Menyirami tumbuhan secara kontinyu berarti turut serta menjaga kelangsungan pertumbuhan secara berkesinambungan A continuous watering plants means of taking part in maintaining a sustainable growth 116 PT Federal International Finance Laporan Tahunan 2011 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility Untuk terus melangsungkan kegiatan usahanya, Perusahaan menyadari bahwa sinergi dengan semua pihak dan kepedulian yang tinggi terhadap komunitas sekitar merupakan hal yang penting To continuously perform its business activities, the Company realizes the importance of synergy with all parties involved and caring to the surrounding community PT Federal International Finance Annual Report 2011 117 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility (CSR) Implementasi Implementation Demi menjaga keberlanjutan operasional Perseroan, maka implementasi dari proses lingkungan, kesehatan, keselamatan kerja, tanggung jawab sosial perusahaan (CSR) didasarkan pada filosofi Catur Dharma Astra dan kebijakan Perseroan yang terstruktur. Setiap tahun, Perseroan secara rutin mempublikasikan pernyataan Presiden Direktur dan Kebijakan Perusahaan yang dibuat dan digunakan untuk menetapkan langkah-langkah penerapan CSR di masa mendatang. Pernyataan Presiden Direktur merupakan pedoman umum bagi setiap karyawan dan Perseroan dalam rangka pencapaian target untuk tahun tersebut. Kebijakan Perusahaan bersifat lebih spesifik dan deskriptif, terutama dalam aspek Lingkungan, Kesehatan, Keselamatan Kerja, dan Tanggung Jawab Sosial. To help safeguard the sustainability of the Company’s operations, FIF bases the implementation of its CSR programs on the Catur Dharma Astra philosophy and a structured corporate policy. Every year, the Company regularly publishes statements from the President Director and the Corporate Policy employed to determine its CSR future implementation measures. The President Director’s Statement serves as a general guideline for each employee and the Company to achieve the targets for the given year. The Corporate Policy, however, is more specific and descriptive in nature, in particular in the Occupational Health, Safety & Environment (OHSE) and Corporate Social Responsibility (CSR) aspects. Struktur Implementasi Implementation Structure Catur Dharma Astra Astra Vision President Letter Corporate Policy Short Term Impact Through CSR, the community will appreciate companies that have a positive impact on their surrounding community FIF Values Business Key Performance Indicator-CLA Education Environmental Projects Health Community Relation Income Generating Activities Safety & Occupational Health strategy: Astra Green Company & Astra Friendly Company SYNERGY: ika FIF: Volunteer AAB, Affco & AI Social Institution 118 PATTERN: PLAN-DO-CHECK-ACTION REVIEW PT Federal International Finance Laporan Tahunan 2011 CULTURE: GRACIOUS Medium Term Impact Through CSR, customer will aware the existence of company and accept company’s offering Long Term Impact Through CSR, the employee involvement will build their proud to the company Serangkaian program CSR Perseroan yang diimplementasikan melalui sistem manajemen Astra Friendly Company, terfokus pada Bidang, Pendidikan, Pemberdayaan Ekonomi Masyarakat, Kesehatan Masyarakat, dan Lingkungan Hidup, serta Hubungan Masyarakat, dengan cakupan area Nasional, Wilayah, dan Cabang. The Company implements a series of CSR programs under the Astra Friendly Company management system, which focuses on Education, Economic Empowerment, Public Health, Environment, and Community Relationship, and covers National, Regional, and Branches’ areas. Dalam hal implementasi strategi program yang sedang berlangsung, dilakukan dengan cara membentuk Winning Team yang bersinergi secara eksternal dan internal dengan: ikaFIF (Ikatan Karyawan FIF), KopFIF (Koperasi FIF), Astra International dan Anak Perusahaan Astra Grup, Organisasi/Yayasan/Institusi Sosial, Customer, dan