FAKTA MARKETING RADIO: Kondisi vs Strategi Oleh : Hery Margono Workshop Penyegaran Pimpinan Radio Siaran Swasta PRSSNI-Dewan Pers 14 Oktober 2009 Beberapa Fakta Globalisasi • Globalisasi telah mendorong interaksi antara aspekaspek politik, ekonomi, sosial, budaya, pertahanan dan keamanan menjadi makin intens dan makin kompleks. • Globalisasi telah mendorong tantangan maupun peluang yang dihadapi pelaku usaha menjadi sangat dinamik • Pelaku usaha yang mampu mengantisipasi dinamika perubahan yang sangat cepat pasti akan survive. Sebaliknya yang tidak memiliki kemampuan melakukan perubahan akan tersingkir dari permainan. • Komunikasi memainkan peran yang sangat penting untuk mengantisipasi dinamika perubahan. Three Elements Of Communications Planning Consumer Ideas Products Channels COMMUNICATION CHANNELS Trade Television Music property Radio Direct Mail Merchandise Newspapers Home shopping Booklet Facebook Activations Event Consumer Contacts Magazines Internet Cinema Multimedia Trader, Dealer Incentives Theme Park/ Virtual Reality SMS Out of Home Feature Film CD Rom Internet penetration is growing fast in South East Asia Number of Internet user in Southeast Asia (last 6 months of 2005) Country Population Number of users Penetration Source Malaysia 27,392,442 10,040,000 36.65 Internet world statistics (IWS) Singapore 4,300,000 2,421,000 56.30 Internet world statistics (IWS) Brunei 393,568 56,000 14.22 Internet world statistics (IWS) Thailand 66,527,571 8,420,000 12.65 Internet world statistics (IWS) Philippines 85,712,221 7,820,000 9.12 Internet world statistics (IWS) Vietnam 83,000,000 10,700,000 12.89 Internet world statistics (IWS) Indonesia 221,900,701 18,000,000 8.11 Internet world statistics (IWS) Laos 5,719,497 20,900 0.36 Internet world statistics (IWS) Cambodia 15,017,110 4,1000 0.27 Internet world statistics (IWS) Myanmar 54,021,571 6,3700 0.11 Internet world statistics (IWS) ASEAN 563,984,681 57,582,600 10.20 Source: APMF Media is evolving and so must your marketing strategies Ogilvy one – Asia Pacific Data Penggunaan Media di Indonesia • • • • • • 31 juta keluarga pemilik pesawat TV (2007) 476 ribu keluarga langganan Pay TV (2007) 25 juta pengguna internet (2008) 125 juta pengguna ponsel (2008) 15 juta total oplah media cetak (2007) 6,5 juta total Suratkabar Harian (2007) Sumber : Depkominfo Berapa jumlah pesawat radio ? Key Environmental Change Information: Big noise society Birth of Cynical consumer Products : • • • • • • • • • Perusahaan swasta nasional Perusahaan multinasional BUMN Pemerintah/PSA Partai Pilpres/Pilkada LSM/NGO Perorangan dll BELANJA IKLAN Advertising expenditure in local currency at current prices (Rupiah billion) 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007* 2008* 2009* Total Newspaper Magazines 3,335 1,075 211 4,140 1,202 270 5,094 1,540 311 3,762 958 191 5,521 1,415 194 7,768 1,882 308 9,613 2,693 422 13,062 3,502 521 16,165 4,378 667 23,434 5,711 1,097 27,311 5,524 1,212 32,077 8,165 1,247 38,413 9,760 1,561 46,096 11,712 1,874 54,854 13,938 2,230 * projection Source: ZenithOptimedia TV 1,638 2,203 2,678 2,213 3,449 4,933 6,007 8,383 10,311 15,298 17,792 20,648 24,683 29,619 35,247 Radio Cinema Outdoor 170 11 230 189 10 266 206 9 350 136 4 261 187 6 269 267 8 269 329 9 202 413 9 232 516 11 279 595 13 719 781 14 884 850 15 1,150 950 16 1,437 1,140 19 1,727 1,387 22 2,052 Internet 0 0 0 1 1 1 1 2 3 3 4 5 6 8 9 Advertising expenditure MEDIA SHARE OF ADVERTISING EXPENDITURE ADEX (Rp. billion) 100% Internet 80% Outdoor Cinema 60% Radio 40% TV Magazines 20% Newspaper 0% #REF! 1995 1997 1999 Source: ZenithOptimedia 2001 2003 2005 2007 2009 Belanja Iklan Pemerintah dan Partai Politik 2007 - 2008 Category 2007 2008 % Diff. Telco Services 2,771 4,377 58% Government & Politics 1,327 2,208 66% Corporate Ads & Social Servicces 1,315 1,666 27% Motorcycles 1,459 1,654 13% Hair Care 1,514 1,426 -6% Clove Cigarettes 1,512 1,386 -8% 611 1,327 117% Facial Care 1,135 1,122 -1% Banking & Financial 1,033 1,109 7% Media & Production House 1,011 1,068 6% 886 920 4% Partyline & Horoscope Laundry Products Source: Nielsen Advertising Information Services 2009. Belanja Iklan Pemerintah dan Partai Politik di Suratkabar Jan – Dec, di 93 Suratkabar Category 2007 2008 % Diff. Telco Services 978 1,390 42% Government & Politics 758 1,310 73% Motorcycles 751 980 30% Corporate Ads & Social Services 685 966 41% Real Estate 531 715 35% Banking 553 647 17% Media & Production House 494 584 18% Hotel, Bar, Cinema, and Restaurants 432 545 26% Formal Education 418 535 28% Cars 375 454 21% Source: Nielsen Advertising Information Services 2009. ALUR KERJA IKLAN Produsen/ Klien Rumah Produksi Konsumen Biro Iklan Rumah Rekaman & Post Production Percetakan Event Organizer Media Iklan Riset Alur umum Alur tidak umum Alur opsional FUNGSI PERUSAHAAN PERIKLANAN 1. 