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knowledge management.enl
0
Yosua, Albert
Tjakraatmadja, Jann Hidajat
Assessment and Planning of Knowledge Management at PT Dirgantara Indonesia (Persero)
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
109-124
169
August 2014
2015
Elsevier B.V.
10.1016/j.sbspro.2015.01.291
internal-pdf://Assessment and Planning of Knowledge Management at PT Dirgantara
Indonesia (Persero). Procedia - Social and.pdf
http://dx.doi.org/10.1016/j.sbspro.2015.01.291
Abstract PT Dirgantara Indonesia (Persero) (PTDI) has corporate strategy in 2012 upwards to develop
new N-219 aircraft. This strategy requires employees to have knowledge to work in accordance with
their competences in developing aircraft especially in Direktorat Teknologi dan Pengembangan
(Dittekbang) of PTDI, the unit analysis of this study. Currently, no systematic process to maintain
employees’ knowledge and there will be knowledge loss from going to retire senior employees who
have the valuable knowledge because of their experiences. PTDI management need to create
Knowledge Management (KM) plan that could be brought effectively into Dittekbang. Questionnaire
from Asian Productivity Organization (APO) KM Framework is adopted for this quantitative study.
This is to assess current condition of KM and to develop KM plan to improve condition based on the
assessment result. The findings, employees don’t feel to be valued if they share their knowledge,
management does not give rewards and incentives for knowledge sharing, and critical knowledge from
leaving employees is not retained. Based on this, KM plan should prioritize to get top management
commitment to support KM initiatives, to develop trust in knowledge sharing, and to capture
knowledge of leaving employees to avoid loss of company's intellectual capital. Three knowledge
sharing techniques emerged: mentoring, subject matter expert interview, and communities of practice.
These tactics are assumed to have effective effect in knowledge transfer based on knowledge types,
employees’ expertise level, and the expected condition to achieve. These options are proposed to be
implemented in combination with each other.
knowledge management.enl
0
Yee, Yann Mey
Tan, Cheng Ling
Thurasamy, Ramayah
Back to basics: building a knowledge management system
Strategic Direction
Strategic Direction
1-3
35
2
Data analytic
Knowledge economy
Knowledge management system
Knowledge process
Motivation
2019
0720180163
10.1108/SD-07-2018-0163
internal-pdf://Back to basics building a knowledge management system. Strategic
Direction..pdf
Purpose: This paper aims to discuss the necessity of building a knowledge management system in
today’s knowledge economy by focusing on human capital management, choice of tools, and how
knowledge processes affect an organization’s strategic capabilities. Design/methodology/approach:
Analyzing several theoretical models in the area of knowledge management and explaining how
motivation and choice of tools can improve utilization of knowledge management system. Findings:
Building a knowledge management system is recommended for transitioning into data analytics to
capture business trends in the knowledge economy. Motivation and choice of tools are important to
determine the utilization of a knowledge management system. Practical implications: This paper
presents practical issues and provides insights into building and using a knowledge management
system in today’s organizations. Originality/value: This paper justifies the need of knowledge
management system and presents the issues and solutions to integrate knowledge management system
into an organization.
knowledge management.enl
0
Gou, Juanqiong
Li, Nan
Lyu, Tete
Lyu, Xiyan
Zhang, Zuopeng
Barriers of knowledge transfer and mitigating strategies in collaborative management system
implementations
VINE Journal of Information and Knowledge Management Systems
VINE Journal of Information and Knowledge Management Systems
2-20
49
1
Barriers
Collaborative management system
Knowledge transfer
Strategies
System implementation
2019
10.1108/VJIKMS-09-2018-0072
internal-pdf://Barriers of knowledge transfer and mitigating strategies in collaborative
management system implementations. VINE Journal of Information and.pdf
Purpose: As the dynamics of the external environment of the enterprise continue to increase, the
support of information systems for organizational agility becomes increasingly important.
Collaborative Management System (CMS) is a new type of information system that can cope with the
dynamic changes of the organization. Effective knowledge transfer is the core of the system
implementation. The purpose of this study is to explore the knowledge transfer barriers faced by CMS
in its implementation process. Design/methodology/approach: Through field interviews with a
representative CMS provider, this paper summarizes the barriers of knowledge transfer during CMS
implementation into three aspects. Findings: Based on the innovative measures taken by the company
and relevant literature, the corresponding mitigating strategies are proposed. Originality/value: The
findings enrich the implementation methodology of agile information systems by exploring the
knowledge transfer problem from a novel context. The study also provides a reference for practical
implementation to overcome the dilemma of knowledge transfer.
knowledge management.enl
0
Oliva, Fábio Lotti
Kotabe, Masaaki
Barriers, practices, methods and knowledge management tools in startups
Journal of Knowledge Management
Journal of Knowledge Management
Coworking spaces
Dynamic capabilities
Knowledge management
Startups
2019
10.1108/JKM-06-2018-0361
internal-pdf://Barriers, practices, methods and knowledge management tools in startups.
Journal of Knowledge.pdf
Purpose: The purpose of this paper is to present the main barriers, practices, methods and knowledge
management tools in startups that are characterized as agile organizations with dynamic capabilities to
meet the demands of a business environment of high volatility, uncertainties, complexity and
ambiguity. Design/methodology/approach: The conceptual basis of the research focused on the triad:
agile organization, dynamic capabilities and knowledge management. Field research began by
interviewing experts to identify the barriers, practices, methods and knowledge management tools in
startups. Based on the theoretical review, on the desk research and on the result of interviews with
experts, a quantitative research was carried out with the leading startups coworking of São Paulo city.
The obtained data made it possible to develop descriptive analyses and run linear regressions and
cluster analysis for exploratory research. Findings: Startups with higher maturity in innovation level,
solution development level, and scalability development level, present a higher degree of utilization of
the practices, methods and tools dedicated to knowledge management. Practical implications: It is
expected that results of the research presented in detail will be able to illustrate concrete examples of
practices, methods, and knowledge management tools for large established companies seeking the
organizational agility of startups. Originality/value: This study contributes to the identification of
barriers, practices, methods and tools of management of knowledge in startups, through the conceptual
triad: agile organization, dynamic capabilities and knowledge management.
knowledge management.enl
0
Koç, Tuğba
Kurt, Kadir
Akbıyık, Adem
A Brief Summary of Knowledge Management Domain: 10-Year History of the Journal of
Knowledge Management
Procedia Computer Science
Procedia Computer Science
891-898
158
Knowledge management
Wordstat
keyword analysis
quantitative analysis
2019
Elsevier B.V.
10.1016/j.procs.2019.09.128
internal-pdf://Brief Summary of Knowledge Management Domain 10-Year History of the
Journal of Knowledge Management..pdf
https://doi.org/10.1016/j.procs.2019.09.128
Understanding the knowledge and managing its assets effectively offer various advantages for
organizations which lift them to the horizon of success. Since knowledge management (KM) is still
regarded as an “embryonic”, it is vital to find out KM patterns which would be helpful for both
practitioners and academics. This descriptive study aims to offer a general review of KM literature. To
do so, 637 articles published in Journal of Knowledge Management (JKM) have been analyzed based
on their keywords, titles, number of citations and pages. The data obtained from Web of Science has
been analyzed by Wordstat, “a” text mining software, in order to uncover the main knowledge
management themes. Our results have showed that KM should be evaluated as a scientific field rather
than a management fad. As also suggested in the literature, we have found a significant contribution of
KM to the industry, since the “case study” appears as one of the most frequently repeated one among
3144 keywords. We have also found an unexpected result that appears significant negative correlation
between the number of publications’ pages, and citations. The research is expected to provide insights
academics and practitioners interested in KM field.
knowledge management.enl
0
Cepeda-Carrion, Ignacio
Martelo-Landroguez, Silvia
Leal-Rodríguez, Antonio L.
Leal-Millán, Antonio
Critical processes of knowledge management: An approach toward the creation of customer value
European Research on Management and Business Economics
European Research on Management and Business Economics
1-7
23
1
Customer value
Dynamic capability
Knowledge management
Knowledge management processes
Microfoundations of dynamic capabilities
2017
AEDEM
10.1016/j.iedeen.2016.03.001
internal-pdf://Critical processes of knowledge management An approach toward the creation
of customer value. European.pdf
http://dx.doi.org/10.1016/j.iedeen.2016.03.001
The aim of this article is to contribute to the literature by identifying and analyzing possible
combinations between critical knowledge management processes (absorptive capacity, knowledge
transfer and knowledge application), which will result in the creation of superior customer value. The
main research question this work addresses is: given that customers are demanding each day a greater
value, how can organizations create more value to customers from their knowledge management
processes and the combination of them? We propose that the combination of the three knowledge
management processes builds a dynamic or higher-order capability that results in the creation of
superior value for customers.
knowledge management.enl
0
Mehdibeigi, Najme
Dehghani, Masoud
Yaghoubi, Nour mohammad
Customer Knowledge Management and Organization's Effectiveness: Explaining the Mediator
Role of Organizational Agility
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
94-103
230
May
2016
The Author(s)
0000000000
10.1016/j.sbspro.2016.09.012
internal-pdf://Customer Knowledge Management and Organization’s Effectiveness
Explaining the Mediator Role of Organizational Agility. Procedia - Social and Behavioral.pdf
http://dx.doi.org/10.1016/j.sbspro.2016.09.012
Abstract This research aims to study the effect of customer knowledge management on organizational
agility and effectiveness. In terms of purpose, this is an “applied” research and Due to the nature of the
research, the data-collection method is “descriptive survey”. The statistical population of this research
includes 130 employees of private banks in Sirjan. The sample size was estimated 97 people by using
Krejcie & Morgan Table (1970) and cluster sampling method was used. Data collection tool is
closed questionnaire with Likert's five-option spectrum. Therefore, 105 questionnaires were distributed
and collected and 97 valid questionnaires were analyzed. Content validity was used to determine the
validity, Cronbach's alpha was used to determine the reliability, and the coefficients for components
were more than 0.7. To test hypotheses structural equation modeling using SmartPLS 3 software was
used to test hypotheses. The results showed that customer knowledge management impact on
organizational agility and organizational effectiveness and customer knowledge management through
organizational agility has significant positive impact on organizational effectiveness. Finally, some
practical suggestions, future research suggestions and research limitations are presented.
knowledge management.enl
0
Klapalová, Alena
Customer product returns – feedback and knowledge management
Measuring Business Excellence
Measuring Business Excellence
149-164
23
2
Case study
Feedback
Knowledge management
Product returns
Soft systems methodology
2019
10.1108/MBE-11-2018-0099
internal-pdf://Customer product returns – feedback and knowledge management. Measuring
Business.pdf
Purpose: The purpose of this paper is to provide a multidimensional understanding of the management
of feedback from customer product returns and the management practices that lead to the occurrence of
product returns in the context of knowledge management. The characteristics of product returns
indicate that to manage them requires specific knowledge management, as the nature of their
management is rather complex. Design/methodology/approach: Understanding of feedback concept for
the purpose of product returns avoidance management and its linkages with knowledge management
through the theoretical review was performed first. Second, soft systems methodology (SSM) to
analyze the very complex situation, as the product returns present, provided the conceptual framework
for empirical research. The principles and best practices of SSM were followed and an analysis of
documents together with the theoretical knowledge of feedback, product returns and knowledge
management served as the basis for the action research. Findings: The research highlighted the
importance of knowledge management (even in a rather simple form) for the solution of the
problematic situation and underlined the necessary interconnections between different areas of
business processes management and the need to manage knowledge. It also showed that product
returns act as important feedback for the whole organization. Originality/value: This paper is the first
attempt to apply current knowledge of the feedback construct into the knowledge and product returns
management. It is also the first attempt to apply SSM to product returns management.
knowledge management.enl
0
Farooq, Rayees
Developing a conceptual framework of knowledge management
International Journal of Innovation Science
International Journal of Innovation Science
139-160
11
1
Knowledge management
Knowledge reuse
Knowledge sharing
Learning orientation
Organizational memory
Social capital
Value creation
2019
10.1108/IJIS-07-2018-0068
internal-pdf://Developing a conceptual framework of knowledge management. International
Journal of Innovation Science..pdf
Purpose: Knowledge management is a function of learning orientation, knowledge sharing,
organizational memory and knowledge reuse. This paper aims to endeavor to explore a link between
knowledge management and value creation which seem to be fragmented in the literature due to
various conceptualizations and meanings. The study hypothesized a moderating role of social capital
on the relationship between knowledge management and value creation.
Design/methodology/approach: The study was approached from the theoretical perspective. Study
thoroughly reviews and analyzes the literature by developing a link between knowledge management
and value creation. The studies were explored from selected databases including “Google scholar”,
“Emerald” and “ProQuest” using the keyword search, namely, “Knowledge Sharing”, “Learning
Orientation”, “Organizational Memory”, “Knowledge Re-use”, “Knowledge Management”,
“Knowledge-based View”, “Competitive Advantage”, “Value Creation” and “Social Capital” to reduce
the interpretation bias. Findings: Knowledge management is an important predictor of value creation
which can be strengthened by developing strong interpersonal relationships with all stakeholders.
Organizations can create competitive advantage by managing social capital through knowledge
management processes including learning orientation, knowledge sharing, organizational memory and
knowledge reuse. Research limitations/implications: The study is based on a theoretical model and an
apparent limitation is the non-existence here of contributions and discussions that have been based on
empirical data. Future study may use other moderating and mediating variables such as industry type,
market orientation, human capital and organizational climate to know whether knowledge management
directly affects the value creation or indirectly through these variables. The hypotheses emerged from
the model can be operationalized by generating the items from the review of the literature.
Originality/value: The study contributes to the knowledge management literature by developing a
theoretical model of knowledge management based on underlying dimensions of learning orientation,
knowledge sharing, organizational memory and knowledge re-use.
knowledge management.enl
0
Ahmady, Gholam Ali
Nikooravesh, Aghdas
Mehrpour, Maryam
Effect of Organizational Culture on knowledge Management Based on Denison Model
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
387-395
230
May
denison and conrad models
knowledge management
organizational culture
2016
The Author(s)
10.1016/j.sbspro.2016.09.049
internal-pdf://Effect of Organizational Culture on knowledge Management Based on Denison
Model. Procedia - Social and Behavioral.pdf
http://dx.doi.org/10.1016/j.sbspro.2016.09.049
In 21th decade, organizations are faced with changes and must know how they learn and manage the
learning to be powerful in comparative market. Knowledge management is the way to improve the
conditions of stability of organization. When this way is successfully implemented in organization, the
appropriate cultural field has already been paved the way for this system. Different researches show
that knowing these two factors as the most important necessity is the priority of activities of
organizations’ mangers, and the stability of organization is assured by planning organizational strategy.