Supplier, termasuk sinergi khusus dengan Asuransi Astra Buana. Secara sistematis, proses Plan, Do, Check, dan Action termasuk proses review berkala juga sangat penting untuk dilakukan. Proses penanaman budaya bersyukur dan karakter Peduli Sesama/Jiwa Sosial juga merupakan “Hati” dari berhasilnya semua proses implementasi tersebut. In terms of ongoing programs’ strategic implementation, the Company established the Winning Team to synergize externally and internally with ikaFIF (FIF Employees’ Association), KopFIF (FIF Cooperative), Astra International and Astra Group Subsidiaries, Organizations/Foundations/Social Institutions, Customers, and Suppliers, including a special cooperation with Astra Buana Insurance. Systematically, a process covering steps on Plan-Do-Check-Action that includes a Routine Review is essential for program implementation. The culture of gratefulness and social awareness processes therefore are at the heart of every successful implementation of these programs. Guru, Pengusaha UKM Teacher, SME Entreprenuer Suplier/Rekan Kerja Supplier/ Business Partner Pemerintah Setempat Local Government Pelaksanaan CSR berdasarkan pada lokasi operasi Perseroan dan titik interaksi langsung dengan stakeholder, seperti komunitas guru, masyarakat yang berlokasi di lingkungan sekitar kantor atau area operasi, pelanggan dan keluarganya, rekan kerja FIF, dan pemerintahan setempat. Lingkungan Kantor Office Area Customer & Keluarganya Customer & Family CSR applications are based on the Company’s operational areas and direct interaction points with stakeholders, such as teachers communities, people living nearby FIF’s offices or operational areas, customers and their families, colleagues at FIF, and respective governmental administrations. PT Federal International Finance Annual Report 2011 119 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility (CSR) Kebijakan Donasi Donation Policy Pengertian Definition Donasi merupakan sumbangan atau partisipasi perusahaan baik atas inisiatif sendiri ataupun atas permintaan pihak lain, yang dapat berupa dana, barang/natura, kendaraan atau program bersama dan diberikan khususnya kepada masyarakat sekitar kantor perusahaan, yayasan, lembaga pemerintah atau pihak berkompeten lainnya. Donation is a charity or participation extended by the Company either from its own initiative or at the behest of other parties, which can be in the form of funding, goods, vehicles, or joint programs, and especially provided to people living nearby FIF’s offices, foundations, governmental organizations, or other parties deemed competent to handle such donations. Fokus Donasi Focus of Donation 1. High Priority a. Fields or Activities: • Education • Economic Empowerment • Public Health • Environment Management 1. Prioritas Tinggi a. Bidang atau Kegiatan : • Pendidikan • Pemberdayaan Ekonomi Masyarakat • Kesehatan Masyarakat • Pengelolaan Lingkungan b. Organisasi, Lembaga atau Institusi yang mengajukan: • Masyarakat sekitar kantor perusahaan • Customer • Karyawan • Yayasan Pendidikan/Agama/Sosial berpengaruh • Lembaga Pemerintah 120 yang b. Proposing Organizations, Foundations, or Institutions: • People living nearby FIF’s offices • Customers • Employees • Educational Foundations/Religious Foundations/ Influential Social Foundations • Governmental Organizations 2. Prioritas Sedang Bidang atau Kegiatan : • Olahraga • Sosial/Keagamaan • Kebudayaan 2. Medium Priority Fields or Activities: • Sports • Social/Religious Activities • Cultural Activities 3. Prioritas Rendah Bidang atau Kegiatan : Yang bersifat rutin, antara lain : HUT, Dies Natalis, Seminar, Pembelian undangan permintaan bersifat Pribadi yang bersifat keaderahan, Kongres, sarasehan, muktamar 3. Low Priority Fields or Activities: Routine activities, such as anniversaries, birthdays, seminars, invitations, congresses, gatherings, conferences. 