Internet of Things (IoT), especially, are changing the manner in which knowledge is managed within organizations, calling for a new and inventive knowledge management system and an open approach, to foster knowledge flows. This pattern expectedly should also enhance the development of internal knowledge management capacity, which in turn is a prerequisite of firm's innovativeness. In this context, the main goal of this research is to investigate the relationship among knowledge management system, open innovation, knowledge management capacity and innovation capacity. To reach this goal, the research employs structural equation modelling on a sample of 298 Italian firms from different sectors. The findings indicate that knowledge management system facilitates the creation of open and collaborative ecosystems, and the exploitation of internal and external flows of knowledge, through the development of internal knowledge management capacity, which in turn increases innovation capacity. The research further draws on its findings to identify significant scholarly and managerial implications, and to prescribe future research directions. knowledge management.enl 0 Ode, Egena Ayavoo, Rajenthyran The mediating role of knowledge application in the relationship between knowledge management practices and firm innovation Journal of Innovation & Knowledge Journal of Innovation & Knowledge knowledge management 2019 Journal of Innovation & Knowledge 10.1016/j.jik.2019.08.002 internal-pdf://The mediating role of knowledge application in the relationship between knowledge management practices and firm.pdf https://doi.org/10.1016/j.jik.2019.08.002 This study empirically examines the relationship between knowledge management practices and firm innovation in the context of service firms in developing countries. The research also examines the mediating role of knowledge application in the relationship between knowledge management practices and firm innovation. From the literature review, this research develops a conceptual model that hypothesises a positive and significant relationship between knowledge generation, knowledge storage, knowledge diffusion, knowledge application and firm innovation. This research elicited responses using a questionnaire from a sample of 293 service firms in Nigeria. A drop-off-pick-up (DOPU) technique was used to obtain the data. The data was analysed using Structural Equation Modeling (SEM). The findings show that knowledge management practices contribute to firm innovation, both directly and indirectly. The results show that knowledge generation, storage and application have significant and positive effect on firm innovation. The findings also show that knowledge application mediates the relationship between knowledge generation, diffusion, storage and firm innovation. The findings imply that knowledge management practices contribute to innovation as a hierarchy, with the link through knowledge application having the greatest impact on firm innovation. knowledge management.enl 0 Öberg, Christina Alexander, Allen T. The openness of open innovation in ecosystems – Integrating innovation and management literature on knowledge linkages Journal of Innovation and Knowledge Journal of Innovation and Knowledge 211-218 4 4 Company-to-company Knowledge transfer Linkages Network Open innovation Relationship 2019 Journal of Innovation & Knowledge 10.1016/j.jik.2017.10.005 internal-pdf://The openness of open innovation in ecosystems – Integrating innovation and management literature on knowledge.pdf http://dx.doi.org/10.1016/j.jik.2017.10.005 Open innovation has rendered increased interest both in practice and research, and has expanded from dyadic transfers of ideas, to ecosystem levels. Knowledge is at the heart of open innovation, and this paper describes and discusses knowledge-transfer linkages for open innovation. It does so based on a literature review. The paper links together open innovation research with general management research to categorise and discuss linkages among parties in terms of their openness and how they relate to knowledge management. Conclusions indicate that openness needs to be considered in different dimensions that also links to different knowledge management outcomes. The paper's contribution consists of how it connects open innovation research to the general management literature, and how it builds a practical understanding of how linkages between firms can be categorised to aid firms to consider which mechanisms they may choose and why. knowledge management.enl 0 Mardani, Amirhosein Nikoosokhan, Saghi Moradi, Mahmoud Doustar, Mohammad The Relationship Between Knowledge Management and Innovation Performance Journal of High Technology Management Research Journal of High Technology Management Research 12-26 29 1 Innovation Performance Knowledge Creation Knowledge Integration Knowledge Management 2018 Elsevier 10.1016/j.hitech.2018.04.002 internal-pdf://The Relationship Between Knowledge Management and Innovation Performance. The Journal of.pdf https://doi.org/10.1016/j.hitech.2018.04.002 This study examines the quantitative relationship between knowledge management, innovation, and performance. We aim to shed some light on the consequences of Knowledge Management (KM) activities on firm's innovation and performance. Organizations are unaware of real implications of KM. According to the literature review, we develop a research model showing a positive relationship between knowledge management, and performance as well as its impact on innovation, which in turn contributes to the firm's performance. Using