According to the importance of issue, Denison model is used to investigate the dimensions of
organizational culture and Conrad and Newman models are used to evaluate the dimensions of
knowledge management the process of knowledge management and the relation between them have
been explained after mentioning the review of literature. Finally, in order to strengthen organizational
culture and successful deployment of knowledge management offered suggestions.
knowledge management.enl
0
Aktürk, Bozkurt Kağan
Kurt, Mustafa
An Empirical Study of the Relationship Between Knowledge Management Practices and Strategy
Formulation Capabilities
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
739-745
235
October
knowledge management practices
strategy formulation capability
2016
The Author(s)
10.1016/j.sbspro.2016.11.075
internal-pdf://Empirical Study of the Relationship Between Knowledge Management
Practices and Strategy Formulation Capabilities. Procedia - Social and.pdf
http://dx.doi.org/10.1016/j.sbspro.2016.11.075
The aim of this paper is to identify the relationship between the knowledge management practices and
the strategy formulation capabilities using an empirical research. To this end, a questionnaire form was
sent to Top 1000 Big Companies of Turkey. Statistical analyses are employed based on the data
gathered from 94 companies and findings of the research confirm the relationship between the
knowledge management practices and the strategy formulation capabilities. According to the findings,
it can be proposed that companies should pay more attention to the knowledge management practices
to support the strategy formulation capabilities.
knowledge management.enl
0
Bootz, Jean Philippe
Durance, Philippe
Monti, Régine
Foresight and knowledge management. New developments in theory and practice
Technological Forecasting and Social Change
Technological Forecasting and Social Change
80-83
140
December 2018
Foresight
Knowledge management
Organizational learning
2019
Elsevier
10.1016/j.techfore.2018.12.017
internal-pdf://Foresight and knowledge management. New developments in theory and
practice. Technological.pdf
https://doi.org/10.1016/j.techfore.2018.12.017
In this paper, we introduce the themes addressed and approaches used by contributors to this special
issue. Firstly, we underline that KM is approaching a stage of maturity that requires continuing efforts
to use theoretical and empirical investigation to question its future evolution, through a foresight
reflection. In parallel, we show that the link between knowledge management and foresight is of longstanding concern. In the context of a knowledge-based economy, this connection has taken on a
structuring dimension. Thus, the purpose of this TFSC special issue is two-fold. On the one hand, we
seek to explore the impacts of foresight on knowledge management and to understand its cognitive
dimensions. And, on the other hand, we cast a future-oriented eye on knowledge management both as a
set of practices and a research field. Finally, we present an overview of the topics covered by the
selected papers.
knowledge management.enl
0
Lee, Jeongseok
Grounded theory of knowledge process on public ecosystem managers in Seoul
International Journal of Public Sector Management
International Journal of Public Sector Management
175-190
32
2
Ecosystem management
Grounded theory
Knowledge management
Public management
Public manager
Seoul
2019
10.1108/IJPSM-02-2018-0036
internal-pdf://Grounded theory of knowledge process on public ecosystem managers in Seoul.
International Journal of.pdf
Purpose: The purpose of this paper is to explore the utility of employing knowledge management
(KM) as a framework for understanding how public managers perform ecosystem management. The
question of how public managers in Seoul acquire, utilize and share knowledge in managing their
ecosystems has been responded to by offering a particular conceptual model.
Design/methodology/approach: This study applies the grounded theory method to build a conceptual
model. The model is generated by applying the concept of knowledge process to an investigation of
how the urban ecosystem is publicly managed by civil servants in various offices within the
municipality of Seoul, Korea. The case study encompasses the management of the 12 regions of Seoul
designated as Eco-scenery Preservation Regions (ESPRs) by the Seoul Metropolitan Government.
Findings: The knowledge process of public managers in managing the ESPRs can be explained by
understanding the conceptual model of “learning-by-doing,” which means public managers cannot
count much on their knowledge gained previously through their past experience or education and
training. Instead, they learn individually in the process of discharging their duties on a daily basis.
Research limitations/implications: Although the focus is on the knowledge process of public managers,
there is no escaping the fact that managerial activities are not performed in a vacuum. Rather, they take
place in a complex policy and government context that is not easily captured as the important variables
that influence the knowledge process. Thus, it would be worthwhile to extend this study with group,
intra-, and extra-organizational-level analyses. Practical implications: Usually different contexts lead to
different interpretations on the concept of learning-by-doing. This study supplies such an interpretation
that diverse ecosystems in Seoul have been managed by the learning-by-doing of public managers,
which is characterized specifically as their reactive response, tinkering and limited personal network.
Social implications: There has not been a definite consensus on the question of what ecosystem
management is. Scientists, policymakers and citizens all have different viewpoints on that question.
Nonetheless, this study provides a useful perspective on the issue of how various ecosystems have
been managed by public managers, who must be a central entity of ecosystem management particularly
under the context of municipality. Originality/value: Even though KM has been a popular subject of
study in business management rather than public management, KM as a framework of study is
promising as a means of understanding and potentially supporting the further development of effective
ecosystem management by public managers.
knowledge management.enl
0
Dave, Manish
Singh, Kanhaiya
Kumar, Arya
Kumar, Sachin
Knowledge management measures: an empirical investigation of Indian cement industry
Benchmarking
Benchmarking
734-752
26
3
Cement organization
Competitive advantage
Knowledge management practices
Knowledge management processes
Marketing and sales
2019
10.1108/BIJ-10-2017-0290
internal-pdf://Knowledge management measures an empirical investigation of Indian cement
industry. Benchmarking An International.pdf
Purpose: The purpose of this paper is to develop knowledge management constructs comprising of KM
processes and KM practices through marketing and sales to derive competitive advantage (CA) in the
cement industry. Design/methodology/approach: A thorough and detailed analysis of the literature was
carried out to develop the measures for KM practices, KM processes and their impact on CA. A total
of 65 variables affecting competitiveness in the form of questionnaire were developed. The
questionnaire was administered through e-mail to 962 territory sales managers (TSM) and equivalent
employed in the marketing and sales function of the cement organizations in India. A total of 121 valid
and complete responses were received, representing a response rate of 12.6 percent. The factor analysis
was carried out on the data collected to establish reliability and validity of the measures. Findings: A
total of seven constructs pertaining to knowledge management practices and processes and
competitiveness that comprises of 65 variables have been developed. The statistical results establish
that the constructs and the variables considered in the study are reliable and valid. Research
limitations/implications: The sample of respondents for developing constructs consisted of TSM and
equivalent employed in the marketing and sales function of cement companies in India. Research
scope can be enhanced in the future study by including middle and senior level managers in cement
companies to better diagnose and understand perception of KM initiatives across different levels in the
cement industry. The work can also be extended to incorporate inbound logistics and procurement that
directly contributes to the overall value chain to have a holistic perspective. Practical implications: The
measures developed in this study would be effective management tools for the implementation of
knowledge management initiatives in the marketing and sales function to ascertain their level of
implementation and impact on the competitiveness. Originality/value: This study is probably the first
of its kind in India to provide KM measures combined for practices and processes to understand the
relationship with competitiveness in cement companies pertaining to marketing and sales function. It
provides valuable insights as a strategic tool for investing in KM initiatives.
knowledge management.enl
0
Lee, One Ki Daniel
Choi, Byounggu
Lee, Heeseok
How do knowledge management resources and capabilities pay off in short term and long term?
Information and Management
Information and Management
103166
February 2017
Firm performance
KM capabilities
KM resources
KMS
Knowledge stock
Multiyear analyses
2019
Elsevier
10.1016/j.im.2019.05.001
internal-pdf://How Do Knowledge Management Resources and Capabilities Pay Off in Short
Term and Long Term Information &.pdf
https://doi.org/10.1016/j.im.2019.05.001
How sustainable are the financial payoffs obtained from knowledge management (KM)resources and
capabilities? To illuminate this issue, we use multiyear, firm-level survey data, as basis in examining
the extent to which KM resources and capabilities influence a firm's financial performance over time.
The findings suggest that the impact of KM capability on firm performance is more pronounced in the
long term than in the short term. By contrast, knowledge management systems (KMS)is associated
only with immediate, short-term financial benefits with such gains prone to instability in the long term.
Interestingly, knowledge stock (KS)in and of itself exerts neither short-term nor long-term impacts on
a firm's performance. However, both KMS and KS indirectly affect a firm's long-term performance by
virtue of KM capability.
knowledge management.enl
0
Abbas, Jawad
Sağsan, Mustafa
Impact of knowledge management practices on green innovation and corporate sustainable
development: A structural analysis
Journal of Cleaner Production
Journal of Cleaner Production
611-620
229
Green development
Green environment
Green innovation
Knowledge management
Organizational strategy
Sustainability
2019
10.1016/j.jclepro.2019.05.024
internal-pdf://Impact of knowledge management practices on green innovation and corporate
sustainable development A structural.pdf
The current study examines the role of knowledge management (KM)in green innovation and
corporate sustainable development (CSD)activities. The researcher collected data from lower, middle
and upper-level managers of small, medium and large-sized manufacturing and services firms located
in Pakistan. The data was analysed through structural equation modelling (SEM)to investigate how
KM processes, namely knowledge creation, acquisition, sharing and application, impact on green
technology and green management innovation and environment, social and economic aspects of
sustainability. As per the results, KM significantly impacts on green innovation and CSD activities.
Green innovation also indicated significant positive impact on CSD. The dimensional analysis
indicated that with the exception of knowledge creation and acquisition, which indicated an
insignificant impact on social sustainability, all the paths indicated significant results. Moreover, KM
is found as equally important for all sizes manufacturing and services firms.
knowledge management.enl
0
Abbas, Jawad
Impact of total quality management on corporate sustainability through the mediating effect of
knowledge management
Journal of Cleaner Production
Journal of Cleaner Production
118806
Cleaner environment
Corporate social responsibility
Green performance
Knowledge management
Sustainability
Total quality management
2019
Elsevier Ltd
10.1016/j.jclepro.2019.118806
internal-pdf://Impact of total quality management on corporate sustainability through the
mediating effect of knowledge.pdf
https://doi.org/10.1016/j.jclepro.2019.118806
Considering the environmental deterioration and dwindling natural resources, the present study aims to
investigate the structural relationship between total quality management (TQM) and corporate
sustainability (CS), and examines how TQM practices can facilitate firms to achieve CS objectives.
This study also analyses the important role of knowledge management (KM) in the relationship
between TQM and CS and investigates how KM mediates the relationship between TQM and CS. Six
TQM practices were taken from The Malcolm Baldrige National Quality Award (MBNQA) model; CS
was comprised of environmental, social, and economic sustainability, and KM was measured through
knowledge creation, acquisition, sharing, and application. The data was collected from medium and
large-sized organizations from the manufacturing and services firms located in Pakistan. The
theoretical model and hypotheses were tested through structural equation modelling (SEM). The
results indicate that TQM has a significant and positive impact on CS, and KM partially mediates the
relationship between them. The dimensional level analysis indicates that TQM has an insignificant
relationship with knowledge creation and KM has an insignificant relationship with environmental
sustainability. The findings provide valuable insights to the management of manufacturing and
services industries and how they can ensure the sustainability in their organizations through TQM and
KM.
knowledge management.enl
0
Nowacki, Robert
Bachnik, Katarzyna
Innovations within knowledge management
Journal of Business Research
Journal of Business Research
1577-1581
69
5
Creativity
Innovation
Innovativeness
Knowledge management
2016
Elsevier B.V.
10.1016/j.jbusres.2015.10.020
internal-pdf://Innovations within knowledge management..pdf
http://dx.doi.org/10.1016/j.jbusres.2015.10.020
The research aims at studying the scope of innovative knowledge management. It uses the concept of
eight processes of knowledge management and identifies three broad categories of knowledge
management innovations in an organizational context. It tries to verify outcomes of these innovative
efforts. The research considers four aspects of organizational effectiveness: enterprise competitiveness,
revenues, buyers' satisfaction, and business partners' satisfaction. The analysis covers small, medium,
and large companies in Poland. The main conclusion is that studied enterprises are little innovative in
the area of knowledge management.
knowledge management.enl
0
Tongsamsi, Kanyaprin
Tongsamsi, Isara
Instrument development for assessing knowledge management of quality assurers in Rajabhat
universities, Thailand
Kasetsart Journal of Social Sciences
Kasetsart Journal of Social Sciences
111-116
38
2
Rajabhat universities
instrument development
knowledge management
quality assurance
2017
Elsevier Ltd
10.1016/j.kjss.2016.03.005
internal-pdf://Instrument development for assessing knowledge management of quality
assurers in Rajabhat universities,.pdf
http://dx.doi.org/10.1016/j.kjss.2016.03.005
This research was conducted for the purpose of developing a valid and reliable instrument to evaluate
knowledge management of quality assurance personnel in tertiary institutes. The literature review on
knowledge management discovered that 15 items were used to classify 4 latent variables. From this
literature review, a knowledge-management instrument was created. The content validity of the
instrument was 0.70–1.00, and the internal consistency reliability of each latent variable was 0.82–
0.89. The knowledge management instrument was used to collect data from 126 quality assurers in 40
Rajabhat universities using simple random sampling, with a response rate of 83.33 percent. The results
of instrument quality analysis showed that the loading of total variables passed the criterion at 0.79–
0.92 with an indicator reliability of 85 percent. Cronbach's alpha coefficient revealed each latent
variable was valued at 0.784–0.904 with a reliability at 0.867–0.933, passing both convergent and
discriminant validity tests. The analysis of the second order model showed a high level of prediction
coefficient in 2 latent variables (knowledge dissemination and knowledge application), while the other
2 (knowledge conversion and knowledge acquisition) were at an average level. The total effect size of
all variables, reflected via knowledge management elements, was significant at.01.
knowledge management.enl
0
Cabeza-Pullés, Dainelis
Fernández-Pérez, Virginia
Roldán-Bravo, María Isabel
Internal networking and innovation ambidexterity: The mediating role of knowledge management
processes in university research
European Management Journal
European Management Journal
Innovation ambidexterity
Internal networking
Knowledge absorption
Knowledge transfer
University research
2019
10.1016/j.emj.2019.12.008
internal-pdf://Internal networking and innovation ambidexterity The mediating role of
knowledge management processes in university.pdf
This article focuses on public organizations to contribute to research on knowledge management
processes, a field that until recently has focused primarily on private entities. Specifically, we analyse
the mediating role of knowledge transfer and knowledge absorption in the relationship between the
internal networking created in university research groups and innovation ambidexterity. Based on six
hypotheses, the conceptual model is tested through a structural equations model with mediation effects.