4. Tidak Masuk Prioritas Bidang atau Kegiatan : • Politik • Berkaitan dengan Kompetitor • Bertendensi konflik dan SARA 4. Non-Priority Fields or Activities: • Politics • Related with Competitors • Those tend to be prejudiced and conflict-prone Faktor Penilaian Donasi Donation Assessment Factors 1. Sesuai dengan visi, misi, dan kebijakan perusahaan, termasuk dalam kerangka activity plan dan budget yang sudah direncanakan dan disetujui 2. Merupakan hasil survey kebutuhan dan pemetaan sosial yang sudah dilakukan sebelumnya 3. Dilakukan pemantauan dan evaluasi dengan selektif, dengan tujuan tepat sasaran, tepat lokasi, 1. Whether the request for donation is aligned to the Company’s vision, mission, policies, including activity plan framework and planned/approved budgets 2. Whether it is derived from the result of previous surveys on social needs and mapping 3. Whether selective monitoring and evaluation are applied to measure the effectiveness of the donation PT Federal International Finance Laporan Tahunan 2011 dan sesuai kebutuhan penerima dan perusahaan, termasuk memperhatikan prinsip kehati-hatian dalam pemilihan pengelola organisasi/lembaga berpengaruh dan bisa dipercaya. 4. Koordinasi/komunikasi dan sinergi dengan grup perusahaan agar berdampak lebih luas dan tidak tumpang tindih in terms of the objective, the location, and the needs of the beneficiaries as well as the Company. Donation assessment factors also include prudent principle on the selection of organizations or influential foundations, and they must be of excellent repute. 4. Donations are made in coordination with and communicated to the parent company for synergetic reasons and so that it may bring greater impacts and is not overlapping with other donations. Kebijakan Pemberian Donasi Donation Provision Policy a. Permintaan donasi dari masyarakat sekitar Perusahaan seperti : RT, RW, Kelurahan dan Kecamatan, diajukan oleh cabang, dievaluasi dan diputuskan oleh kantor pusat. Sangat dimungkinkan untuk bersinergi dengan anak perusahaan Astra lainnya. a. Requests for donation from people living nearby the Company’s operational areas, such as community units, neighborhood units, villages and districts, are proposed by FIF branches, to be subsequently evaluated and decided by the head office. It is highly possible for FIF to synergize with other Astra subsidiaries to provide this donation. b. Permintaan donasi dari tingkat wilayah yang lebih luas, seperti : provinsi dan nasional dari organisasi, lembaga, individu akan dilakukan koordinasi antar antar departemen, serta diinformasikan kepada Director in Charge Environment & Social Responsibility. Sangat dimungkinkan untuk bersinergi dengan anak perusahaan Astra lainnya. b. Requests for donation covering larger regional areas, such as provinces and the country, from organizations, foundations, or individuals, will be coordinated by FIF’s departments, and are informed to the Director in charge of the Environment & Social Responsibility. It is highly possible for FIF to synergize with other Astra subsidiaries to provide this donation. c. Sebagai bahan utama untuk evaluasi permintaan donasi, Corporate Environment & Social Responsibility (ESR) mengadministrasikan pemberian donasi kepada yayasan, organisasi, lembaga, atau institusi. c. As a principal material for donation request evaluation, the Corporate Environment & Social Responsibility administer the provision of donations to foundations, organizations, agencies, or institutions. d. Setiap permintaan donasi yang berkaitan perihal Security, Corporate Social Responsibility, Lingkungan serta lembaga, organisasi, individu terkait, dikoordinasikan dengan Management Representative dan Director In Charge Corporate Security, Environment and Social Responsibility. d. Each request for donation related to SESR and related foundations, organizations, or individuals, must be coordinated with the Management Representative and the Director in charge of Corporate Security, Environment and Social