data from 120 firms that are members of the Iranian Power Syndicate, this model was tested empirically. Based on the Structural Equation Model (SEM) results by Partial Least Square (PLS) method, research hypotheses were supported. Results show that KM activities impact innovation and organizational performance directly, and indirectly through an increase in innovation capability. It is found that knowledge creation, knowledge integration, and knowledge application facilitate innovation and performance. Knowledge creation has more significant effects on innovation speed, innovation quality, and innovation quantity, whereas innovation quality, knowledge creation, and knowledge integration has more significant effects on performance. Findings presented in this paper may help academics and managers in designing KM programs to achieve higher innovation, effectiveness, efficiency, and profitability. knowledge management.enl 0 Ardito, Lorenzo Ferraris, Alberto Messeni Petruzzelli, Antonio Bresciani, Stefano Del Giudice, Manlio The role of universities in the knowledge management of smart city projects Technological Forecasting and Social Change Technological Forecasting and Social Change 312-321 142 May Innovation ecosystem Knowledge management Knowledge-based urban development Open innovation Smart city Universities 2019 Elsevier 10.1016/j.techfore.2018.07.030 internal-pdf://The role of universities in the knowledge management of smart city projects..pdf https://doi.org/10.1016/j.techfore.2018.07.030 The development of smart cities is becoming more and more based on knowledge management (KM) frameworks. This leads to new managerial challenges, which reflect the complexity of KM governance and processes issues of smart city projects as well as the need to manage knowledge that originates both within and beyond projects' boundaries. However, in-depth research on the development of smart cities from a managerial and KM perspective has remained scant. In detail, although universities are deemed to be responsible for the competitiveness and superiority of knowledge-based ecosystems, like smart city projects, the different roles they play in such projects when dealing with KM governance and processes issues are still understudied. Therefore, by conducting an exploratory case study of 20 smart city projects, this paper aims to scrutinize how universities manage the KM governance issue when internal knowledge is used, the KM governance issue when external knowledge is used, the KM processes issue when internal knowledge is used, and the KM processes issue when external knowledge is used. Results reveal that universities act as knowledge intermediaries, knowledge gatekeepers, knowledge providers, and knowledge evaluators. knowledge management.enl 0 Bashir, Makhmoor Farooq, Rayees The synergetic effect of knowledge management and business model innovation on firm competence: A systematic review International Journal of Innovation Science International Journal of Innovation Science 362-387 11 3 Business model innovation Firm competence Knowledge management 2019 10.1108/IJIS-10-2018-0103 internal-pdf://The synergetic effect of knowledge management and business model innovation on firm competence. International Journal of Innovation.pdf Purpose: The purpose of this paper is to provide a systematic review of the linkage between knowledge management, business model innovation and firm competence. The study attempts to summarize a few important and essential issues which future research should address. Design/methodology/approach: Researchers have conducted an extensive review of the literature covering 50 journals from various databases like Scopus, ProQuest and Emerald. A total of 88 articles from 1997 to 2018 on knowledge management and business model innovation were selected and analyzed. Findings: The study found that the integration of knowledge management and business model innovation leads to a sustainable competitive advantage. The relationship between knowledge management, business model innovation and firm competence seems to be fragmented because of various meaning and conceptualizations. The study endeavors to examine the relationship between the dimensions (knowledge acquisition, knowledge conversion, knowledge dissemination, knowledge application and knowledge reuse) of knowledge management and business model innovation (value proposition, assets and capabilities, revenue and cost architecture and actors in business networks). The study highlights that chief knowledge officers have a vital role to play in enhancing knowledge management orientation of a company so that knowledge regarding new ways of value creation and value capture is heard within an organization. Research limitations/implications: This study provides a distribution schema of knowledge management and business model innovation articles based on different search criteria by highlighting different future research avenues. The study is believed to serve as a basis and be a valuable tool for researchers to understand the current and future scenarios about knowledge management and business model innovation. Researchers also acknowledge the limitations of this study with regard to exclusive search criteria, which might affect its generalizability. Practical implications: The study argues that better knowledge sharing between departments could benefit value creation and therefore drive the organization toward business model innovation which would automatically boost firm competence. The study has made an attempt to highlight the role of Chief Knowledge Officer with