The data analysed come from 249 directors of Spanish public university research groups. The results
show that the internal networking formed in university research groups has a positive and significant
relationship to knowledge transfer and knowledge absorption, but we obtain different results for the
relationship between knowledge transfer and knowledge absorption in the presence of innovation
ambidexterity. Only knowledge absorption has a positive and significant influence on innovation
ambidexterity. The most interesting results involve the mediating role of knowledge absorption in the
relationship between internal networking and innovation ambidexterity. These results support the
conclusion that directors of university research groups should promote development of knowledge
absorption processes in order to stimulate innovation ambidexterity and thus to achieve ambidextrous
innovative performance.
knowledge management.enl
0
Ferraris, Alberto
Giachino, Chiara
Ciampi, Francesco
Couturier, Jerome
R&D internationalization in medium-sized firms: The moderating role of knowledge management
in enhancing innovation performances
Journal of Business Research
Journal of Business Research
0-1
September
Innovation performance
Knowledge management
R&D internationalization
SMEs
2019
Elsevier
https://doi.org/10.1016/j.jbusres.2019.11.003
internal-pdf://internationalization in medium-sized firms The moderating role of knowledge
management in enhancing innovation performances. Journal of Business.pdf
http://www.sciencedirect.com/science/article/pii/S0148296319306721
The aim of this paper is to analyze the relationship between SMEs’ R&D internationalization and their
innovation outcomes. Most studies on the topic focused on large multinational companies (MNCs),
leaving several gaps in the literature with regard to SMEs. Using data from 106 Italian SMEs we
performed an OLS regression analysis to test and find evidence of a positive linear relationship
between SME’s R&D internationalization and innovation performance. In addition, we found that this
relationship is positively moderated by knowledge management (KM) orientation. Main contributions
are directed to the empirical test of the aforementioned relationships in a specific under developed
research area, i.e. non-high tech SMEs, thus highlighting the positive effect of foreign acquisition of
diverse cross-cultural knowledge on innovation. Moreover, KM orientation has been found to amplify
this effect in the context of SMEs, due to a better management and integration of key internal and
external knowledge.
knowledge management.enl
0
Gaviria-Marin, Magaly
Merigó, José M.
Baier-Fuentes, Hugo
Knowledge management: A global examination based on bibliometric analysis
Technological Forecasting and Social Change
Technological Forecasting and Social Change
194-220
140
March 2017
Bibliometrics
Knowledge management
Web of Science
2019
Elsevier
10.1016/j.techfore.2018.07.006
internal-pdf://Knowledge management A global examination based on bibliometric analysis.
Technological.pdf
https://doi.org/10.1016/j.techfore.2018.07.006
Knowledge management (KM) is a field of research that has gained wide acceptance in the scientific
community and management literature. This article presents a bibliometric overview of the academic
research on KM in the business and management areas. Various bibliometric methods are used to
perform this overview, including performance analysis and science mapping of the KM field. The
performance analysis uses a series of bibliometric indicators, such as the h-index, productivity and
citations. In addition, the VOSviewer software is used to map the bibliographic material. Science
mapping uses co-citations and the concurrency of keywords. References were obtained from the Web
of Science database. We identified and classified the most relevant research in the field according to
journals, articles, authors, institutions and countries. The results show that research in this field has
increased significantly in the last ten years and that the USA is the most influential country in all
aspects in this field. It is important to consider, however, that science continues to advance in this and
in all fields and that data rapidly change over time. Therefore, this paper fulfills an informational role
that shows that most of the fundamental research of KM is in business and management areas.
knowledge management.enl
0
Abdelwhab Ali, Arif
Panneer selvam, Dhanapal Durai Dominic
Paris, Lori
Gunasekaran, Angappa
Key factors influencing knowledge sharing practices and its relationship with organizational
performance within the oil and gas industry
Journal of Knowledge Management
Journal of Knowledge Management
Knowledge management
2019
10.1108/JKM-06-2018-0394
internal-pdf://Key factors influencing knowledge sharing practices and its relationship with
organizational performance within the oil and gas industry. Journal of Knowledge.pdf
Purpose: This study aims to investigate the key elements that influence knowledge sharing practice,
primarily the relationship between knowledge sharing practice and organizational performance within
the oil and gas (OG) industry. Design/methodology/approach: A sample of 203 responses was
collected from the OG industry using an online questionnaire. Data were analyzed using applied
structural equation modeling to validate the model and test the hypotheses. Findings: The results
indicate that significant relationships exist among the model constructs. These findings provide a better
understanding of the factors that influence knowledge sharing practices within the OG industry. These
findings prove that knowledge sharing practices positively impact organizational performance through
cost reduction, organization growth and intangible benefits. Practical implications: This study
demonstrates that organizations in the OG industry may increase performance by adopting knowledge
sharing practices. This study also provides practitioners with important information to enhance
knowledge sharing practice within their organizations. For instance, managers should focus on Web
2.0 and other knowledge sharing systems to facilitate both tacit and explicit knowledge sharing. The
findings provide empirical evidence that knowledge sharing practices allow organizations to transfer
expert knowledge to younger generations of employees. As a result, organizations will be able to
capture knowledge and alleviate the negative impact of high staff turnover within the OG industry.
Originality/value: The lack of knowledge sharing practices and the eminent loss of technical
knowledge within the (OG) industry, because of retirements and turnover, create a difficult challenge
for practitioners. Research on knowledge sharing within the OG industry is limited. Therefore, this
study provides an in-depth analysis regarding the critical knowledge sharing practices and valuable
information to researcher and practitioners’ knowledge sharing practices within the OG industry.
knowledge management.enl
0
Breznik, Kristijan
Knowledge Management – from its Inception to the Innovation Linkage
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
141-148
238
2018
The Author(s)
10.1016/j.sbspro.2018.03.017
internal-pdf://Knowledge Management – from its Inception to the Innovation Linkage.
Procedia - Social and Behavioral.pdf
https://doi.org/10.1016/j.sbspro.2018.03.017
Knowledge management started to be perceived as a scientific discipline relatively recently. Since its
beginnings in the 1990s, the interest for this research field has been constantly growing especially in
the past two decades. However, it seems that the peak of interest has already passed. In this paper, we
provided the review of the most important research documents that are related with this topic, all
collected from the Web of Science. The most important scholars and journals in the field are identified
via documents and citations among them. In addition, the purpose of this paper is also to analyse the
existing linkage between knowledge management and innovation. For this purpose, a network of
keywords was constructed with keywords performing as actors in the network and the co-occurrence as
a relation. The network obtained of keywords is undirected and weighted by the number of documents
in which adjacent keywords which co-occurred on the topic of knowledge management. The content
analysis with traditional network analytic techniques was used. In other fields, similar methods were
already applied; however, this is the first attempt to construct this kind of research in knowledge
management related to the topic of innovation. The results revealed significant linkage between
knowledge management and innovation in the documents which were analyzed. We believe that the
network analytic procedures used in this paper provide an excellent tool to study such a relevant
phenomenon.
knowledge management.enl
0
Paschek, Daniel
Ivascu, Larisa
Draghici, Anca
Knowledge Management – The Foundation for a Successful Business Process Management
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
182-191
238
2018
The Author(s)
10.1016/j.sbspro.2018.03.022
internal-pdf://Knowledge Management – The Foundation for a Successful Business Process
Management. Procedia - Social.pdf
https://doi.org/10.1016/j.sbspro.2018.03.022
In today's dynamic business environment, organizations need up-to-date knowledge to execute their
business in the best way. Through the ongoing digitalization and linked communities, companies and
businesses, changing parameters as well as varying business framework conditions must be analyzed
fast as possible to optimize the processes and gain the best direction for the own company. Therefore,
organization use Business Process Management (BPM) to model and manage the existing processes.
To perform BPM and optimize processes, data and information there have to be developed a
knowledge inventory regarding all processes in order to model the organizational processes together
with the required resources. In the following paper, this necessary knowledge process will be analyzed
as foundation to perform BPM regarding the known BPM Trends. In addition, the relevance of
digitalization will be matched to the Knowledge Management and BPM approach to underline the
importance of the correct data and information as BPM infrastructure. Therefore, the mandatory terms
will be defined and described theoretically. This literature research will be the starting basis for the
approach and following scientific research. To evaluate the KM-BPM Model a survey with different
companies has been developed. The research results will contributed to a combined Knowledge and
BPM approach for the application in the business in times of digitalization.
knowledge management.enl
0
Gast, Johanna
Gundolf, Katherine
Harms, Rainer
Matos Collado, Elvin
Knowledge management and coopetition: How do cooperating competitors balance the needs to
share and protect their knowledge?
Industrial Marketing Management
Industrial Marketing Management
65-74
77
May 2018
Cooperation
Coopetition
Interorganizational knowledge management
Knowledge protection
Knowledge sharing
2019
Elsevier
10.1016/j.indmarman.2018.12.007
internal-pdf://Knowledge management and coopetition How do cooperating competitors
balance the needs to share and protect their.pdf
https://doi.org/10.1016/j.indmarman.2018.12.007
Coopetitors need to manage interorganizational knowledge flows to balance cooperative knowledge
sharing and competitive knowledge protection. The question of how to balance these has received little
research attention, with most studies analyzing knowledge sharing or protection separately. To address
this gap, we develop a theoretical framework on coopetitive knowledge sharing and knowledge
protection practices. This framework is based on a literature review of coopetitive interorganizational
knowledge management. To complement and refine this initial framework, we build on insights from a
qualitative study that gathered data from 11 semistructured interviews with key informants of Latin
American firms. We show that a balance between knowledge sharing and knowledge protection in
coopetition is facilitated when coopetitive interorganizational knowledge management helps
coopetitors share general and project-specific knowledge while they withhold core knowledge about
their firms and clients. To achieve this balance, firms combine formal and informal knowledge
protection practices. As theoretical implications, we provide a fine-grained and synoptic understanding
of the characteristics of knowledge management among coopetitors. As managerial implications, we
call managers' attention to the need to find a balance between knowledge sharing and protection that
will help clearly define what kind of knowledge is shared or protected when firms cooperate with
rivals.
knowledge management.enl
0
Lim, Ming K.
Tseng, Ming Lang
Tan, Kim Hua
Bui, Tat Dat
Knowledge management in sustainable supply chain management: Improving performance
through an interpretive structural modelling approach
Journal of Cleaner Production
Journal of Cleaner Production
806-816
162
Interpretive structural modelling
Knowledge management
Sustainable supply chain management
2017
Elsevier Ltd
10.1016/j.jclepro.2017.06.056
internal-pdf://Knowledge management in sustainable supply chain management Improving
performance through an interpretive structural modelling approach..pdf
http://dx.doi.org/10.1016/j.jclepro.2017.06.056
Sustainable supply chain management is one vital element in achieving competitive advantage in
business management and knowledge management is seen to be one key enabler. However, in previous
studies the interrelationships between knowledge management and sustainable supply chain
management are still under-explored. This study proposes a set of measures and interpretive structural
modelling methods to identify the driving and dependence powers in sustainable supply chain
management within the context of knowledge management, so as to improve the performance of firms
from the textile industry in Vietnam. The research result indicated that learning organisation,
information/knowledge sharing, joint knowledge creation, information technology and knowledge
storage are amongst the highest driving and dependence powers. These attributes are deemed to be
most-effective to enhance the performance of firms. To further enhance the value of this research,
theoretical and managerial implications are also discussed in this study.
knowledge management.enl
0
Martins, V. W.B.
Rampasso, I. S.
Anholon, R.
Quelhas, O. L.G.
Leal Filho, W.
