SISTEM INFORMASI MANAJEMEN LAYANAN SMS CENTER

SISTEM INFORMASI MANAJEMEN
LAYANAN SMS CENTER
UNIVERSITAS MUHAMMADIYAH MALANG
SKRIPSI
Diajukan Untuk Memenuhi
Persyaratan Guna Meraih Gelar Sarjana Strata 1
Teknik Informatika Universitas Muhammadiyah Malang
Rifky Pujiyansyah Suropaty
201210370311225
JURUSAN TEKNIK INFORMATIKA
FAKULTAS TEKNIK
UNIVERSITAS MUHAMMADIYAH MALANG
2016
KATA PENGANTAR
Dengan memanjatkan puji syukur kehadirat Allah Subhanahu Wa Ta’ala
atas limpahan rahmat dan hidayah-Nya sehingga penulis dapat menyelesaikan
skripsi yang berjudul :
“SISTEM INFORMASI MANAJEMEN LAYANAN SMS CENTER
UNIVERSITAS MUHAMMADIYAH MALANG “
Di dalam tulisan ini disajikan pokok-pokok pembahasan yang meliputi
pendahuluan, landasan teori, perancangan sistem, implementasi dan pengujian
sistem. Peneliti menyadari sepenuhnya bahwa dalam penulisan tugas akhir ini
masih banyak kekurangan dan keterbatasan. Oleh karena itu peneliti
mengharapkan saran yang membangun agar tulisan ini bermanfaat bagi
perkembangan ilmu pengetahuan ke depan.
Malang, 07 Juni 2016
Penulis
iv
DAFTAR ISI
ABSTRAK ........................................................................................................................... i
ABSTRACT........................................................................................................................ ii
LEMBAR PERSEMBAHAN ............................................................................................ iii
KATA PENGANTAR ....................................................................................................... iv
DAFTAR ISI ....................................................................................................................... v
DAFTAR GAMBAR ........................................................................................................ vii
DAFTAR TABEL............................................................................................................. xii
BAB I PENDAHULUAN ................................................................................................... 1
1.1.
Latar Belakang..................................................................................................... 1
1.2.
Rumusan Masalah ............................................................................................... 3
1.3.
Tujuan .................................................................................................................. 3
1.4.
Batasan Masalah .................................................................................................. 4
1.5.
Metodologi .......................................................................................................... 4
1.6.
Sistematika Penulisan .......................................................................................... 5
BAB II LANDASAN TEORI ............................................................................................. 7
2.1.
Re-engineering .................................................................................................... 7
2.2.
Software Re-engineering ..................................................................................... 7
2.2.1.
Model Proses Software Re-engineering ...................................................... 7
2.3.
Legacy System ..................................................................................................... 9
2.4.
SMS Gateway....................................................................................................... 9
2.5.
Sistem Informasi ................................................................................................ 10
2.6.
Framework ........................................................................................................ 10
2.7.
Database ............................................................................................................ 11
2.8.
Codeigniter ........................................................................................................ 11
2.9.
Mysql ................................................................................................................. 12
2.10. Gammu .............................................................................................................. 14
2.11. Web Service ....................................................................................................... 14
BAB III ANALISA DAN PERANCANGAN SISTEM ................................................... 16
3.1.
Analisa Sistem ................................................................................................... 16
3.1.1.
Analisa Kebutuhan Fungsional ................................................................. 16
3.1.2.
Analisa Kebutuhan Non Fungsional ......................................................... 18
3.2.
Perancangan Sistem ........................................................................................... 20
3.2.1.
Use Case Diagram .................................................................................... 21
3.2.2.
Activity Diagram ....................................................................................... 25
v
3.2.3.
Sequence Diagram .................................................................................... 44
3.2.4.
Class Diagram .......................................................................................... 61
3.2.5.
Desain Database ....................................................................................... 62
3.2.6.
Arsitektur Sistem....................................................................................... 65
3.2.7.
Rancangan Interface ................................................................................. 65
3.2.8.
Rancangan Format Pesan Data Request ................................................... 67
BAB IV IMPLEMENTASI DAN PENGUJIAN SISTEM ............................................... 69
4.1.
Implementasi Sistem ......................................................................................... 69
4.1.1.
Implementasi Lingkungan Pengembangan ............................................... 69
4.1.2.
Implementasi Interface ............................................................................. 70
4.1.3.
Implementasi Sub Sistem Data Request ................................................... 96
4.2.
Pengujian Sistem ............................................................................................... 98
4.2.1.
Pengujian Fungsional Sistem .................................................................... 98
4.2.2.
Pengujian Non Fungsional Sistem .......................................................... 104
4.2.3.
Perbandingan SIM Layanan SMS Center Dengan Legacy System .......... 131
BAB V PENUTUP ......................................................................................................... 134
5.1.
Kesimpulan ...................................................................................................... 134
5.2.
Saran ................................................................................................................ 134
DAFTAR PUSTAKA ..................................................................................................... 136
LAMPIRAN .................................................................................................................... 138
BIOGRAFI PENULIS .................................................................................................... 139
vi
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136
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137