regard to business model innovation. Therefore, the proposed model developed in this review will help the organization to better understand the role of knowledge management and business model innovation. Originality/value: This is one of the first systematic reviews of knowledge management and business model innovation which provides a detailed understanding of the past and future research on the two. knowledge management.enl 0 Dalmarco, Gustavo Maehler, Alisson Eduardo Trevisan, Marcelo Schiavini, Janaina Mortari The use of knowledge management practices by Brazilian startup companies RAI Revista de Administração e Inovação RAI Revista de Administração e Inovação 226-234 14 3 brazil knowledge management startup companies 2017 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo – FEA/USP 10.1016/j.rai.2017.05.005 internal-pdf://The use of knowledge management practices by Brazilian startup companies. RAI Revista.pdf http://dx.doi.org/10.1016/j.rai.2017.05.005 To be competitive in current knowledge economy, startup companies should effectively use available knowledge to implement their development strategies. Consequently, it is necessary to identify which knowledge management (KM) practices are used by startup companies. This paper aims to identify KM practices used to overcome critical factors of startups’ development in Brazil. It will be discussed the relation between the critical factors of startup development and the KM practices used. Interviews were conducted with startups established in business incubators in the southern region of Brazil. Results demonstrated that the main KM practices used to overcome critical factors of startup development – Opportunity Recognition, Entrepreneurial Commitment, Credibility and Sustainability – are related to company's internal knowledge. Internal knowledge is a company asset, which includes not only R&D activities but also its actions and routines. An important remark was that even though startups are not aware of KM practices, they have organized routines and standards aligned with current KM theories. knowledge management.enl 0 Singh, Sanjay Kumar Gupta, Shivam Busso, Donatella Kamboj, Shampy Top management knowledge value, knowledge sharing practices, open innovation and organizational performance Journal of Business Research Journal of Business Research 1-11 November 2018 Knowledge sharing practices Open innovation Organizational performance SMEs Top management knowledge value 2019 Elsevier 10.1016/j.jbusres.2019.04.040 internal-pdf://Top management knowledge value, knowledge sharing practices, open innovation and organizational performance. Journal of.pdf https://doi.org/10.1016/j.jbusres.2019.04.040 Open innovation as driver of organizational performance of small and medium-sized enterprises (SMEs) has received relatively little scholarly attention. Drawing upon the resource-based view and the knowledge-based view of firms, we examined antecedents and outcome of open innovation in SMEs. We collected multisource data from 404 SMEs and used structural equation modeling to test the hypotheses. Our study suggests that top management knowledge value and knowledge creating practices influence open innovation, which, in turn, influences organizational performance. Results of the study are discussed in the light of previous studies and suggest implications for theory and practice of open innovation. knowledge management.enl 0 Liu, Yi Chan, Christopher Zhao, Chenhui Liu, Chao Unpacking knowledge management practices in China: do institution, national and organizational culture matter? Journal of Knowledge Management Journal of Knowledge Management 619-643 23 4 China Institutional theory Knowledge management National cultures Organizational culture 2019 10.1108/JKM-07-2017-0260 internal-pdf://Unpacking knowledge management practices in China do institution, national and organizational culture matter Journal of Knowledge.pdf Purpose: This study aims to empirically examine knowledge management practices in China with the purpose to provide a holistic view regarding the current status of knowledge management at both national and organizational levels. Design/methodology/approach: Using a survey method, this study collected primary data from organizations across several regions in China. The data were analyzed to detect possible relationships among institutional force, organizational culture and knowledge management process in Chinese organizations. More specifically, to what extent are these relationships moderated by national culture? Findings: While knowledge management practices in China were partly influenced by institutional forces, most of the predicted connections between organizational culture and knowledge management were supported. In addition, the dynamic nature of national culture is predominant, that pervasively influencing knowledge management processes and thus contextualization determines how knowledge is being managed in China. Indeed, the ideologies of relationships and trust are key vehicles for knowledge management in the Chinese organizations. Practical implications: This study comprehensively reviews existing literature to form an integrative framework, which is under explored in a Chinese context. Such initiative helps scholars and practitioners to gain a full understanding of knowledge management, in general, in the Chinese business environment in particular. Originality/value: This paper provides a detailed and empirical insight into the knowledge management practices in Chinese organizations and suggests that knowledge management in a distinctive and yet diverse