Knowledge management in the context of sustainability: Literature review and opportunities for
future research
Journal of Cleaner Production
Journal of Cleaner Production
489-500
229
Knowledge management
Sustainability
Sustainable development
2019
Elsevier Ltd
10.1016/j.jclepro.2019.04.354
internal-pdf://Knowledge management in the context of sustainability literature review and
opportunities for future.pdf
https://doi.org/10.1016/j.jclepro.2019.04.354
The use of knowledge management in the context of sustainability has been increasingly important
over the years. Despite this importance, it is observed that this area is still little explored and there are
many possibilities of academic research. Following a structured research protocol, the authors of this
article performed a systematic review of the literature and identified plausible gaps to be explored in
the development of future research. These gaps are presented in relation to the themes, strategies,
objectives and research approach. From the point of view of the themes, there are opportunities related
to the study of sustainability in small and medium enterprises, in relation to the potential of universities
as engines for the generation of knowledge and in concerning the insertion of knowledge management
to propose guidelines for obtaining productive systems. Regarding research strategies, the lack of
studies that use action research as central focus stands out. Focusing on the objectives, there are many
research approaches used with the goal of developing models and specific tools directed to the sharing
of information. Finally, regarding the approach, there are few studies with a quantitative approach. We
believe that the information presented here can contribute to the evolution of knowledge management
focused on sustainability. No similar studies were found in the literature.
knowledge management.enl
0
Valdes, Susana Esteban
Belwal, Tarun
Tejada, Silvia
Ur Na of
Seminars in Cancer Biology
Seminars in Cancer Biology
105524
2019
10.1016/j.semcancer.2019.07.023
internal-pdf://Knowledge management infrastructure to support quality improvement A
qualitative study of maternity services in four.pdf
https://doi.org/10.1016/j.semcancer.2019.07.023
knowledge management.enl
0
Loon, Mark
Knowledge management practice system: Theorising from an international meta-standard
Journal of Business Research
Journal of Business Research
432-441
94
November
International standards
International standards organization
Knowledge management practice system
Mechanism-based theorising
Practice theory
Sensegiving
2019
Elsevier
10.1016/j.jbusres.2017.11.022
internal-pdf://Knowledge management practice system Theorising from an international metastandard. Journal of.pdf
http://dx.doi.org/10.1016/j.jbusres.2017.11.022
The emergence of a new international knowledge management (KM) standard reflects convergence in
KM practice. The aim of this study is to theorise KM from the new standard, by addressing the
following research questions: what are the important themes of the standard; and what are the key
mechanisms and how do they explain KM practice system from a theoretical perspective? This paper
adopts a sensegiving reflective insider account using practice theory as a lens and social mechanisms
as a method in theorising KM practice system. This study makes three contributions. Firstly, the paper
identifies four themes from the KM standard: context-driven, performance-led, enabler-savvy and
sustainably-supported. Secondly, three mechanisms emerge that robustly ‘explains’ KM practice
system: learning and knowledge creation culture; organizational knowledge architecture for adaptive
and exaptive capacity; and ‘business model’ for knowledge capitalisation and value capture. Thirdly, a
new theoretical framework of KM practice system is developed.
knowledge management.enl
0
Mohammed, Alharithy
Knowledge Management Process in Several Organizations: Analytical Study of Modeling and
Several Processes
Procedia Computer Science
Procedia Computer Science
726-733
65
Iccmit
Knowledge management models
explicit knowledge
knowledge management process
tacit knowledge
2015
Elsevier Masson SAS
10.1016/j.procs.2015.09.017
internal-pdf://Knowledge Management Process in Several Organizations Analytical Study of
Modeling and Several Processes..pdf
http://dx.doi.org/10.1016/j.procs.2015.09.017
This study highlights knowledge management processes and models, causes of differences in their
application and how their strong coherence could lead to misunderstandings in interpretations. After
taking into consideration existing point of views, the results indicate that causes of differences in
applying the processes and models are due to diversity of strategic attitudes in organizations, the
impact of high administration and common thought on knowledge management, size of organizations,
sectorial activities and its interest in tacit and explicit knowledge. In addition, it indicates that
integration is a significant factor and models formed as a guidance framework for an organization to
implement and apply knowledge management. While the processes of knowledge are internal, the
process of acquiring knowledge are internally or externally through knowledge management
department and its staff. The models are more comprehensive than the processes for their content. The
approval of a model at the organizational level done by the higher authorities through strategic
resolutions and requires consistency with the internal and external environment of the organization.
While the other knowledge management processes are supervised and monitored by the knowledge
management department, although that they are offered as a package with the knowledge management
model for the organization.
knowledge management.enl
0
Córdova, Felisa M.
Gutiérrez, Felipe A.
Knowledge Management System in Service Companies
Procedia Computer Science
Procedia Computer Science
392-400
139
BA
Expert Levels
Intellectual Capital
Knowledge Management
RAS Module
2018
Elsevier B.V.
10.1016/j.procs.2018.10.275
internal-pdf://Knowledge Management System in Service Companies. Procedia Computer
Science,.pdf
https://doi.org/10.1016/j.procs.2018.10.275
This paper presents the design of a comprehensive and business strategy-oriented knowledge
management system that supports the survival, viability and improvement of the management
decision-making process in a long term, based on knowledge and experiences. This work proposes
models, methods and tools for the management of the experience of the people, work teams and
executives that allow to safeguard and to preserve the knowledge of the organizational work that the
organization has developed. The designed system applies to a claims liquidator company, which
possesses a high intellectual capital, proposing a model of creation of strategic knowledge, considering
the four stages of knowledge transformation: socialization, externalization, combination and
internalization, incorporating also the factor culture, the detection of opportunities and the proposal of
value added. The RAS knowledge Management module was implemented within the corporate ERP
system, with the purpose of taking full advantage of the organization's enabling technology.
knowledge management.enl
0
Ali, Nor'ashikin
Tretiakov, Alexei
Whiddett, Dick
Hunter, Inga
Knowledge management systems success in healthcare: Leadership matters
International Journal of Medical Informatics
International Journal of Medical Informatics
331-340
97
Information systems success
Information technology
Knowledge management
Organisational factors
System factors
2017
Elsevier Ireland Ltd
10.1016/j.ijmedinf.2016.11.004
internal-pdf://Knowledge management systems success in healthcare Leadership matters.
International Journal.pdf
http://dx.doi.org/10.1016/j.ijmedinf.2016.11.004
Purpose To deliver high-quality healthcare doctors need to access, interpret, and share appropriate and
localised medical knowledge. Information technology is widely used to facilitate the management of
this knowledge in healthcare organisations. The purpose of this study is to develop a knowledge
management systems success model for healthcare organisations. Method A model was formulated by
extending an existing generic knowledge management systems success model by including
organisational and system factors relevant to healthcare. It was tested by using data obtained from 263
doctors working within two district health boards in New Zealand. Results Of the system factors,
knowledge content quality was found to be particularly important for knowledge management systems
success. Of the organisational factors, leadership was the most important, and more important than
incentives. Conclusion Leadership promoted knowledge management systems success primarily by
positively affecting knowledge content quality. Leadership also promoted knowledge management use
for retrieval, which should lead to the use of that better quality knowledge by the doctors, ultimately
resulting in better outcomes for patients.
knowledge management.enl
0
Abubakar, Abubakar Mohammed
Elrehail, Hamzah
Alatailat, Maher Ahmad
Elçi, Alev
Knowledge management, decision-making style and organizational performance
Journal of Innovation and Knowledge
Journal of Innovation and Knowledge
104-114
4
2
Intuitive decision-making
Knowledge creation
Knowledge management
Organizational performance
Rational decision-making
2019
10.1016/j.jik.2017.07.003
internal-pdf://Knowledge management, decision-making style and organizational
performance. Journal of Innovation &.pdf
A synthesis of existing Industry 4.0 literature depicts that knowledge management and decision
making strategies are crucial factors for organizations. This article highlights the need and develops a
framework for knowledge management and decision-making style by reviewing existing management
literature. This research proposes a framework that supports the relationship between knowledge
management enabling factors (i.e., organizational member's collaboration, T-shaped skills, learning
and IT-support) and organizational performance, and the mediating effect of knowledge creation
process. The article also propose that decision-making style (i.e., intuitive and/or rational) will
moderate the relationship between knowledge creation process and organizational performance. A set
of propositions that represent an empirically-driven research agenda, and also describe the
relationships between the focal variables are presented to enhance audience's understanding within a
business context.
knowledge management.enl
0
Razzaq, Shahid
Shujahat, Muhammad
Hussain, Saddam
Nawaz, Faisal
Wang, Minhong
Ali, Murad
Tehseen, Shehnaz
Knowledge management, organizational commitment and knowledge-worker performance: The
neglected role of knowledge management in the public sector
Business Process Management Journal
Business Process Management Journal
923-947
25
5
Employee performance
Knowledge management
Knowledge workers
Knowledge-worker performance
Organizational commitment
Public sector organizations
2019
10.1108/BPMJ-03-2018-0079
internal-pdf://Knowledge management, organizational commitment and knowledge-worker
performance. Business.pdf
Purpose: Knowledge management in the public sector is relatively an ignored avenue of research and
practice that has recently been given attention. Knowledge management initiatives in the public sector
are now not limited to the developed countries anymore. The public sectors of various developing
countries including Pakistan have developed knowledge management functions to address the
problems of low organizational commitment (higher turnover rates) and knowledge-workers’
performance. Consequently, the purpose of this paper is to examine the mediation role of
organizational commitment in the relationship between knowledge management practices and
knowledge-worker performance. Design/methodology/approach: The data were gathered from 341
knowledge workers of the public sector health department of Punjab Province, Pakistan, where
knowledge management unit initiative has been taken. It was then analyzed using the structural
equation modeling. Findings: Organizational commitment partially mediates the relationship between
knowledge management practices and knowledge-work performance. Practical implications: The
public sector policy makers are strongly advised to implement knowledge management units and
practices in order to enhance knowledge-work performance as well as organizational commitment.
Originality/value: First, the model on the mediating role of organizational commitment has never been
examined before. Second, the data collection from the public Health Department of Pakistan, a
developing country, is relatively rare because the public sector knowledge management studies have
mostly been conducted in developed countries. Finally, this study extends the literature on knowledge
management in the public sector that is the developing theme in knowledge management discipline
while adding knowledge management as a toolkit to enhance knowledge-workers’, organizational
commitment and knowledge-work performance.
knowledge management.enl
0
Fauzi, Muhammad Ashraf
Nya-Ling, Christine Tan
Thursamy, Ramayah
Ojo, Adedapo Oluwaseyi
Knowledge sharing: Role of academics towards research productivity in higher learning institution
VINE Journal of Information and Knowledge Management Systems
VINE Journal of Information and Knowledge Management Systems
136-159
49
1
Academics
Higher learning institution
Knowledge sharing
Malaysia
Research productivity
2019
10.1108/VJIKMS-09-2018-0074
internal-pdf://Knowledge sharing. VINE Journal of Information and Knowledge.pdf
Purpose: Academics research productivity is the pinnacle issue of higher learning institution (HLI)
quest for providing the best service for the community and a country’s as a whole. Being productive in
their area of expertise will determine how far HLI can challenge for the best education in the world. In
lieu of this, knowledge sharing (KS) behavior determinants are assessed to determine what factors that
can contribute to academic’s research productivity. Design/methodology/approach: A quota sampling
method was applied in selecting academics from public and private universities in Malaysia. A partial
least square structural equation modelling (PLS-SEM) was used for analysis. Findings: The results
show that academics productivity explained variance is 22.6 per cent. This suggests that academics KS
behavior has substantial impact on research productivity. As for determinants of academic’s attitude,
academics commitment, trust and social network constituted an explained variance of 36.4 per cent.
Management support has an explained variance of 38.7 per cent towards subjective norm, while
facilitating condition and social media has an explained variance of 26.5 per cent towards perceived
behavioral control (PBC). Academics KS intention and KS behavior explained variance were 62.1 and
47.1 per cent, respectively. Research limitations/implications: All the hypotheses result in significant
relationship except for H1, commitment toward attitude. The impact of this study will be discussed in
term of its theoretical and managerial perspectives. Originality/value: The KS behavior in a multiracial
and multinational country in Malaysia can be a benchmark for Asian countries in general.
knowledge management.enl
0
Naqshbandi, M. Muzamil
Jasimuddin, Sajjad M.
Knowledge-oriented leadership and open innovation: Role of knowledge management capability
in France-based multinationals
International Business Review
International Business Review
701-713
27
3
Knowledge management capability
Knowledge-oriented leadership
Multinational companies
Open innovation
Structural equation modeling
2018
Elsevier
10.1016/j.ibusrev.2017.12.001
internal-pdf://Knowledge-oriented leadership and open innovation Role of knowledge
management capability in France-based multinationals. International Business.pdf
https://doi.org/10.1016/j.ibusrev.2017.12.001
This paper discusses the links between knowledge-oriented leadership, open innovation and knowledge
management in the international business context. Open innovation has become crucial for an
increasing number of multinational enterprises (MNEs) to gain and maintain competitive advantage
and become a market leader. Despite the recent proliferation of papers dealing with open innovation
practices of MNEs, there is limited work investigating the role of knowledge management (KM)
capability on the relationship between knowledge-oriented leadership and open innovation. Given
MNEs’ growing interest in open innovation, the lack of research on knowledge-oriented leadership and
KM capability in the open innovation context is a significant research gap in our knowledge. In
response, we conducted a study on the mediating role of KM capability in the linkage between
knowledge-oriented leadership and open innovation (inbound and outbound), using data collected from
172 subsidiaries of MNEs based in France. A structural equation modelling approach is employed to
study the impact of the latent variables associated with knowledge-oriented leadership and KM
capability on open innovation. The results indicate that higher levels of knowledge-oriented leadership
can lead to enhanced KM capability and improved open innovation outcomes. That is, knowledgeoriented leadership has a direct, positive impact on KM capability and open innovation. Also, KM
capability is found to mediate the linkage between knowledge-oriented leadership and open
innovation. This study provides useful insights for managers who wish to enhance open innovation
activities in MNEs, and offers useful guidance to international business scholars, encouraging further
research in this area.
knowledge management.enl
0
Antunes, Helder de Jesus Ginja
Pinheiro, Paulo Gonçalves
Linking knowledge management, organizational learning and memory
Journal of Innovation & Knowledge
Journal of Innovation & Knowledge
knowledge management
organizational learning
2019
10.1016/j.jik.2019.04.002
internal-pdf://Linking knowledge management, organizational learning and memory. Journal
of Innovation & Knowledge..pdf
The objective of this research is to understand the link and evolution between the concepts of
knowledge management, organizational learning and memory. Seeking a better clarification of
concepts, discussing them in the theoretical field, understanding their evolution in the last decades. A
systematic literature review was developed by synthesizing concepts. From two databases, a total of
2511 scientific articles between 1960 and 2017 were analyzed, divided into two studies. Organizational
learning is seen as a dynamic process based on knowledge and is translated through various levels of
activity. The ability of an organization to use and leverage the knowledge is heavily dependent on its
Human Resources, which are effectively who creates, shares and uses that knowledge. Knowledge
management is seen as the management of the processes of creation, storage, access, and dissemination
of the intellectual resources of an organization. Organizations must consider your main objective as
increasing the capacity of individuals and organizational knowledge enhancers. Managers should pay
special attention to the more general knowledge associated with the context of the firm, as it supports
the introduction of various types of innovation. Knowledge can be encouraged by a set of collaborative
practices of HRM. We can consider organizational learning as a process and organizational memory as
the corresponding output. Thus, establishing the relationship that the organizational memory is a
consequence of organizational learning. Key concepts that can be used in the new future research are
summarized, highlighting its application and diagnosis for organizations, fomenting the strategic
decision-making.
knowledge management.enl
0
Alaarj, Saad
Abidin-Mohamed, Zainal
Bustamam, Ummi Salwa Binti Ahmad
Mediating Role of Trust on the Effects of Knowledge Management Capabilities on Organizational
Performance
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
729-738
235
October
knowledge management capabilities
knowledge sharing
organizational culture
organizational performance
trust
2016
The Author(s)
10.1016/j.sbspro.2016.11.074
internal-pdf://Mediating Role of Trust on the Effects of Knowledge Management Capabilities
on.pdf
http://dx.doi.org/10.1016/j.sbspro.2016.11.074
Knowledge Management Capabilities (KMC) have got two major components namely processes and
infrastructure. Researchers relate the effect of KMC either to the processes or its infrastructure. But
many KMC studies did not consider trust as an important influential variable. This study then seeks not
only to identify and compare the effects of processes and infrastructures of KMC on organizational
performance of Malaysian public listed companies, but also to bring in trust as a variable that mediates
between these two groups of variables. Data from 176 usable questionnaires from senior managers of
companies listed in the Malaysian Stock Market (Bursar Malaysia), were analysed using Analysis of
Moment Structure (AMOS) software. The findings indicate that effects of the process capabilities
component of the KMC are more dominant for organizational performance than its infrastructure
capabilities. In addition, the effects on organizational performance are, the sharing, utilization and
acquisition of knowledge (in that order) followed by organizational culture and structure, and finally
technology infrastructure. Finally, the mediating role of trust was confirmed. Thus building
organizational trust between employees and manager could enhance organizational performance.
knowledge management.enl
0
Cahyaningsih, Elin
Sensuse, Dana Indra
Noprisson, Handrie
Multi Methods for Knowledge Management Strategy Roadmap of Government Human Capital
Management
Procedia Computer Science
Procedia Computer Science
496-503
124
OCAI
gap analysis
government human capital management
knowledge management
knowledge management strategy
risk analysis
2017
Elsevier B.V.