Responsibility. Implementasi Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility Implementations Sertifikasi Astra Friendly Company Astra Friendly Company Certification Berdasarkan filosofi Catur Dharma dan visi perusahaan untuk “Memenuhi harapan para pelanggan, karyawan, pemegang saham, kreditur dan pemerintah,” FIF memiliki komitmen tinggi terhadap pengembangan masyarakat dan komunitas melalui penerapan programprogram CSR yang terpadu. Based on the Catur Dharma philosophy and the Company’s vision to “meet the expectations of customers, employees, shareholders, creditors, and the government,” FIF is highly committed to the public and community development through its integrated CSR programs. Melalui standar Astra Friendly Company (AFC), Perseroan diharapkan dapat mengintegrasikan aspek sosial dalam setiap keputusannya dengan berlandaskan Catur Dharma, dan melaksanakan program kerja sistematis Through the Astra Friendly Company (AFC) standards, the Company is expected to integrate social aspects in each of its business decisions by taking into account the Catur Dharma principles and to implement systematic PT Federal International Finance Annual Report 2011 121 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility (CSR) 122 sesuai ”kontrak sosial”-nya yakni memenuhi hak-hak pemangku kepentingan. Dengan demikian, Perseroan senantiasa memilih langkah yang membawa dampak negatif terkecil bagi kepentingan masyarakat serta komunitas. programs in accordance with its “social contracts” to fulfill its stakeholders’ rights. Therefore, the Company always selects the steps that would create the least negative impacts on the public and communities. Standar AFC memberi pedoman konstruktif untuk meningkatkan kualitas hubungan Perusahaan dengan para pemangku kepentingan, termasuk para karyawan, keluarga dekat mereka, para pemegang saham, pelanggan, pemasok, komunitas, pemerintah, lingkungan, dan masyarakat umum. Hubungan yang seimbang dan harmonis harus dikembangkan dan dipelihara, agar tercipta kemitraan saling menguntungkan dengan semua pemangku kepentingan. Standar yang ditetapkan dalam AFC mengatur Sistem Manajemen, program-program CSR, dan Indikator Kinerja Utama bagi penerapan inisiatifinisiatif CSR. The AFC standard provides constructive guidelines to improve the quality of relationship between the Company and all its stakeholders, including employees, employees’ families, customers, suppliers, communities, the Government, the environment, and the greater public. A balanced and harmonious relationship must be nurtured and developed to create mutual partnerships with all stakeholders. AFC standard governs the Company’s Management System, CSR Programs, and Main Performance Indicators for its CSR initiatives. Sistem Manajemen AFC memiliki tiga komponen utama, yakni: 1. Value Memastikan seluruh program CSR sesuai dengan filosofi perusahaan ‘Catur Dharma’ dan etika bisnis atau etika kerja. The AFC Management System consists of three major components, namely: 1. Value Ensuring all CSR programs are in compliance with the Company’s philosophy of “Catur Dharma” and its business and work ethics. 2. Mindset Memastikan seluruh program CSR diterapkan secara sistematis dan diukur sesuai Sistem Manajemen Astra. 2. Mindset Ascertaining that the CSR programs are implemented systematically and in measured terms, in line with the Astra Management System. 3. Behaviour Memastikan seluruh program CSR dapat membantu Perusahaan dalam memenuhi hak para pemangku kepentingan. 