cultural context should be considered with caution. knowledge management.enl 0 Cerchione, Roberto Esposito, Emilio Using knowledge management systems: A taxonomy of SME strategies International Journal of Information Management International Journal of Information Management 1551-1562 37 1 Field analysis Fuzzy logic Knowledge management systems Practices Tools 2017 Elsevier Ltd 10.1016/j.ijinfomgt.2016.10.007 internal-pdf://Using knowledge management systems A taxonomy of SME strategies. International Journal of Information Management, 37(1),.pdf http://dx.doi.org/10.1016/j.ijinfomgt.2016.10.007 The paper aims to highlight the degree of diffusion and the intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) and to propose a taxonomy that synthesises the strategies of using KMSs on the part of SMEs. Starting from a literature review on KMSs used by SMEs and from a focus group with consultants/researchers operating in the field of information technology in SMEs, an empirical investigation was designed, developed and conducted through semi-structured interviews involving 61 selected SMEs operating in high tech industries. The paper highlights three main issues regarding the use of KMSs. Firstly, SMEs adopt and use more intensively traditional tools (KM-Tools) rather than new and more updated ones that are generally cheaper and easier to use. Secondly, SMEs adopt and make more intensive use of practices (KMPractices) that do not exclusively focus on the knowledge management process, but seek to adapt practices they already know to the requirements of knowledge management. Finally, the paper points out that there is a relationship of reciprocity between KM-Tools and KM-Practices: one reinforces the other and vice versa. The paper proposes a taxonomy bringing together SME strategies for using KMSs. Specifically, four strategies are identified: guidepost, explorer, exploiter, and latecomer. knowledge management.enl 0 Calvo, Nuria Rodeiro-Pazos, David Rodríguez-Gulías, María Jesús Fernández-López, Sara What knowledge management approach do entrepreneurial universities need? Information Systems Information Systems 21-29 85 Dynamic simulation Entrepreneurial university IT solutions Knowledge management Panel data Resource-based view 2019 Elsevier Ltd. 10.1016/j.is.2019.06.002 internal-pdf://What knowledge management approach do entrepreneurial universities need.pdf https://doi.org/10.1016/j.is.2019.06.002 This paper explores how universities’ entrepreneurial outcomes (patents, university spin-offs, research projects and R&D contracts) relate to the availability and use of information and telecommunications (IT) solutions for knowledge management (KM), looking at the period 2011–2014. We hypothesized that entrepreneurial universities may benefit from a good connection between knowledge infrastructure (IT solutions) and KM processes. We tested this hypothesis by estimating generalized least squares models and negative binomial regression models for a sample of 63 Spanish universities over the period 2011–2014. The results show that using a data grouping infrastructure improves several measures of entrepreneurial outcomes of universities. Unexpectedly, institutional tools for collaborative working and data warehouses significantly decrease the number of patents. From these results, we suggest that process-oriented approaches for KM may worsen the entrepreneurial outcomes of universities. The contribution of this analysis is twofold. First, it gives a better empirical understanding of the way in which IT solutions for KM affect universities’ entrepreneurial outcomes. Second, this analysis could guide a new design for IT solutions in order to improve these outcomes. knowledge management.enl 0 Li, Jia Liu, Minghui Liu, Xuan Why do employees resist knowledge management systems? An empirical study from the status quo bias and inertia perspectives Computers in Human Behavior Computers in Human Behavior 189-200 65 Inertia Knowledge management Knowledge management systems Status quo bias User resistance 2016 Elsevier Ltd 10.1016/j.chb.2016.08.028 internal-pdf://Why do employees resist knowledge management systems An empirical study from the http://dx.doi.org/10.1016/j.chb.2016.08.028 Resistance to KMS (Knowledge Management Systems) is one of the major reasons frequently cited for the failure of knowledge management initiatives. Although prior studies have employed various theoretical perspectives to explain user resistance behavior, the research on the resistance to KMS has been lacking. Furthermore, extant studies on the resistance to information systems in an organization focus mainly on the mandatory use context. Considering that the adoption of or resistance to KMS is basically an individual decision and should be based on the employee's previous personal knowledge management practice, this research employs the status quo bias perspective to investigate the KMS resistance phenomenon. A survey was conducted in a large petrochemical enterprise in China at the initiative stage of a knowledge management project. The results indicate that loss aversion, transition costs and social norms have positive effects on KMS resistance intention. Meanwhile, inertia positively moderates the impact of status quo bias (i.e., loss aversion, transition costs and social norms) on KMS resistance intention. knowledge management.enl 0 Hu, Yi Fen Hou, Jiang Liang Chien, Chen Fu A UNISON framework for knowledge management of university–industry collaboration and an illustration Computers and Industrial Engineering Computers and Industrial Engineering 31-43 129 