0000000000
10.1016/j.procs.2017.12.182
internal-pdf://Multi Methods for Knowledge Management Strategy Roadmap of Government
Human Capital.pdf
https://doi.org/10.1016/j.procs.2017.12.182
Knowledge management strategy roadmap consists of several stages to implement knowledge
management in three government organization who manage the government human capital
management process. They are State Ministry for State Apparatus Reform (KEMENPAN & RB),
National Civil Service Agencies (BKN) and National Institute of Public Administration (LAN).
Generally this KM strategy roadmap covers three important aspects in the government human capital
management there are people, process and technology. This research describes the development of the
KM strategy using multi methods there are OCAI (Organizational Culture Assessment Instrument),
gap analysis assessment and risk analysis assessment. Questionnaire and interviews are conducted to
discover the data related to the KM strategy roadmap of government human capital management.
Result of the KM strategy roadmap was validated using expert judgment. Research finding that the
KM strategy roadmap for government human capital management was describes in three criteria and
three phase. There are people (three phase), process (three phase), technology (two phase) and each of
phase has their own strategic action plan.
knowledge management.enl
0
Cahyaningsih, Elin
Sensuse, Dana Indra
Arymurthy, Aniati Murni
Wibowo, Wahyu Catur
NUSANTARA: A New Model of Knowledge Management in Government Human Capital
Management
Procedia Computer Science
Procedia Computer Science
61-68
124
Knowledge management solution
foundation
government human capital
government human capital management
knowledge management
knowledge management model
2017
Elsevier B.V.
0000000000
10.1016/j.procs.2017.12.130
internal-pdf://NUSANTARA A New Model of Knowledge Management in Government
Human Capital Management. Procedia Computer.pdf
https://doi.org/10.1016/j.procs.2017.12.130
Knowledge management is one of organizational strategy to improve the organizational competitive
value. Align with presidential regulation No. 81 Year 2010 about bureaucratic reform and
PERMENPAN&RB No. 20 year 2010 about bureaucratic reform roadmap declare that one
bureaucratic reform objective are human capital development. This program is important to increase
the public service. Three government ministries based on the UU No. 5 Year 2014 about Government
Human Capital assigned to manage them. This research aims to develop the model of knowledge
management for government human capital management. Research object implicate State Ministry for
State Apparatus Reform (KEMENPAN & RB), National Civil Service Agencies (BKN) and National
Institute of Public Administration (LAN). While the research stages are identify the strategic issue,
develop the theoretical model, evaluate the theoretical model, identify the element model and
knowledge and the last develop the model. Data analysis uses multiple methods in qualitative and
quantitative technique. This model was developed using hybrid and synthesis method from the
theoretical model of Indonesian knowledge management, knowledge management solution and
foundation and the APO framework KMP. The model of government human capital knowledge
management of Republic Indonesia (NUSANTARA) consist of eight component there are vision and
mission, CSF, KM Mechanisms and Technologies, KMS, KM cycle, KM process, organizational core
knowledge and outcome (government public services).
knowledge management.enl
0
Dickel, Deise Graziele
Moura, Gilnei Luiz de
Organizational performance evaluation in intangible criteria: a model based on knowledge
management and innovation management
RAI Revista de Administração e Inovação
RAI Revista de Administração e Inovação
211-220
13
3
competitive advantage
innovation
knowledge management
kpis
2016
Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da
Universidade de São Paulo - FEA/USP
10.1016/j.rai.2016.06.005
internal-pdf://Organizational performance evaluation in intangible criteria a model based on
knowledge management and innovation.pdf
http://dx.doi.org/10.1016/j.rai.2016.06.005
Today innovation and knowledge management are determining factors for success and continuity of
organizations. However, because they are considered intangibles, their measurement becomes a
challenge. Therefore, this study aimed to develop a model to measure organizational performance with
a focus on knowledge management and innovation management. To be able to do that, we used a
quantitative research study, characterized as a multi-case study applied to three companies in the
metal-mechanic sector in southern Brazil. The methodology uses the assumptions of well-known
methods such as the Key Performance Indicators, the Swing Weighting and Simple Attribute Rating
Technique. With the results, it could be seen that the proposed model can be an effective tool for
assessing organizational performance and that, in its application, the surveyed organizations could
already identify their main weaknesses and use the results reported to improve its management.
knowledge management.enl
0
Ding, Weixu
Choi, Eugene
Aoyama, Atsushi
Relational study of wise (phronetic) leadership, knowledge management capability, and
innovation performance
Asia Pacific Management Review
Asia Pacific Management Review
310-317
24
4
Innovation performance
Knowledge management capability
Wise leadership
2019
Elsevier Ltd
10.1016/j.apmrv.2018.10.005
internal-pdf://Relational study of wise (phronetic) leadership, knowledge management
capability, and innovation performance. Asia Pacific Management Review..pdf
https://doi.org/10.1016/j.apmrv.2018.10.005
The word ‘Phronesis' is from Greek, which describes a kind of practical wisdom. As innovation is
regarded as a panacea for organizational development, this research explores the practical wisdom to
improve corporate innovation performance. Our research is based on Nonaka's explanation of wise
(phronetic) leadership and uses empirical methods to verify the correlation of wise leadership and
innovation performance. 144 valid samples have been applied for analyzing. The research results
illustrate that wise leadership has positive effects on organizational innovation performance. Moreover,
Knowledge management (KM) capability has been evidenced in this research having part mediating
effect between wise leadership and innovation performance. This study also summarizes limitations
and points out the direction for future research.
knowledge management.enl
0
Ha, Shiaw-Tong
Lo, May-Chiun
Wang, Yin-Chai
Relationship between Knowledge Management and Organizational Performance: A Test on SMEs
in Malaysia
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
184-189
224
August 2015
2016
The Author(s)
10.1016/j.sbspro.2016.05.438
internal-pdf://Relationship between Knowledge Management and Organizational Performance
A Test on SMEs in Malaysia. Procedia - Social and Behavioral.pdf
http://dx.doi.org/10.1016/j.sbspro.2016.05.438
Generally, small and medium enterprises (SM Es) play a crucial role in supporting the nation's
economy. Nevertheless, M alaysian SM Es have not developed their full potential. Therefore, it is
essential for the entrepreneurs to search for and shift towards better strategies to become more
successful. In the present turbulent environments, knowledge has been viewed as a major strategic
competitive resource. Given the importance of knowledge, entrepreneurs are encouraged to develop
their capabilities to manage knowledge which will move them to become more competitive and
innovative. Extensive research is available in the knowledge management literature investigating the
process of knowledge management as a composite construct; nonetheless little research has been done
to examine the indep endent effects of the individual dimensions of knowledge management process.
In particular, little empirical evidence has been found to determine the implementation of knowledge
management practices in the context of developing countries and small business. This study aimed to
fill the perceived gaps by investigating the relationship between knowledge management process
capabilities and organizational performance in the context of M alaysian SM Es. Knowledge
management process capabilities were conceptualized as four dimensional constructs: knowledge
acquisition, knowledge conversion, knowledge application, and knowledge protection while
organizational performance were divided into two dimensions namely, non-financial performance and
financial performance. This paper anticipates that the four knowledge management process capabilities
are important antecedents of organizational performance, which have in turn a positive relationship
with both non-financial performance and financial performance of SM Es. The findings of this study
will provide insights to entrepreneurs and help them to identify and develop effective strategies
towards enhancing their overall performance.
knowledge management.enl
0
Nisar, Tahir M.
Prabhakar, Guru
Strakova, Lubica
Social media information benefits, knowledge management and smart organizations
Journal of Business Research
Journal of Business Research
264-272
94
May
Communities of practice
Discussion groups
Information richness
Knowledge management
Social media
2019
Elsevier
10.1016/j.jbusres.2018.05.005
internal-pdf://Social media information benefits, knowledge management and smart
organizations. Journal of Business.pdf
https://doi.org/10.1016/j.jbusres.2018.05.005
Social technologies can provide a potent means for organizations to manage their information flows
and thus induce changes in their knowledge management (KM) systems, which can then be linked to
performance improvements. This paper examines the growth of social media within organizations,
considering the impact this may have upon knowledge sharing in a particular type of KM system Community of Practice - (CoP) based discussion groups (KMDG). We focus on this KM tool because
it provides employees with an opportunity to strategically reach out to different groups of people
within their CoP, and engage in information exchange and communication. Using a content analysis
method, we investigate two intermediate information mechanisms (information richness and informal
communication) that social media KMDGs are theorized to generate, and quantify their effects on
labor productivity and return on assets. Our findings provide evidence of KMDG positively affecting
organizational performance through embedded information and social communication.
knowledge management.enl
0
Martinsons, Maris G.
Davison, Robert M.
Huang, Qian
Strategic knowledge management failures in small professional service firms in China
International Journal of Information Management
International Journal of Information Management
327-338
37
4
Culture
Knowledge management
Organizational change
Strategic management
2017
Elsevier
10.1016/j.ijinfomgt.2017.04.003
internal-pdf://Strategic knowledge management failures in small professional service firms in
China. International.pdf
http://dx.doi.org/10.1016/j.ijinfomgt.2017.04.003
In this paper, we report and reflect on Knowledge Management (KM) projects conducted in two
China-based, smaller–sized professional service firms. The authors acted as Action Researchers,
assisting each firm extensively as it prepared for its implementation of an IT-based KMS. However,
neither KMS implementation significantly improved knowledge transfer or work productivity. We
analyze the project failures, noting the significance of specific strategic management deficiencies as
well as inadequate employee involvement and incentives. The implications for the strategic
management of knowledge and organizational change in China are considered.
knowledge management.enl
0
Schniederjans, Dara G.
Curado, C.
Khalajhedayati, Mehrnaz
Supply chain digitisation trends: An integration of knowledge management
International Journal of Production Economics
International Journal of Production Economics
0-1
November 2018
Digitisation
Forecasting
Knowledge management
Supply chain
2019
Elsevier B.V.
10.1016/j.ijpe.2019.07.012
internal-pdf://Supply chain digitisation trends An integration of knowledge management.pdf
https://doi.org/10.1016/j.ijpe.2019.07.012
The rapid digitisation of industry, or industry 4.0, is trending in supply chain management. While the
amount of data made available through digitisation has enabled supply chain benefits, there still exist
challenges regarding the rapid digitisation of the field. Therein lies opportunities for scholars to
leverage the growing amount of data through knowledge management to cultivate valuable information
for organisations. The purpose of this paper is to understand future inquiries for scholars to broaden
their perspectives and leveraging knowledge management to enhance the supply chain digitisation
research paradigm. This is done through both a large-scale literature review as well as a textual
analysis and forecasting on industry- and field-applications, technologies and topics in digitisation.
Utilizing textual data as well as google trends data from 2010 to 2018, comparisons are conducted on
two measurements (prevalence and growth) to determine significant differences between the scholarly
publications and practitioner (news and video) media to compare scholarly vs. practitioner activity in
the aforementioned areas of supply chain digitisation. Applying the field of knowledge management to
supply chain management through a knowledge management theoretical framework, this paper
provides future research inquiries pertaining to how scholars can utilize the largely ignored areas of
supply chain digitisation as well as the growing areas to explain how the human dimension of supply
chain management can be further explored for the purposes of optimizing supply chain digital
performance.
knowledge management.enl
0
Kianto, Aino
Shujahat, Muhammad
Hussain, Saddam
Nawaz, Faisal
Ali, Murad
The impact of knowledge management on knowledge worker productivity
Baltic Journal of Management
Baltic Journal of Management
178-197
14
2
Knowledge management
Knowledge work
Knowledge work productivity
Knowledge worker
Knowledge worker productivity
Productivity
2019
10.1108/BJM-12-2017-0404
internal-pdf://The impact of knowledge management on knowledge worker productivity.
Baltic Journal of.pdf
Purpose: The productivity of knowledge workers is crucial not only for organizational innovation and
competitiveness but also for sustainable development. In the context of knowledge-intensive firms,
implementation of knowledge management is likely to increase knowledge worker productivity.
Therefore, the purpose of this paper is to examine the influence of knowledge management on
knowledge worker productivity. Design/methodology/approach: A research framework on the effects
of knowledge management processes on knowledge worker productivity is established and empirically
tested with data from 336 knowledge workers at five mobile network operator companies in Pakistan.