3. Behaviour Ensuring that all CSR programs are beneficial for the Company to meet the rights of all stakeholders. AFC memberi pedoman bagi Perseroan dalam menentukan prioritas terhadap setiap program CSR, menyangkut minat para pemegang saham. The AFC provides the guideline for the Company to determine the priority for each of its CSR programs in relation with the interests of the shareholders. Setiap program CSR ditujukan untuk memberi solusi terhadap masalah yang muncul di masyarakat sebagai akibat kegiatan bisnis. Solusi ini difasilitasi dalam program pengembangan masyarakat dengan memakai penilaian kebutuhan, pemetaan sosial, dan studi kelayakan sebagai acuan. The implementation of each CSR program is aimed at providing solutions to the problems that may arise due to FIF’s presence and business operations among the society. These solutions are facilitated through the society empowerment programs by assessing the needs, mapping social issues, and conducting feasibility studies to provide a sound framework of reference. Indikator Kinerja Utama (Key Performance Indicators atau KPI) dipakai sebagai alat ukur untuk mengevaluasi target yang dicapai setiap program CSR. KPI merupakan metode evaluasi obyektif tentang keberhasilan Perusahaan dalam memenuhi kebutuhan pemangku kepentingan. The Key Performance Indicators (KPI) serve as a tool to evaluate targets achieved by each CSR program. The KPIs are an objective method for evaluating the Company’s success in fulfilling the needs of all stakeholders. PT Federal International Finance Laporan Tahunan 2011 Pencapaian Status AFC AFC Status Achievement Proses assessment Astra Friendly Company (AFC) telah diimplementasikan secara komprehensif sejak tahun 2007, dimana status internal assessment pada tahun 2011 menghasilkan status 5 star: 6 cabang, 4 star: 14 cabang, 3 star: 33 cabang, 2 star:14 cabang, 1 star: 4 cabang, dan patrol: 4 cabang. The Astra Friendly Company (AFC) assessment processes have been implemented comprehensively in the Company since 2007. The internal assessment in 2011 yielded the 5-star status for 6 branches, 4-star for 14 branches, 3-star for 33 branches, 2-star for 14 branches, 1-star for 4 branches, and the Patrol status for 4 branches. Pengakuan sertifikasi 5 star diberikan oleh Divisi Environment & Social Responsibility Astra International untuk cabang Denpasar, Bandung 1, Semarang, Solo, dan Makassar. Untuk Eksternal Assessment dihasilkan status 5 star untuk cabang Mataram, 4 star untuk Surabaya dan Karawang. The five-star certification was bestowed by the Environment & Social Responsibility Division of Astra International for FIF’s branches in Denpasar, Bandung 1, Semarang, Solo, and Makassar. The Mataram branch attained 5-star status, while Surabaya and Karawang each got a 4-star status from the External Assessment. Peningkatan status menjadi lebih baik, dengan adanya komitmen seluruh karyawan dan kesadaran akan manfaat membina hubungan baik dengan stakeholder yang ada. These status improvements in 2011 resulted from the strong commitment from all employees and their awareness on nurturing relationship with all stakeholders. 35 33 25 Status AFC 2011 AFC Status 2011 20 Bintang 5/Emas 30 15 10 14 Bintang 3/Biru Bintang 2/Merah 6 4 5 0 Bintang 4/Hijau 14 4 Bintang 1/Hitam PATROL/Warna lainnya Jumlah Cabang Program Pengembangan Community Development Community Development Programs Pendidikan Education Peningkatan Profesionalisme & Kesejahteraan Guru Professionalism and Welfare Enhancements for Teachers Equitable access and quality enhancement of education will provide the necessary life skills for all Indonesian citizens, thus encouraging them to develop themselves as respectable and independent human beings that ascribe to the values of Pancasila, as stipulated in the Law No. 20/2003 on National Education System (STRATEGIC Pemerataan akses dan peningkatan mutu pendidikan akan membuat warga negara Indonesia memiliki kecakapan hidup (life skills), sehingga mendorong tegaknya pembangunan manusia seutuhnya serta masyarakat madani dan modern yang dijiwai nilainilai Pancasila, sebagaimana diamanatkan dalam UU PT Federal International Finance Annual Report 2011 123 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility (CSR) 124 No 20 Tahun 2003 tentang Sistem Pendidikan Nasional (RENCANA STRATEGIS Kementerian Pendidikan Nasional 2010-2014, Bab I - Latar Belakang