December 2018 Higher education Knowledge management Operational excellence University–industry collaboration 2019 Elsevier 10.1016/j.cie.2018.12.072 internal-pdf://A framework for knowledge management of university–industry collaboration and an illustration. Computers & Industrial.pdf https://doi.org/10.1016/j.cie.2018.12.072 Knowledge is a core competency for maintaining competitive advantages of organizations. While universities conduct research and create knowledge, few studies have been conducted to address the applications of knowledge management (KM) to higher education in light of the increasing requirement for universities to play additional roles in the modern society. This study aims to develop a UNISON framework for managing knowledge for university–industry collaboration (UIC) with a plan-do-check-act (PDCA) improvement circle. An empirical study was conducted in Taiwan for improving employee productivity, optimizing resource use, motivating employees, and realizing continuous improvement. The results have shown practical viability of the proposed KM models to improve the performance of UIC as well as strengthen the efficiency and operational excellence for the university serving various social responsibilities. Indeed, the case study university, National Tsing Hua University, becomes the first national university being awarded for the National Quality Award in Taiwan. This study concludes with the contributions and discussions of future research directions. knowledge management.enl 0 Shakerian, Hamed Dehnavi, Hasan Dehghan Shateri, Fatemeh A Framework for the Implementation of Knowledge Management in Supply Chain Management Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 176-183 230 May knowledge management supply chain management value chain 2016 The Author(s) 10.1016/j.sbspro.2016.09.022 internal-pdf://A Framework for the Implementation of Knowledge Management in Supply Chain Management. Procedia - Social and.pdf http://dx.doi.org/10.1016/j.sbspro.2016.09.022 Knowledge management (KM) is one of the most important competitive resources in each organization so that many believe that companies who can get knowledge and applies it faster, they will be more successful in competitive market. On the other hand, the importance of competition between companies has been lost and the competition between supply chains to produce maximum values for customer has been emphasized. Supply chain management is assumed as operational strategic situation in service and product industries. Over the last 10 years the companies has implemented strongly supply chain management strategies in their organization. Knowledge management is major capability of supply chain management and vital element of intensive information and multi-cultural organizational environment. Understanding the importance of knowledge management in the supply chain is an attempt to provide a conceptual framework for the knowledge management in managing supply so a case study was conducted by French companies. This research was conducted based on questionnaire containing multiple- choice 66 items. Of among, these are a few questions about knowledge management, knowledge matrix Nonaka and knowledge management practices. Finally, a summary of findings and results of knowledge management of the supply chain was provided. knowledge management.enl 0 v. Alberti-Alhtaybat, Larissa Al-Htaybat, Khaldoon Hutaibat, Khalid A knowledge management and sharing business model for dealing with disruption: The case of Aramex Journal of Business Research Journal of Business Research 400-407 94 August Agile Aramex Asset-Light Business Model Disruptive Technologies Knowledge sharing and management 2019 Elsevier 10.1016/j.jbusres.2017.11.037 internal-pdf://A knowledge management and sharing business model for dealing with disruption The case of.pdf http://dx.doi.org/10.1016/j.jbusres.2017.11.037 The current study investigates the global logistics player Aramex and how it deals with disruptive technologies. In particular, it focuses on the unique business model that the case organisation has adopted and that allows for disruption to be managed through collaborative knowledge management. The study is qualitative and uses video, document/text and interview material for the case organisation. Data was analysed in two coding stages to derive at the categories/themes that have the most explanatory power. Aramex, a global logistics providers originating from the Middle East, is utilised to illustrate their business concept that determines and permeates their organisational culture. Disruptive technological innovations, such as Big Data Analytics, new hardware, smart apps that can connect individuals to the corporation in different contexts, feature strongly, to manage their collective knowledge of innovation and value creation. Disruption is embedded in their business model and an important part of their business operations. knowledge management.enl 0 Barão, Alexandre de Vasconcelos, José Braga Rocha, Álvaro Pereira, Ruben A knowledge management approach to capture organizational learning networks International Journal of Information Management International Journal of Information Management 735-740 37 6 Intellectual capital Knowledge management Ontology design Organizational knowledge Social network analysis 2017 Elsevier 10.1016/j.ijinfomgt.2017.07.013 internal-pdf://A knowledge management approach to capture organizational learning networks. International Journal of Information.pdf http://dx.doi.org/10.1016/j.ijinfomgt.2017.07.013 Effective knowledge management practices in organizations