2. 3. 4. 5. 6. Membangun konsep komunikasi Membangun strategi kreatif dan strategi media Merencanakan program kampanye periklanan Mempersiapkan materi periklanan Membeli waktu dan ruang media Mengukur efektifitas program periklanan PERUSAHAAN PERIKLANAN • • • • • • • Media Buyer Biro Reklame (Out of home) Creative Boutique Media Specialist Full Service Agency > Biro Iklan Layanan Penuh Brand Agency Integrated Marketing Communication Agency Trends Media Komunikasi, Konsumen, Produk, dan Biro Iklan • Lompatan teknologi komunikasi dan informasi telah memunculkan berbagai wujud pesan dan media periklanan baru • Mayoritas pengiklan menggunakan media TV dan surat kabar • Perkembangan media berdampak pada perubahan gaya hidup/ kebiasaan konsumen • Belanja iklan tahun 2007 & 2008 didominasi sektor komunikasi, pemerintah&politik, korporat & sosial, dan motor • Perkembangan agency(biro iklan) semakin bervariasi • Walaupun reach radio lebih tinggi daripada surat kabar & majalah, namun persentase belanja iklan di radio lebih kecil bila dibandingkan surat kabar, majalah dan televisi Persaingan Program Radio Product: No distinctive products Radio A’ Radio A’’ Radio A’’’ Radio A IMPLIKASI Strategi komunikasi memegang peranan penting bagi pelaku bisnis untuk memenangkan kompetisi. 7 M Strategi Komunikasi • • • • Mission (tujuan komunikasi) Message (pesan komunikasi) Money (anggaran komunikasi) Marketing Communications Mix (bauran komunikasi pemasaran) • Media (pemilihan media komunikasi) • Moment (penjadwalan komunikasi) • Measurable (terukur) Strategi Pemasaran • Corporet Strategy • Marketing Strategy • Communications Strategy • Advertising Strategy Corporate Strategy Management Marketing Financial Production Peran Komunikasi Dalam Strategi Pemasaran Target Audience MARKETING STRATEGY : -Segmentation -Targeting - Positioning MARKETING MIX : Product Price Place Promotion Mix/IMC : - Advertising - Sales Promotion - Marketing PR - Personal Selling Target Market MARKETING COMMUNICATIONS CONSUMER GOODS INDUSTRIAL GOODS The Effect of Various Marketing Communications Effect on each state AIDA Public relations Advertising : Attention Personal Selling Sales promotion Interest Desire Action INTEGRATED MARKETING COMMUNICATIONS PLAN 1.SITUATION ANALYSIS The Industry The Competition The Institution The Communications spending 2. SWOT ANALYSIS Opportunity Threat Strength Weaknesses 3. TARGET AUDIENCE Geography Demography Psychographic Behavior 4. OBJECTIVE Announcement persuade Remind Behavior Change 5. COMMUNICATION PROBLEM Category Differentiation Product life cycle Loyalty Customer / Consumer Problem INTEGRATED MARKETING COMMUNICATIONS PLAN 6. CREATIVE STRATEGY Positioning Approach Selling premises & credo Tone and manner Execution 7. COMMUNICATIONS MIX Advertising (strategies, activity, rationale, payout) Public relations (strategies, activity, rationale, payout) Sales promotion (strategies, activity, rationale, payout) Personal communications (strategies, activity, rationale, payout) Beberapa Kegiatan ADVERTISING , MPR, SP – – – – TV Commercials Radio spot Print Ad. Outdoor Car Cards Direct Mail Sponsorship Advertorial Point of Purchase Tie – in Promotion Booklet & Brochure Etc. - Publication Publicity News Conference Seminar Survey Expert Opinion Event TV programs / Film Lobbying and negotiation Community involvement Corporate Social Responsibility Etc. ‾ ‾ ‾ ‾ ‾ Coupon Discount Patronage Awards Price Packs Incentive Exhibition Demonstration Festival Entertainment AV Presentation Etc. Mungkinkah share belanja iklan di Radio Siaran Swasta terhadap media periklanan lainnya meningkat? Thank You Let’s Discuss