Findings: The results indicate that knowledge creation and knowledge utilization impact knowledge
worker productivity positively and statistically significantly. However, knowledge sharing does not
have statistically significant impact on knowledge worker productivity. Demographic factors (gender,
managerial position and formal education level) do not moderate the relationship between knowledge
management and knowledge worker productivity statistically significantly. Research
limitations/implications: The key limitations are the cross-sectional nature of the data and the
geographic limitation to telecom companies in Pakistan. Practical implications: Irrespective of gender,
education and managerial position, implementation of knowledge management can increase
knowledge worker productivity. Therefore, knowledge management practices should be implemented
to enhance the knowledge worker productivity via fostering the knowledge worker’s engagement in
and propensity to knowledge management processes. Originality/value: This study is among the first to
examine the likely influence of knowledge management on the productivity of knowledge workers
conclusively while controlling for three individual demographic factors. This study also addresses the
effectiveness of knowledge management in the little-explored cultural context of Pakistan.
knowledge management.enl
0
Torabi, Fatemeh
El-Den, Jamal
The impact of Knowledge Management on Organizational Productivity: A Case Study on Koosar
Bank of Iran
Procedia Computer Science
Procedia Computer Science
300-310
124
Explicit Knowledge
Knowledge Culture
Knowledge Management
Productivity
Tacit
2017
Elsevier B.V.
0000000000
10.1016/j.procs.2017.12.159
internal-pdf://The impact of Knowledge Management on Organizational Productivity A Case
Study on Koosar Bank.pdf
https://doi.org/10.1016/j.procs.2017.12.159
Knowledge is becoming a valuable asset for most organizations and the quest to manage this asset is
gaining popularity among researchers and management. Organizational management's main objective
is to ensure effective and efficient use of its diverse resources such as labor, capital, materials, energy
and information in their quest to achieve competitiveness as well as to increase productivity that must
be managed. In today's rapid technological change, companies are in constant struggle to maintain
competitive advantage through market differentiation by providing superior products and services. The
management in organizations is increasing their focus on employees' know-how, past experiences and
expertise in their quest to excel in achieving their goal. In short, Knowledge has become an integral
asset for most organizational functionalities. Knowledge management promises to create the proper
structure and the necessary technological infrastructure in organizations and human-driven placement.
This research investigates the role of "tacit" knowledge sharing on organizational productivity.
Accordingly, a framework was developed and hypotheses were drawn and tested where results
demonstrated interesting insights into the role of sharing on organizational productivity. The survey,
which was conducted at Koosa Bank of Iran, demonstrated that the employees' intension to share and
consequently the sharing of tacit knowledge has direct positive impacts on productivity. In addition,
our analysis demonstrated that not only productivity would increase as a result of knowledge sharing,
but also employees' innovative contributions increased as a result of exposure to others' knowledge,
expertise, and experiences.
knowledge management.enl
0
Muthuveloo, Rajendran
Shanmugam, Narendran
Teoh, Ai Ping
The impact of tacit knowledge management on organizational performance: Evidence from
Malaysia
Asia Pacific Management Review
Asia Pacific Management Review
192-201
22
4
Combination and internalization)
Competitive edge
Explicit knowledge
Externalization
Organizational performance
SECI model (socialization
Tacit knowledge management
2017
Elsevier Ltd
10.1016/j.apmrv.2017.07.010
internal-pdf://The impact of tacit knowledge management on organizational performance
Evidence from Malaysia..pdf
http://dx.doi.org/10.1016/j.apmrv.2017.07.010
This research paper intends to explore and determine if organizations have strategies for tacit
knowledge management which is expected to influence their organizational performance both tangibly
and intangibly. The tacit knowledge management is derived from the fundamental knowledge creation
dimensions namely socialization, externalization, combination and internalization (SECI model). A
quantitative empirical research via survey questionnaires was conducted to fulfil the purpose of this
research. The feedback from the respondents were statistically analyzed for demographic profile of
respondents, goodness of data measured, reliability of the instrument used and hypotheses testing in
determining the correlation between organizational performance and tacit knowledge. The outcome of
the statistical analysis showed that tacit knowledge management has significant influence on
organizational performance. However, among the four dimensions namely socialization,
internalization, externalization and combination, only socialization and internalization contribute
towards the significant influences of tacit knowledge management on organization performance. This
research findings confirm the importance of knowledge creation and management, especially those of
tacit knowledge, to both academics and practitioners. This is particularly important for those from top
management of any organization, who are seeking to prosper and enhance their organizational
performance for a better business function operations and return on investment.
knowledge management.enl
0
Oliva, Fábio Lotti
Couto, Marcelo Henrique Gomes
Santos, Ricardo Fernandes
Bresciani, Stefano
The integration between knowledge management and dynamic capabilities in agile organizations
Management Decision
Management Decision
1960-1979
57
8
Agile organization
Dynamic capabilities
Enterprise risk management
Knowledge management
Management by objectives
Performance assessment
2019
10.1108/MD-06-2018-0670
internal-pdf://The integration between knowledge management and dynamic capabilities in
agile organizations..pdf
Purpose: The purpose of this paper is to describe and analyze how the integration between knowledge
management and dynamic capabilities in contexts that demand organizational agility contributes to the
management by objectives. Design/methodology/approach: To achieve the proposed objective, the
present paper adopts the single case study in the startup Effecti. For data collection, semi-structured
interviews were carried out, analyzed a posteriori through the technique of content analysis. From the
loads of evidence observed, a model was presented that consists of different management theories and
that guides the management by objectives process of a startup. Findings: The proposed model proves
to be able to describe the modus operandi of a startup and enables it to develop the cycles of testing,
measurement and seizure of knowledge, largely stimulated and inherent to the creation process of new
businesses in dynamic and uncertain contexts. Practical implications: It is expected that the research
results presented in details can illustrate concrete examples of application of the main concepts: agile
organization, dynamic capabilities, knowledge management, performance assessment, enterprise risk
management and management by objectives. Originality/value: The originality of this study is focused
on the integration of conceptual triad and its application in the case study of a startup: agile
organization, dynamic capabilities and knowledge management.
knowledge management.enl
0
Santoro, Gabriele
Vrontis, Demetris
Thrassou, Alkis
Dezi, Luca
The Internet of Things: Building a knowledge management system for open innovation and
knowledge management capacity
Technological Forecasting and Social Change
Technological Forecasting and Social Change
347-354
136
Innovation capacity
Internet of Things
Knowledge flows
Knowledge management capacity
Knowledge management system
Open innovation
2018
Elsevier Inc.
10.1016/j.techfore.2017.02.034
internal-pdf://The Internet of Things Building a knowledge management system for open
innovation and knowledge management capacity. Technological.pdf
http://dx.doi.org/10.1016/j.techfore.2017.02.034
New disruptive technologies in the context of the Internet of Things (IoT), especially, are changing the
manner in which knowledge is managed within organizations, calling for a new and inventive
knowledge management system and an open approach, to foster knowledge flows. This pattern
expectedly should also enhance the development of internal knowledge management capacity, which
in turn is a prerequisite of firm's innovativeness. In this context, the main goal of this research is to
investigate the relationship among knowledge management system, open innovation, knowledge
management capacity and innovation capacity. To reach this goal, the research employs structural
equation modelling on a sample of 298 Italian firms from different sectors. The findings indicate that
knowledge management system facilitates the creation of open and collaborative ecosystems, and the
exploitation of internal and external flows of knowledge, through the development of internal
knowledge management capacity, which in turn increases innovation capacity. The research further
draws on its findings to identify significant scholarly and managerial implications, and to prescribe
future research directions.
knowledge management.enl
0
Ode, Egena
Ayavoo, Rajenthyran
The mediating role of knowledge application in the relationship between knowledge management
practices and firm innovation
Journal of Innovation & Knowledge
Journal of Innovation & Knowledge
knowledge management
2019
Journal of Innovation & Knowledge
10.1016/j.jik.2019.08.002
internal-pdf://The mediating role of knowledge application in the relationship between
knowledge management practices and firm.pdf
https://doi.org/10.1016/j.jik.2019.08.002
This study empirically examines the relationship between knowledge management practices and firm
innovation in the context of service firms in developing countries. The research also examines the
mediating role of knowledge application in the relationship between knowledge management practices
and firm innovation. From the literature review, this research develops a conceptual model that
hypothesises a positive and significant relationship between knowledge generation, knowledge storage,
knowledge diffusion, knowledge application and firm innovation. This research elicited responses
using a questionnaire from a sample of 293 service firms in Nigeria. A drop-off-pick-up (DOPU)
technique was used to obtain the data. The data was analysed using Structural Equation Modeling
(SEM). The findings show that knowledge management practices contribute to firm innovation, both
directly and indirectly. The results show that knowledge generation, storage and application have
significant and positive effect on firm innovation. The findings also show that knowledge application
mediates the relationship between knowledge generation, diffusion, storage and firm innovation. The
findings imply that knowledge management practices contribute to innovation as a hierarchy, with the
link through knowledge application having the greatest impact on firm innovation.
knowledge management.enl
0
Öberg, Christina
Alexander, Allen T.
The openness of open innovation in ecosystems – Integrating innovation and management
literature on knowledge linkages
Journal of Innovation and Knowledge
Journal of Innovation and Knowledge
211-218
4
4
Company-to-company
Knowledge transfer
Linkages
Network
Open innovation
Relationship
2019
Journal of Innovation & Knowledge
10.1016/j.jik.2017.10.005
internal-pdf://The openness of open innovation in ecosystems – Integrating innovation and
management literature on knowledge.pdf
http://dx.doi.org/10.1016/j.jik.2017.10.005
Open innovation has rendered increased interest both in practice and research, and has expanded from
dyadic transfers of ideas, to ecosystem levels. Knowledge is at the heart of open innovation, and this
paper describes and discusses knowledge-transfer linkages for open innovation. It does so based on a
literature review. The paper links together open innovation research with general management research
to categorise and discuss linkages among parties in terms of their openness and how they relate to
knowledge management. Conclusions indicate that openness needs to be considered in different
dimensions that also links to different knowledge management outcomes. The paper's contribution
consists of how it connects open innovation research to the general management literature, and how it
builds a practical understanding of how linkages between firms can be categorised to aid firms to
consider which mechanisms they may choose and why.
knowledge management.enl
0
Mardani, Amirhosein
Nikoosokhan, Saghi
Moradi, Mahmoud
Doustar, Mohammad
The Relationship Between Knowledge Management and Innovation Performance
Journal of High Technology Management Research
Journal of High Technology Management Research
12-26
29
1
Innovation Performance
Knowledge Creation
Knowledge Integration
Knowledge Management
2018
Elsevier
10.1016/j.hitech.2018.04.002
internal-pdf://The Relationship Between Knowledge Management and Innovation
Performance. The Journal of.pdf
https://doi.org/10.1016/j.hitech.2018.04.002
This study examines the quantitative relationship between knowledge management, innovation, and
performance. We aim to shed some light on the consequences of Knowledge Management (KM)
activities on firm's innovation and performance. Organizations are unaware of real implications of KM.
According to the literature review, we develop a research model showing a positive relationship
between knowledge management, and performance as well as its impact on innovation, which in turn
contributes to the firm's performance. Using data from 120 firms that are members of the Iranian
Power Syndicate, this model was tested empirically. Based on the Structural Equation Model (SEM)
results by Partial Least Square (PLS) method, research hypotheses were supported. Results show that
KM activities impact innovation and organizational performance directly, and indirectly through an
increase in innovation capability. It is found that knowledge creation, knowledge integration, and
knowledge application facilitate innovation and performance. Knowledge creation has more significant
effects on innovation speed, innovation quality, and innovation quantity, whereas innovation quality,
knowledge creation, and knowledge integration has more significant effects on performance. Findings
presented in this paper may help academics and managers in designing KM programs to achieve higher
innovation, effectiveness, efficiency, and profitability.
knowledge management.enl
0
Ardito, Lorenzo
Ferraris, Alberto
Messeni Petruzzelli, Antonio
Bresciani, Stefano
Del Giudice, Manlio
The role of universities in the knowledge management of smart city projects
Technological Forecasting and Social Change
Technological Forecasting and Social Change
312-321
142
May
Innovation ecosystem
Knowledge management
Knowledge-based urban development
Open innovation
Smart city
Universities
2019
Elsevier
10.1016/j.techfore.2018.07.030
internal-pdf://The role of universities in the knowledge management of smart city
projects..pdf
https://doi.org/10.1016/j.techfore.2018.07.030
The development of smart cities is becoming more and more based on knowledge management (KM)
frameworks. This leads to new managerial challenges, which reflect the complexity of KM governance
and processes issues of smart city projects as well as the need to manage knowledge that originates
both within and beyond projects' boundaries. However, in-depth research on the development of smart
cities from a managerial and KM perspective has remained scant. In detail, although universities are
deemed to be responsible for the competitiveness and superiority of knowledge-based ecosystems, like
smart city projects, the different roles they play in such projects when dealing with KM governance
and processes issues are still understudied. Therefore, by conducting an exploratory case study of 20
smart city projects, this paper aims to scrutinize how universities manage the KM governance issue
when internal knowledge is used, the KM governance issue when external knowledge is used, the KM
processes issue when internal knowledge is used, and the KM processes issue when external
knowledge is used. Results reveal that universities act as knowledge intermediaries, knowledge
gatekeepers, knowledge providers, and knowledge evaluators.
knowledge management.enl
0
Bashir, Makhmoor
Farooq, Rayees
The synergetic effect of knowledge management and business model innovation on firm
competence: A systematic review
International Journal of Innovation Science
International Journal of Innovation Science
362-387
11
3
Business model innovation
Firm competence
Knowledge management
2019
10.1108/IJIS-10-2018-0103
internal-pdf://The synergetic effect of knowledge management and business model innovation
on firm competence. International Journal of Innovation.pdf
Purpose: The purpose of this paper is to provide a systematic review of the linkage between knowledge
management, business model innovation and firm competence. The study attempts to summarize a few
important and essential issues which future research should address. Design/methodology/approach:
Researchers have conducted an extensive review of the literature covering 50 journals from various
databases like Scopus, ProQuest and Emerald. A total of 88 articles from 1997 to 2018 on knowledge
management and business model innovation were selected and analyzed. Findings: The study found
that the integration of knowledge management and business model innovation leads to a sustainable
competitive advantage. The relationship between knowledge management, business model innovation
and firm competence seems to be fragmented because of various meaning and conceptualizations. The
study endeavors to examine the relationship between the dimensions (knowledge acquisition,
knowledge conversion, knowledge dissemination, knowledge application and knowledge reuse) of
knowledge management and business model innovation (value proposition, assets and capabilities,
revenue and cost architecture and actors in business networks). The study highlights that chief
knowledge officers have a vital role to play in enhancing knowledge management orientation of a
company so that knowledge regarding new ways of value creation and value capture is heard within an
organization. Research limitations/implications: This study provides a distribution schema of
knowledge management and business model innovation articles based on different search criteria by
highlighting different future research avenues. The study is believed to serve as a basis and be a
valuable tool for researchers to understand the current and future scenarios about knowledge
management and business model innovation. Researchers also acknowledge the limitations of this
study with regard to exclusive search criteria, which might affect its generalizability. Practical
implications: The study argues that better knowledge sharing between departments could benefit value
creation and therefore drive the organization toward business model innovation which would
automatically boost firm competence. The study has made an attempt to highlight the role of Chief
Knowledge Officer with regard to business model innovation. Therefore, the proposed model
developed in this review will help the organization to better understand the role of knowledge
management and business model innovation. Originality/value: This is one of the first systematic
reviews of knowledge management and business model innovation which provides a detailed
understanding of the past and future research on the two.
knowledge management.enl
0
Dalmarco, Gustavo
Maehler, Alisson Eduardo
Trevisan, Marcelo
Schiavini, Janaina Mortari
The use of knowledge management practices by Brazilian startup companies
RAI Revista de Administração e Inovação
RAI Revista de Administração e Inovação
226-234
14
3
brazil
knowledge management
startup companies
2017
Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da
Universidade de São Paulo – FEA/USP
10.1016/j.rai.2017.05.005
internal-pdf://The use of knowledge management practices by Brazilian startup companies.