are focused on knowledge creation and knowledge transfer activities. Thus, intelligence and competencies matters at the organizational workplace. For most knowledge intensive organizations is fundamental the continuous availability and development of domain expertise. This paper describes an ongoing research project to develop an organizational knowledge architecture that is being specified and developed to support collaboration tasks as well as design and model predictive data analysis and insights for organizational development. The primary goal of this research is to create a suitable architecture for use, initially, in intranet (corporate portal) collaborative procedures, but also scalable for later use in more generic forms of ontology-driven knowledge management systems. The designed architecture and functionalities aim to create coherent web data layers for intranet learning and predictive analysis, defining the vocabulary and semantics for knowledge sharing and reuse projects. Regarding intellectual capital definition, this research argues that effective knowledge management are based on the dynamic nature of the organizational knowledge, and predictive data analysis and insights identification can transform and add value to an organization. This paper presents a knowledge management and engineering perspective (ontology based) for the application of predictive analysis and insights at the organizational (corporate) workplace towards the development of the organizational learning network. knowledge management.enl 0 Zouari, Mouna Ben Chouikha Dakhli, Salem Ben Dhaou A multi-faceted analysis of knowledge management systems Procedia Computer Science Procedia Computer Science 646-654 138 Facet Knowledge Knowledge management process Knowledge management system Strategy Structuration theory Technology 2018 Elsevier B.V. 10.1016/j.procs.2018.10.086 internal-pdf://A Multi-Faceted Analysis of Knowledge Management Systems. Procedia.pdf https://doi.org/10.1016/j.procs.2018.10.086 As stressed by many academics and practitioners, knowledge is the key source for competitive advantage in modern organizations. These authors have come to realize that knowledge management is the key to organizational performance and survival in continuously changing economic, technological, political, and social environment. To be effective, deployment of knowledge management within organizations requires support materialized by knowledge management systems. Nevertheless, despite the richness of the literature on knowledge management systems, the definitions proposed for this concept are largely technology-oriented. This restrictive view which considers knowledge management systems as software tools, resulted in the failure of knowledge management in many organizations. We think that knowledge management systems have four important facets - a technological facet, a human resources facet, a process facet, and a context facet - which determine the drivers of their effectiveness. In this paper, we propose a conceptual model - based on the structuration theory - which demonstrates that the importance and the characteristics of the four facets of knowledge management systems depend on the knowledge management strategy, the knowledge management activities, and the external environment. knowledge management.enl 0 Appasani, Krishnarao Surani, Azim Epigenomics: From chromatin biology to therapeutics Epigenomics: From Chromatin Biology to Therapeutics Epigenomics: From Chromatin Biology to Therapeutics 1-542 framework knowledge management systems thinking 2012 9780511777271 10.1017/CBO9780511777271 internal-pdf://A systems thinking framework for knowledge management. Decision Support Systems, 31(1), 5–16..pdf Understanding mechanisms of gene regulation that are independent of the DNA sequence itself — epigenetics — has the potential to overthrow long-held views on central topics in biology, such as the biology of disease or the evolution of species. High throughput technologies reveal epigenetic mechanisms at a genome-wide level, giving rise to epigenomics as a new discipline with a distinct set of research questions and methods. Leading experts from academia, the biotechnology and pharmaceutical industries explain the role of epigenomics in a wide range of contexts, covering basic chromatin biology, imprinting at a genome-wide level, and epigenomics in disease biology and epidemiology. Details on assays and sequencing technology serve as an up-to-date overview of the available technological tool kit. A reliable guide for newcomers to the field as well as experienced scientists, this is a unique resource for anyone interested in applying the power of twenty-first-century genomics to epigenetic studies. knowledge management.enl 0 Albassam, Bassam A. Building an effective knowledge management system in Saudi Arabia using the principles of good governance Resources Policy Resources Policy 101531 64 October Economic complexity Good governance Knowledge management system Public sector effectiveness Saudi Arabia 2019 Elsevier Ltd 10.1016/j.resourpol.2019.101531 internal-pdf://Albassam, B. A. (2019). Building an effective knowledge management system in Saudi Arabia using the principles of good governance..pdf https://doi.org/10.1016/j.resourpol.2019.101531 In seeking to achieve economic diversification, Saudi Arabia faces challenges in transitioning from a rentier economy to a knowledge-based economy. In order to achieve this, a number of strategic plans have been adopted by the government to establish a sound knowledge management system that will benefit from foreign