Hal 1-5). PLANS of the Ministry of National Education for 20102014, Chapter I – Background, Pages 1-5). Namun demikian, disebabkan oleh kendalakendala geografis, kemampuan pemerintah daerah, kompleksnya sistem pendidikan nasional dan masalah kesejahteraan guru, banyak sekali guru-guru di daerah (khususnya yang jauh dari pusat pemerintahan), kurang mendapatkan kesempatan yang maksimal untuk mengembangkan kompetensi mereka. Akibatnya, proses pembelajaran yang mereka lakukan di sekolah menjadi tidak berkembang dan berakibat pada mutu para lulusan yang kurang berkualitas. Oleh karena itu, PT. Federal International Finance (FIF), membantu pemerintah dalam mewujudkan peningkatan mutu pendidikan, kesejahteraan guru dan kecakapan hidup (life skills) masyarakat. However, limitations in terms of regional administrations’ capabilities, geographical obstructions, complicated national education system, and teachers’ welfare problems, provide few chances to the teachers, particularly those living remotely, to enhance their competence. As a consequence, teachers find it hard to develop their teaching skills, resulting in the low overall quality of school graduates. Therefore, PT Federal International Finance (FIF) assists the Government in raising the bar for education, teachers’ welfare, and people’s life skills enhancement programs. Pemberdayaan Ekonomi Masyarakat Salah satu upaya dalam membantu optimalisasi sumber daya perekonomian masyarakat dan langkah nyata kontribusi dalam pembangunan, Perseroan mengembangkan program bantuan pemberdayaan ekonomi masyarakat bagi kelompok masyarakat kurang mampu. Program tersebut memiliki bagian penting keberhasilan program seperti pendampingan berkelanjutan yang dibantu lembaga pendamping dan tentunya hal-hal yang mampu meningkatkan kemampuan seperti pelatihan spesifik serta pemberian dana bergulir. Diharapkan dengan pola bantuan ini, mampu menjadi pintu masuk peningkatan kualitas hidup dan kesejahteraan masyarakat. Economic Empowerment As one of the ways to help optimize the economy and the use of available resources and also as a concrete move toward public development, the Company initiated a number of public economic empowerment assistance program for the underprivileged. The program provided continuous assistance supported by foundations and other things that can improve capabilities, such as specific trainings and rolling funds provision. The Company hopes that this method of assistance will pave the way towards better quality of life and greater public welfare. FIF telah membantu memberdayakan masyarakat dalam bentuk pelatihan mekanik, pelatihan membuat mie, pelatihan pengemasan, pelatihan manajemen keuangan untuk kelompok ibu-ibu, pemberdayaan budidaya lele sangkuriang, pemberdayaan petani sayur, dan kegiatan usaha kecil menengah lainnya di berbagai kota. FIF has contributed and helped empower selected communities through trainings and other activities. These include training for mechanics, training for noodle making, training for packaging, financial management training for housewives, catfish aquaculture training, vegetable farming training and other SME activities in various cities. Kesehatan Masyarakat Kesadaran tentang pentingnya kesehatan, akan membawa dampak peningkatan kesehatan masyarakat. Perseroan telah membantu membangun kualitas kesehatan masyarakat melalui beberapa program penyuluhan gizi melalui Pos Pelayanan Terpadu (Posyandu), bantuan mobil tim medis, periksa kesehatan gratis, mobil layanan peduli kemanusiaan, donor darah, dan bantuan operasi pasien colostomy. Public Health Awareness on the importance health will eventually improve public health. In 2011, FIF engaged in the improvement of public health quality through nutrition counseling programs via Posyandus, mobile clinics, free health checkups, humanitarian service vehicles, blood donation, and free colostomy surgeries. PT Federal International Finance Laporan Tahunan 2011 Hubungan