RAI Revista.pdf
http://dx.doi.org/10.1016/j.rai.2017.05.005
To be competitive in current knowledge economy, startup companies should effectively use available
knowledge to implement their development strategies. Consequently, it is necessary to identify which
knowledge management (KM) practices are used by startup companies. This paper aims to identify
KM practices used to overcome critical factors of startups’ development in Brazil. It will be discussed
the relation between the critical factors of startup development and the KM practices used. Interviews
were conducted with startups established in business incubators in the southern region of Brazil.
Results demonstrated that the main KM practices used to overcome critical factors of startup
development – Opportunity Recognition, Entrepreneurial Commitment, Credibility and Sustainability
– are related to company's internal knowledge. Internal knowledge is a company asset, which includes
not only R&D activities but also its actions and routines. An important remark was that even though
startups are not aware of KM practices, they have organized routines and standards aligned with
current KM theories.
knowledge management.enl
0
Singh, Sanjay Kumar
Gupta, Shivam
Busso, Donatella
Kamboj, Shampy
Top management knowledge value, knowledge sharing practices, open innovation and
organizational performance
Journal of Business Research
Journal of Business Research
1-11
November 2018
Knowledge sharing practices
Open innovation
Organizational performance
SMEs
Top management knowledge value
2019
Elsevier
10.1016/j.jbusres.2019.04.040
internal-pdf://Top management knowledge value, knowledge sharing practices, open
innovation and organizational performance. Journal of.pdf
https://doi.org/10.1016/j.jbusres.2019.04.040
Open innovation as driver of organizational performance of small and medium-sized enterprises
(SMEs) has received relatively little scholarly attention. Drawing upon the resource-based view and
the knowledge-based view of firms, we examined antecedents and outcome of open innovation in
SMEs. We collected multisource data from 404 SMEs and used structural equation modeling to test the
hypotheses. Our study suggests that top management knowledge value and knowledge creating
practices influence open innovation, which, in turn, influences organizational performance. Results of
the study are discussed in the light of previous studies and suggest implications for theory and practice
of open innovation.
knowledge management.enl
0
Liu, Yi
Chan, Christopher
Zhao, Chenhui
Liu, Chao
Unpacking knowledge management practices in China: do institution, national and organizational
culture matter?
Journal of Knowledge Management
Journal of Knowledge Management
619-643
23
4
China
Institutional theory
Knowledge management
National cultures
Organizational culture
2019
10.1108/JKM-07-2017-0260
internal-pdf://Unpacking knowledge management practices in China do institution, national
and organizational culture matter Journal of Knowledge.pdf
Purpose: This study aims to empirically examine knowledge management practices in China with the
purpose to provide a holistic view regarding the current status of knowledge management at both
national and organizational levels. Design/methodology/approach: Using a survey method, this study
collected primary data from organizations across several regions in China. The data were analyzed to
detect possible relationships among institutional force, organizational culture and knowledge
management process in Chinese organizations. More specifically, to what extent are these relationships
moderated by national culture? Findings: While knowledge management practices in China were partly
influenced by institutional forces, most of the predicted connections between organizational culture
and knowledge management were supported. In addition, the dynamic nature of national culture is
predominant, that pervasively influencing knowledge management processes and thus
contextualization determines how knowledge is being managed in China. Indeed, the ideologies of
relationships and trust are key vehicles for knowledge management in the Chinese organizations.
Practical implications: This study comprehensively reviews existing literature to form an integrative
framework, which is under explored in a Chinese context. Such initiative helps scholars and
practitioners to gain a full understanding of knowledge management, in general, in the Chinese
business environment in particular. Originality/value: This paper provides a detailed and empirical
insight into the knowledge management practices in Chinese organizations and suggests that
knowledge management in a distinctive and yet diverse cultural context should be considered with
caution.
knowledge management.enl
0
Cerchione, Roberto
Esposito, Emilio
Using knowledge management systems: A taxonomy of SME strategies
International Journal of Information Management
International Journal of Information Management
1551-1562
37
1
Field analysis
Fuzzy logic
Knowledge management systems
Practices
Tools
2017
Elsevier Ltd
10.1016/j.ijinfomgt.2016.10.007
internal-pdf://Using knowledge management systems A taxonomy of SME strategies.
International Journal of Information Management, 37(1),.pdf
http://dx.doi.org/10.1016/j.ijinfomgt.2016.10.007
The paper aims to highlight the degree of diffusion and the intensity of use of knowledge management
systems (KMSs) among small and medium enterprises (SMEs) and to propose a taxonomy that
synthesises the strategies of using KMSs on the part of SMEs. Starting from a literature review on
KMSs used by SMEs and from a focus group with consultants/researchers operating in the field of
information technology in SMEs, an empirical investigation was designed, developed and conducted
through semi-structured interviews involving 61 selected SMEs operating in high tech industries. The
paper highlights three main issues regarding the use of KMSs. Firstly, SMEs adopt and use more
intensively traditional tools (KM-Tools) rather than new and more updated ones that are generally
cheaper and easier to use. Secondly, SMEs adopt and make more intensive use of practices (KMPractices) that do not exclusively focus on the knowledge management process, but seek to adapt
practices they already know to the requirements of knowledge management. Finally, the paper points
out that there is a relationship of reciprocity between KM-Tools and KM-Practices: one reinforces the
other and vice versa. The paper proposes a taxonomy bringing together SME strategies for using
KMSs. Specifically, four strategies are identified: guidepost, explorer, exploiter, and latecomer.
knowledge management.enl
0
Calvo, Nuria
Rodeiro-Pazos, David
Rodríguez-Gulías, María Jesús
Fernández-López, Sara
What knowledge management approach do entrepreneurial universities need?
Information Systems
Information Systems
21-29
85
Dynamic simulation
Entrepreneurial university
IT solutions
Knowledge management
Panel data
Resource-based view
2019
Elsevier Ltd.
10.1016/j.is.2019.06.002
internal-pdf://What knowledge management approach do entrepreneurial universities need.pdf
https://doi.org/10.1016/j.is.2019.06.002
This paper explores how universities’ entrepreneurial outcomes (patents, university spin-offs, research
projects and R&D contracts) relate to the availability and use of information and telecommunications
(IT) solutions for knowledge management (KM), looking at the period 2011–2014. We hypothesized
that entrepreneurial universities may benefit from a good connection between knowledge infrastructure
(IT solutions) and KM processes. We tested this hypothesis by estimating generalized least squares
models and negative binomial regression models for a sample of 63 Spanish universities over the
period 2011–2014. The results show that using a data grouping infrastructure improves several
measures of entrepreneurial outcomes of universities. Unexpectedly, institutional tools for
collaborative working and data warehouses significantly decrease the number of patents. From these
results, we suggest that process-oriented approaches for KM may worsen the entrepreneurial outcomes
of universities. The contribution of this analysis is twofold. First, it gives a better empirical
understanding of the way in which IT solutions for KM affect universities’ entrepreneurial outcomes.
Second, this analysis could guide a new design for IT solutions in order to improve these outcomes.
knowledge management.enl
0
Li, Jia
Liu, Minghui
Liu, Xuan
Why do employees resist knowledge management systems? An empirical study from the status
quo bias and inertia perspectives
Computers in Human Behavior
Computers in Human Behavior
189-200
65
Inertia
Knowledge management
Knowledge management systems
Status quo bias
User resistance
2016
Elsevier Ltd
10.1016/j.chb.2016.08.028
internal-pdf://Why do employees resist knowledge management systems An empirical study
from the
http://dx.doi.org/10.1016/j.chb.2016.08.028
Resistance to KMS (Knowledge Management Systems) is one of the major reasons frequently cited for
the failure of knowledge management initiatives. Although prior studies have employed various
theoretical perspectives to explain user resistance behavior, the research on the resistance to KMS has
been lacking. Furthermore, extant studies on the resistance to information systems in an organization
focus mainly on the mandatory use context. Considering that the adoption of or resistance to KMS is
basically an individual decision and should be based on the employee's previous personal knowledge
management practice, this research employs the status quo bias perspective to investigate the KMS
resistance phenomenon. A survey was conducted in a large petrochemical enterprise in China at the
initiative stage of a knowledge management project. The results indicate that loss aversion, transition
costs and social norms have positive effects on KMS resistance intention. Meanwhile, inertia
positively moderates the impact of status quo bias (i.e., loss aversion, transition costs and social norms)
on KMS resistance intention.
knowledge management.enl
0
Hu, Yi Fen
Hou, Jiang Liang
Chien, Chen Fu
A UNISON framework for knowledge management of university–industry collaboration and an
illustration
Computers and Industrial Engineering
Computers and Industrial Engineering
31-43
129
December 2018
Higher education
Knowledge management
Operational excellence
University–industry collaboration
2019
Elsevier
10.1016/j.cie.2018.12.072
internal-pdf://A framework for knowledge management of university–industry collaboration
and an illustration. Computers & Industrial.pdf
https://doi.org/10.1016/j.cie.2018.12.072
Knowledge is a core competency for maintaining competitive advantages of organizations. While
universities conduct research and create knowledge, few studies have been conducted to address the
applications of knowledge management (KM) to higher education in light of the increasing
requirement for universities to play additional roles in the modern society. This study aims to develop
a UNISON framework for managing knowledge for university–industry collaboration (UIC) with a
plan-do-check-act (PDCA) improvement circle. An empirical study was conducted in Taiwan for
improving employee productivity, optimizing resource use, motivating employees, and realizing
continuous improvement. The results have shown practical viability of the proposed KM models to
improve the performance of UIC as well as strengthen the efficiency and operational excellence for the
university serving various social responsibilities. Indeed, the case study university, National Tsing Hua
University, becomes the first national university being awarded for the National Quality Award in
Taiwan. This study concludes with the contributions and discussions of future research directions.
knowledge management.enl
0
Shakerian, Hamed
Dehnavi, Hasan Dehghan
Shateri, Fatemeh
A Framework for the Implementation of Knowledge Management in Supply Chain Management
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
176-183
230
May
knowledge management
supply chain management
value chain
2016
The Author(s)
10.1016/j.sbspro.2016.09.022
internal-pdf://A Framework for the Implementation of Knowledge Management in Supply
Chain Management. Procedia - Social and.pdf
http://dx.doi.org/10.1016/j.sbspro.2016.09.022
Knowledge management (KM) is one of the most important competitive resources in each organization
so that many believe that companies who can get knowledge and applies it faster, they will be more
successful in competitive market. On the other hand, the importance of competition between
companies has been lost and the competition between supply chains to produce maximum values for
customer has been emphasized. Supply chain management is assumed as operational strategic situation
in service and product industries. Over the last 10 years the companies has implemented strongly
supply chain management strategies in their organization. Knowledge management is major capability
of supply chain management and vital element of intensive information and multi-cultural
organizational environment. Understanding the importance of knowledge management in the supply
chain is an attempt to provide a conceptual framework for the knowledge management in managing
supply so a case study was conducted by French companies. This research was conducted based on
questionnaire containing multiple- choice 66 items. Of among, these are a few questions about
knowledge management, knowledge matrix Nonaka and knowledge management practices. Finally, a
summary of findings and results of knowledge management of the supply chain was provided.
knowledge management.enl
0
v. Alberti-Alhtaybat, Larissa
Al-Htaybat, Khaldoon
Hutaibat, Khalid
A knowledge management and sharing business model for dealing with disruption: The case of
Aramex
Journal of Business Research
Journal of Business Research
400-407
94
August
Agile
Aramex
Asset-Light
Business Model
Disruptive Technologies
Knowledge sharing and management
2019
Elsevier
10.1016/j.jbusres.2017.11.037
internal-pdf://A knowledge management and sharing business model for dealing with
disruption The case of.pdf
http://dx.doi.org/10.1016/j.jbusres.2017.11.037
The current study investigates the global logistics player Aramex and how it deals with disruptive
technologies. In particular, it focuses on the unique business model that the case organisation has
adopted and that allows for disruption to be managed through collaborative knowledge management.
The study is qualitative and uses video, document/text and interview material for the case organisation.