investments and the outcome of research and development activities in the country. This paper discusses the issues that hinder the country from reaching the level of economic diversification targeted by previous plans. It then presents the results of quantitative and qualitative analyses to identify the dimensions of governance that can help Saudi Arabia to build an effective knowledge management system as a means to achieve sustainable development. The study's findings highlight the importance of enhancing public sector productivity, fighting corruption, and enabling rule-of-law systems as key factors in creating a quality knowledge management system in Saudi Arabia. knowledge management.enl 0 Lopes, Cátia Milena Scavarda, Annibal Hofmeister, Luiz Fernando Thomé, Antônio Márcio Tavares Vaccaro, Guilherme Luís Roehe An analysis of the interplay between organizational sustainability, knowledge management, and open innovation Journal of Cleaner Production Journal of Cleaner Production 476-488 142 Knowledge management Open innovation Organizational sustainability Sustainable innovations 2017 10.1016/j.jclepro.2016.10.083 internal-pdf://An analysis of the interplay between organizational sustainability, knowledge management, and open innovation. Journal of Cleaner Production,.pdf Organizational sustainability increasingly focuses on how to manage new knowledge of ideas and practices that can expand business. Open innovation plays a key role towards effective strategic sustainable management. Through open innovation, companies can leverage knowledge management to an asset that promotes sustainable innovations that influence back organizational sustainability. This paper explores the case of a Brazilian family-owned company of rubber products, operating in the sectors of health, education, and coatings, which based on organizational sustainability uses knowledge to develop open innovation aiming to promote sustainable innovations. The methodology is an exploratory single case study research based on informal observation, semi structured interviews with key informants, and focus group discussions. The case study's results explore in depth the company's experience in adopting the strategic organizational sustainability using knowledge management and open innovation to promote sustainable innovations in accordance with the model of the Organization for Economic Co-operation and Development for eco-innovation, acting as a driver for significant changes in the organization's culture in organizational sustainability. knowledge management.enl 0 Shah, Mahmood Maitlo, Abdullah Jones, Paul Yusuf, Yahaya An investigation into agile learning processes and knowledge sharing practices to prevent identity theft in the online retail organisations Journal of Knowledge Management Journal of Knowledge Management 2019 10.1108/jkm-06-2018-0370 internal-pdf://An investigation into agile learning processes and knowledge sharing practices to prevent identity theft in the online retail organisations. Journal of.pdf Purpose Lack of individual awareness of knowledge sharing practices to prevent identity theft is a significant issue for online retail organisations (OROs). Agile learning processes and sharing of knowledge is essential, but the lack of relevant training inhibits these processes within the online industry. This study aims to identify the inhibiting factors in agile learning and knowledge sharing process with recommendations for best practice for organisations and staff to effectively share knowledge on identity theft prevention.Design/methodology/approach Three qualitative case studies were undertaken in OROs in the UK. Data were collected using semi-structured interviews, internal documents and related external material. The data were analysed using a thematic analysis method.Findings The findings identified that individual staff members within OROs from the information security and fraud prevention departments often share their knowledge as a community. However, there is no formal knowledge sharing process or any related training facilitating this exchange. There is a need for agile learning environment in OROs of the UK.Originality/value The study offers both theoretical and practical contributions to the extant literature of agile learning of knowledge sharing to prevent identity theft in OROs. Existing learning opportunities are not being used to enhance the knowledge of individuals, and OROs need to increase the skills and trust of their staff to share knowledge efficiently. This study identifies the systemic weaknesses inherent in the process of knowledge sharing and existing training provision within OROs. It provides ORO managers with practical guidelines in facilitating trust between individuals and developing appropriate training systems to educate staff on sharing organisational knowledge. This study contributes by extending the knowledge sharing framework proposed by Chong et al. (2011) for enhanced individual knowledge sharing processes to prevent identity theft within OROs. It also identifies OROs’ weaknesses in knowledge sharing learning processes for theft prevention and offers prevention guidelines and recommendations for developing effective agile learning environments. knowledge management.enl 0 Torabi, Mir Hamid Reza Kyani, Abdulkarim Falakinia, Hussein An Investigation of the Impact of Knowledge Management on Human Resource Performance in Management of Keshavarzi Bank Branches in Tehran Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences 471-481 230 May 2016 The Author(s) 10.1016/j.sbspro.2016.09.059 internal-pdf://An