Masyarakat Kesuksesan Perseroan di suatu lokasi kerjanya yang tersebar merata secara nasional, memiliki arti adanya dukungan yang positif dari masyarakat. Kebutuhan masyarakat yang teridentifikasi oleh perseroan, diaplikasikan dalam sebuah program tanggung jawab sosial yang berkelanjutan dengan sasaran masyarakat dan pemerintahan setempat. Program kepedulian yang diselenggarakan tersebut memiliki skala prioritas dan dalam bentuk hibah. Community Relations The Company’s success in its operational areas throughout the Country are possible with positive support from the public. The Company has been successful in identifying the needs of the communities surrounding it and initiated sustainable social responsibility programs that targets the public and local governments. The awareness program has priority scales and is made manifest in the provision of grants. Lingkungan Hidup Dengan komitmen dan konsistensi terhadap sadar lingkungan yang nyaman, asri, bersih dan sehat, Perseroan memiliki perhatian terhadap pemanasan global, hemat energi, hemat sumber daya alam, dan perilaku positif yang mendorong kebiasaan berhemat dengan program cleaner production, penghijauan/ konservasi, kebersihan dan kesehatan lingkungan, serta aplikasi konsep Mengurangi, Menggunakan Kembali, Daur Ulang. Environment Being consistently committed to the creating of a comfortable, beautiful, clean, and healthy environment, the Company pays considerable attention to global warming, energy saving, economic use of natural resources, and positive behaviours that encourage frugality in terms of natural resources utilization. The programs implemented in 2011 include cleaner production, conservation, cleanliness and environmental health programs, as well as the application of the Reduce-Reuse-Recycle lifestyle. Penghargaan & Distribusi Program Awards and Program Distribution Penghargaan Awards Berkah dan rasa syukur yang diimplementasikan dalam bentuk kepeduliannya yang tinggi pada sektor pendidikan, Perseroan menerima anugerah Top CSR in Scholarship Program 2011 dalam ajang Charta Peduli Indonesia 2011 dari lembaga kemanusiaan nirlaba Dompet Dhuafa. Sejak berdirinya FIF, 23 tahun yang lalu, Perseroan telah berkontribusi dalam hal Peduli Pendidikan untuk bangsa dengan memberikan beasiswa kepada lebih dari 3.000 siswa kurang mampu, bantuan untuk mengembangkan profesionalisme dan kesejahteraan bagi lebih dari 6.000 guru, menyumbang lebih dari 3.000 buku perpustakaan, dan memperbaiki kelas-kelas di berbagai sekolah. FIF received Top CSR Award in Scholarship Program 2011 at the 2011 Charta Peduli Indonesia from the non-profit humanitarian institution Dompet Dhuafa, due to the Company’s focused attention to the education sector. FIF has contributed to the education sector for the country since its establishment 23 years ago. In 2011, FIF provided scholarships to 3,000 underprivileged students and trainings for increasing professionalism and welfare of more than 6,000 teachers. Also, FIF donated more than 3,000 books for libraries and renovated classrooms in many schools. Distribusi Program Programs of Distribution Berikut ini data tabel Distribusi Program Perusahaan selama tahun 2011. The following is table data of Distribution Program in 2011. 2011 Achievements Focus Contribution Pendidikan I Education 41,87% Hubungan Masyarakat I Community Relations 39,76% Kesehatan I Health 13,38% Pemberdayaan Ekonomi Masyarakat I Economic Empowerment Lingkungan Hidup I Environment Total 4,35% 0,64% 100,00% PT Federal International Finance Annual Report 2011 125 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility (CSR) 126 Pendidikan Education 41,87% Hubungan Masyarakat Public Relations 39,76% Kesehatan Health 13,38% Pemberdayaan Ekonomi Masyarakat Economic Empowerment 4,35% Lingkungan Hidup Environment 0,64% Pelatihan Guru Madrasah Cianjur Selatan Madrasah Teacher Training in South Cianjur Pelatihan Life Skills Pertanian untuk Guru