Data was analysed in two coding stages to derive at the categories/themes that have the most
explanatory power. Aramex, a global logistics providers originating from the Middle East, is utilised to
illustrate their business concept that determines and permeates their organisational culture. Disruptive
technological innovations, such as Big Data Analytics, new hardware, smart apps that can connect
individuals to the corporation in different contexts, feature strongly, to manage their collective
knowledge of innovation and value creation. Disruption is embedded in their business model and an
important part of their business operations.
knowledge management.enl
0
Barão, Alexandre
de Vasconcelos, José Braga
Rocha, Álvaro
Pereira, Ruben
A knowledge management approach to capture organizational learning networks
International Journal of Information Management
International Journal of Information Management
735-740
37
6
Intellectual capital
Knowledge management
Ontology design
Organizational knowledge
Social network analysis
2017
Elsevier
10.1016/j.ijinfomgt.2017.07.013
internal-pdf://A knowledge management approach to capture organizational learning
networks. International Journal of Information.pdf
http://dx.doi.org/10.1016/j.ijinfomgt.2017.07.013
Effective knowledge management practices in organizations are focused on knowledge creation and
knowledge transfer activities. Thus, intelligence and competencies matters at the organizational
workplace. For most knowledge intensive organizations is fundamental the continuous availability and
development of domain expertise. This paper describes an ongoing research project to develop an
organizational knowledge architecture that is being specified and developed to support collaboration
tasks as well as design and model predictive data analysis and insights for organizational development.
The primary goal of this research is to create a suitable architecture for use, initially, in intranet
(corporate portal) collaborative procedures, but also scalable for later use in more generic forms of
ontology-driven knowledge management systems. The designed architecture and functionalities aim to
create coherent web data layers for intranet learning and predictive analysis, defining the vocabulary
and semantics for knowledge sharing and reuse projects. Regarding intellectual capital definition, this
research argues that effective knowledge management are based on the dynamic nature of the
organizational knowledge, and predictive data analysis and insights identification can transform and
add value to an organization. This paper presents a knowledge management and engineering
perspective (ontology based) for the application of predictive analysis and insights at the
organizational (corporate) workplace towards the development of the organizational learning network.
knowledge management.enl
0
Zouari, Mouna Ben Chouikha
Dakhli, Salem Ben Dhaou
A multi-faceted analysis of knowledge management systems
Procedia Computer Science
Procedia Computer Science
646-654
138
Facet
Knowledge
Knowledge management process
Knowledge management system
Strategy
Structuration theory
Technology
2018
Elsevier B.V.
10.1016/j.procs.2018.10.086
internal-pdf://A Multi-Faceted Analysis of Knowledge Management Systems. Procedia.pdf
https://doi.org/10.1016/j.procs.2018.10.086
As stressed by many academics and practitioners, knowledge is the key source for competitive
advantage in modern organizations. These authors have come to realize that knowledge management is
the key to organizational performance and survival in continuously changing economic, technological,
political, and social environment. To be effective, deployment of knowledge management within
organizations requires support materialized by knowledge management systems. Nevertheless, despite
the richness of the literature on knowledge management systems, the definitions proposed for this
concept are largely technology-oriented. This restrictive view which considers knowledge management
systems as software tools, resulted in the failure of knowledge management in many organizations. We
think that knowledge management systems have four important facets - a technological facet, a human
resources facet, a process facet, and a context facet - which determine the drivers of their effectiveness.
In this paper, we propose a conceptual model - based on the structuration theory - which demonstrates
that the importance and the characteristics of the four facets of knowledge management systems
depend on the knowledge management strategy, the knowledge management activities, and the
external environment.
knowledge management.enl
0
Appasani, Krishnarao
Surani, Azim
Epigenomics: From chromatin biology to therapeutics
Epigenomics: From Chromatin Biology to Therapeutics
Epigenomics: From Chromatin Biology to Therapeutics
1-542
framework
knowledge management
systems thinking
2012
9780511777271
10.1017/CBO9780511777271
internal-pdf://A systems thinking framework for knowledge management. Decision Support
Systems, 31(1), 5–16..pdf
Understanding mechanisms of gene regulation that are independent of the DNA sequence itself —
epigenetics — has the potential to overthrow long-held views on central topics in biology, such as the
biology of disease or the evolution of species. High throughput technologies reveal epigenetic
mechanisms at a genome-wide level, giving rise to epigenomics as a new discipline with a distinct set
of research questions and methods. Leading experts from academia, the biotechnology and
pharmaceutical industries explain the role of epigenomics in a wide range of contexts, covering basic
chromatin biology, imprinting at a genome-wide level, and epigenomics in disease biology and
epidemiology. Details on assays and sequencing technology serve as an up-to-date overview of the
available technological tool kit. A reliable guide for newcomers to the field as well as experienced
scientists, this is a unique resource for anyone interested in applying the power of twenty-first-century
genomics to epigenetic studies.
knowledge management.enl
0
Albassam, Bassam A.
Building an effective knowledge management system in Saudi Arabia using the principles of good
governance
Resources Policy
Resources Policy
101531
64
October
Economic complexity
Good governance
Knowledge management system
Public sector effectiveness
Saudi Arabia
2019
Elsevier Ltd
10.1016/j.resourpol.2019.101531
internal-pdf://Albassam, B. A. (2019). Building an effective knowledge management system
in Saudi Arabia using the principles of good governance..pdf
https://doi.org/10.1016/j.resourpol.2019.101531
In seeking to achieve economic diversification, Saudi Arabia faces challenges in transitioning from a
rentier economy to a knowledge-based economy. In order to achieve this, a number of strategic plans
have been adopted by the government to establish a sound knowledge management system that will
benefit from foreign investments and the outcome of research and development activities in the
country. This paper discusses the issues that hinder the country from reaching the level of economic
diversification targeted by previous plans. It then presents the results of quantitative and qualitative
analyses to identify the dimensions of governance that can help Saudi Arabia to build an effective
knowledge management system as a means to achieve sustainable development. The study's findings
highlight the importance of enhancing public sector productivity, fighting corruption, and enabling
rule-of-law systems as key factors in creating a quality knowledge management system in Saudi
Arabia.
knowledge management.enl
0
Lopes, Cátia Milena
Scavarda, Annibal
Hofmeister, Luiz Fernando
Thomé, Antônio Márcio Tavares
Vaccaro, Guilherme Luís Roehe
An analysis of the interplay between organizational sustainability, knowledge management, and
open innovation
Journal of Cleaner Production
Journal of Cleaner Production
476-488
142
Knowledge management
Open innovation
Organizational sustainability
Sustainable innovations
2017
10.1016/j.jclepro.2016.10.083
internal-pdf://An analysis of the interplay between organizational sustainability, knowledge
management, and open innovation. Journal of Cleaner Production,.pdf
Organizational sustainability increasingly focuses on how to manage new knowledge of ideas and
practices that can expand business. Open innovation plays a key role towards effective strategic
sustainable management. Through open innovation, companies can leverage knowledge management
to an asset that promotes sustainable innovations that influence back organizational sustainability. This
paper explores the case of a Brazilian family-owned company of rubber products, operating in the
sectors of health, education, and coatings, which based on organizational sustainability uses knowledge
to develop open innovation aiming to promote sustainable innovations. The methodology is an
exploratory single case study research based on informal observation, semi structured interviews with
key informants, and focus group discussions. The case study's results explore in depth the company's
experience in adopting the strategic organizational sustainability using knowledge management and
open innovation to promote sustainable innovations in accordance with the model of the Organization
for Economic Co-operation and Development for eco-innovation, acting as a driver for significant
changes in the organization's culture in organizational sustainability.
knowledge management.enl
0
Shah, Mahmood
Maitlo, Abdullah
Jones, Paul
Yusuf, Yahaya
An investigation into agile learning processes and knowledge sharing practices to prevent identity
theft in the online retail organisations
Journal of Knowledge Management
Journal of Knowledge Management
2019
10.1108/jkm-06-2018-0370
internal-pdf://An investigation into agile learning processes and knowledge sharing practices
to prevent identity theft in the online retail organisations. Journal of.pdf
Purpose Lack of individual awareness of knowledge sharing practices to prevent identity theft is a
significant issue for online retail organisations (OROs). Agile learning processes and sharing of
knowledge is essential, but the lack of relevant training inhibits these processes within the online
industry. This study aims to identify the inhibiting factors in agile learning and knowledge sharing
process with recommendations for best practice for organisations and staff to effectively share
knowledge on identity theft prevention.Design/methodology/approach Three qualitative case studies
were undertaken in OROs in the UK. Data were collected using semi-structured interviews, internal
documents and related external material. The data were analysed using a thematic analysis
method.Findings The findings identified that individual staff members within OROs from the
information security and fraud prevention departments often share their knowledge as a community.
However, there is no formal knowledge sharing process or any related training facilitating this
exchange. There is a need for agile learning environment in OROs of the UK.Originality/value The
study offers both theoretical and practical contributions to the extant literature of agile learning of
knowledge sharing to prevent identity theft in OROs. Existing learning opportunities are not being
used to enhance the knowledge of individuals, and OROs need to increase the skills and trust of their
staff to share knowledge efficiently. This study identifies the systemic weaknesses inherent in the
process of knowledge sharing and existing training provision within OROs. It provides ORO managers
with practical guidelines in facilitating trust between individuals and developing appropriate training
systems to educate staff on sharing organisational knowledge. This study contributes by extending the
knowledge sharing framework proposed by Chong et al. (2011) for enhanced individual knowledge
sharing processes to prevent identity theft within OROs. It also identifies OROs’ weaknesses in
knowledge sharing learning processes for theft prevention and offers prevention guidelines and
recommendations for developing effective agile learning environments.
knowledge management.enl
0
Torabi, Mir Hamid Reza
Kyani, Abdulkarim
Falakinia, Hussein
An Investigation of the Impact of Knowledge Management on Human Resource Performance in
Management of Keshavarzi Bank Branches in Tehran
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences
471-481
230
May
2016
The Author(s)
10.1016/j.sbspro.2016.09.059
internal-pdf://An Investigation of the Impact of Knowledge Management on Human Resource
Performance in Management of Keshavarzi Bank Branches in Tehran..pdf
http://dx.doi.org/10.1016/j.sbspro.2016.09.059
This article attempts at several foci. Its main objective is to explore the impact of knowledge
management (KM) on human resource (HR) performance in management of Keshavarzi bank branches
in Tehran. It also considers prioritization of various elements of HR performance and proposes
suggestions for improvement of performance through utilization of KM components. For purposes of
this study, a questionnaire, including 21 questions, was implemented. First, reliability analysis was
conducted to identify and eliminate irrelevant variables. The researchers also used Kolmogroph
Esmirnov test to consider the normality of variables’ distribution. Friedman rank order test was also
performed on employee performance components. Finally, to analyze the impact of KM on employee
performance and its components, one-sample t-tests were performed. In light of the results, KM
significantly influenced HR performance as well as all performance components, except for
environment. Directions for further research are also proposed.
knowledge management.enl
0
Siregar, Junita Juwita
Wardaya Puspokusumo, R. A.Aryanti
Rahayu, Anita
Analysis of Affecting Factors Technology Acceptance Model in the Application of Knowledge
Management for Small Medium Enterprises in Industry Creative
Procedia Computer Science
Procedia Computer Science
500-508
116
Knowledge Management
SEM
TAM
Web
2017
Elsevier B.V.
9781510849914
10.1016/j.procs.2017.10.075
internal-pdf://Analysis of Affecting Factors Technology Acceptance Model in The
Application Of Knowledge Management for Small Medium.pdf
https://doi.org/10.1016/j.procs.2017.10.075
This paper explains the factors of affecting the technology acceptance model (TAM) in the application
of Knowledge Management to small medium enterprises in creative economy. The objective of this
research is to analyze the correlation among the perceived ease of use(PEOU) variable, voluntaries
use(VU) variable, perceived entertainment value (PEV) variable, perceived usefulness (PU) variable
and factor of Web usage attitude (WU) which is a factor influencing the technology acceptance model
of knowledge management in small and medium enterprises. The method of research is explanatory
research which aims to analyze the relationship between one variable stage above. The Data collection
techniques used in this study is a questionnaire using semantic differential scale and explained the
research design, data retrieval, data processing and data analysis. Data analysis used in analyzing
factors of technological acceptance model (TAM) in the application of Knowledge Management in
small medium enterprises in creative economy is descriptive statistics to consider a frequency
distribution the size and spread of data on characteristics of the sample (respondents) and indicator
variable endogenous and provide explanation of its mean value, standard deviations, variant,
maximum, range, skewness and kurtosis. Statistical analysis inferential using structural equation model
(SEM). The result of this paper is the technology acceptance model of knowledge management small
medium enterprises influenced by the ease of use (PEOU) which will cause the advantage in using
(PU) because of advantage in using the user will be willing (have willingness) in using (VU), so that
have an attitude of the use of Web Knowledge Management (WU)
knowledge management.enl
0
Arpaci, Ibrahim
Antecedents and consequences of cloud computing adoption in education to achieve knowledge
management
Computers in Human Behavior
Computers in Human Behavior
382-390
70
Cloud computing
Knowledge management
Media in education
2017
Elsevier B.V.
10.1016/j.chb.2017.01.024
internal-pdf://Antecedents and consequences of cloud computing adoption in education to
achieve knowledge management. Computers in.pdf
The effective management of knowledge is critical to achieve high academic performance,
effectiveness, and efficiency. Adoption of cloud computing in education has the potential to enhance
the management of knowledge. This study aims to investigate the antecedents and consequences of
cloud computing adoption in education to achieve knowledge management. Thereby, this study
implemented the cloud computing in an authentic learning environment to support knowledge
management practices and provided participants with training and education. Pre-tests and post-tests
were administered on the first and last week of the 14-week intervention. This study examined the
causal relationship between the expectations for knowledge management practices and the perceived
usefulness of cloud computing services. Further, the causal relationships among innovativeness,
training and education, and perceived ease of use were examined in the study. Survey data collected
from 221 undergraduate students were analyzed by using structural equation modeling to validate the
research model. The results indicate that the perceived usefulness is significantly associated with the
expectations for knowledge creation and discovery, storage, and sharing. Amongst others, the
expectations for knowledge storage and sharing have a stronger relationship with the perceived
usefulness. Further, innovativeness and training & education are significantly associated with the ease
of use perceptions. The findings suggested that educational institutions may promote adoption of cloud
computing in education by increasing the awareness of knowledge management practices.
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