Investigation of the Impact of Knowledge Management on Human Resource Performance in Management of Keshavarzi Bank Branches in Tehran..pdf http://dx.doi.org/10.1016/j.sbspro.2016.09.059 This article attempts at several foci. Its main objective is to explore the impact of knowledge management (KM) on human resource (HR) performance in management of Keshavarzi bank branches in Tehran. It also considers prioritization of various elements of HR performance and proposes suggestions for improvement of performance through utilization of KM components. For purposes of this study, a questionnaire, including 21 questions, was implemented. First, reliability analysis was conducted to identify and eliminate irrelevant variables. The researchers also used Kolmogroph Esmirnov test to consider the normality of variables’ distribution. Friedman rank order test was also performed on employee performance components. Finally, to analyze the impact of KM on employee performance and its components, one-sample t-tests were performed. In light of the results, KM significantly influenced HR performance as well as all performance components, except for environment. Directions for further research are also proposed. knowledge management.enl 0 Siregar, Junita Juwita Wardaya Puspokusumo, R. A.Aryanti Rahayu, Anita Analysis of Affecting Factors Technology Acceptance Model in the Application of Knowledge Management for Small Medium Enterprises in Industry Creative Procedia Computer Science Procedia Computer Science 500-508 116 Knowledge Management SEM TAM Web 2017 Elsevier B.V. 9781510849914 10.1016/j.procs.2017.10.075 internal-pdf://Analysis of Affecting Factors Technology Acceptance Model in The Application Of Knowledge Management for Small Medium.pdf https://doi.org/10.1016/j.procs.2017.10.075 This paper explains the factors of affecting the technology acceptance model (TAM) in the application of Knowledge Management to small medium enterprises in creative economy. The objective of this research is to analyze the correlation among the perceived ease of use(PEOU) variable, voluntaries use(VU) variable, perceived entertainment value (PEV) variable, perceived usefulness (PU) variable and factor of Web usage attitude (WU) which is a factor influencing the technology acceptance model of knowledge management in small and medium enterprises. The method of research is explanatory research which aims to analyze the relationship between one variable stage above. The Data collection techniques used in this study is a questionnaire using semantic differential scale and explained the research design, data retrieval, data processing and data analysis. Data analysis used in analyzing factors of technological acceptance model (TAM) in the application of Knowledge Management in small medium enterprises in creative economy is descriptive statistics to consider a frequency distribution the size and spread of data on characteristics of the sample (respondents) and indicator variable endogenous and provide explanation of its mean value, standard deviations, variant, maximum, range, skewness and kurtosis. Statistical analysis inferential using structural equation model (SEM). The result of this paper is the technology acceptance model of knowledge management small medium enterprises influenced by the ease of use (PEOU) which will cause the advantage in using (PU) because of advantage in using the user will be willing (have willingness) in using (VU), so that have an attitude of the use of Web Knowledge Management (WU) knowledge management.enl 0 Arpaci, Ibrahim Antecedents and consequences of cloud computing adoption in education to achieve knowledge management Computers in Human Behavior Computers in Human Behavior 382-390 70 Cloud computing Knowledge management Media in education 2017 Elsevier B.V. 10.1016/j.chb.2017.01.024 internal-pdf://Antecedents and consequences of cloud computing adoption in education to achieve knowledge management. Computers in.pdf The effective management of knowledge is critical to achieve high academic performance, effectiveness, and efficiency. Adoption of cloud computing in education has the potential to enhance the management of knowledge. This study aims to investigate the antecedents and consequences of cloud computing adoption in education to achieve knowledge management. Thereby, this study implemented the cloud computing in an authentic learning environment to support knowledge management practices and provided participants with training and education. Pre-tests and post-tests were administered on the first and last week of the 14-week intervention. This study examined the causal relationship between the expectations for knowledge management practices and the perceived usefulness of cloud computing services. Further, the causal relationships among innovativeness, training and education, and perceived ease of use were examined in the study. Survey data collected from 221 undergraduate students were analyzed by using structural equation modeling to validate the research model. The results indicate that the perceived usefulness is significantly associated with the expectations for knowledge creation and discovery, storage, and sharing. Amongst others, the expectations for knowledge storage and sharing have a stronger relationship with the perceived usefulness. Further, innovativeness and training & education are significantly associated with the ease of use perceptions. The findings suggested that educational institutions may promote adoption of cloud computing in education by increasing the awareness of knowledge management practices.