Agriculture Life Skills Training for Teachers Pelatihan Guru PJOK Purwakarta PJOK Teacher Training in Purwakarta Pelatihan Mekanik di Mataram Mechanics Training in Mataram PT Federal International Finance Laporan Tahunan 2011 Pemberdayaan Budidaya Lele Sangkuriang di Bandung Empowerment of Sangkuriang Catfish in Bandung Pemberdayaan Petani Sayur di Pangkal Pinang Empowerment of Vegetable Farmers in Pangkal Pinang Pelayanan Kesehatan Gratis Free Medical Services Donor Darah Serentak Nasional National Blood Donation Operasi Gratis Colostomy Free Colostomy Surgery PT Federal International Finance Annual Report 2011 127 Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility (CSR) Kegiatan 2011 2011 Activities Pendidikan Education 3.914 Guru dari 1.041 Sekolah 3,914 Teachers from 1,041 schools Pelatihan Guru Beasiswa SD Beasiswa untuk 198 Siswa Scholarship for 198 Elementary Student Elementary School Scholarship Beasiswa SMP Beasiswa untuk 29 Siswa Scholarship for 29 Junior High Student Junior High School Scholarship Beasiswa SMU Beasiswa untuk 5 Siswa Scholarship for 5 High School Student High School Scholarship Beasiswa untuk 17 Mahasiswa Scholarship for 17 College Student Beasiswa Perguruan Tinggi Renovasi dan Perlengkapan Sekolah Tebar Buku Tuai Ilmu > 3.000 buku Book donation for school and social foundation Pemberdayaan Ekonomi Masyarakat Usaha Kecil & Dana Bergulir Sharing Tips Sukses Pengusaha Posyandu College Student Scholarship Renovation & School Equipment Economic Empowerment Program pemberdayaan ekonomi di 75 cabang implementasi AFC Projects in 75 branches that implement Astra Friendly Company Assessment, such as training for mechanic, catfish project, lifeskills for teachers, handycraft by mothers community Program sharing komunitas pengusaha dengan tema “Mari Berbagi Ilmu” Sharing success story from 10 success entreprenuer that being selected from 1,000 entrepreneur Kesehatan Masyarakat Small Enterprises and Microfinancing Entrepreneur Sharing Tips Community Health Posyandu Program Healthy Baby Award, Posyandu Associate Award, System Management 5.217 pendonor darah berhasil 5,217 Success Donor Record Donor Darah 773 pasien terlayani Free health service for 773 patient Pelayanan Kesehatan Gratis 2 Pasien Colostomy 2 Patient Colostomy conduct free operation Operasi Gratis Posyandu Blood Donation Free Medical Services Free Surgery Mobil Tim Medis Donasi Mobil Tim Medis Medical Rescue Car Donation Medical Team Car Mobil Jenazah Melayani 118 jenazah 118 corpse from poor people Corpse Car Melayani > 5.735 orang Free health service for > 5,735 patient Ambulance Mobil Layanan Peduli Kemanusiaan Mobil Layanan Masjid Melayani 14 Masjid, 679 orang Public Service for 14 mosque and 679 people Lingkungan Hidup Penghijauan Hutan Kota dan Konservasi Mosque Service Car Environment 2.000 pohon, program konservasi terumbu karang dan tukik 2,000 trees (include Mangrove), conservation program for coral reef and sea turtle with the help from environment community Program reduce, reuse dan recycle Reduce, Reuse, and Recycle program Program Cleaner Production Hubungan Masyarakat Conservation for City & National Park Cleaner Production Program Public Relation Sumbangan Lingkungan > 75 sponsorship Donation around FIF’s Office Donation around FIF’s Office Amal untuk Rumah Ibadah > 40 rumah ibadah Donation for religion activity Donation for Religion Community 115 anak 115 kids circumcision Khitanan Massal >400 orang >400 person food donation Qurban Program Difable Mandiri Mobil Sosial dan Bis Sosial 128 Training for Teachers Circumcision Program Qurban Program bekerja di perusahaan untuk para difable Difable program work at FIF for speial position, such as desk call/tele marketing and administrator Difable Program Melayani >4.554 orang dari 81 lembaga sosial Free shuttle service for social institution Social Bus & Car PT Federal International Finance Laporan Tahunan 2011 Sadar Lingkungan untuk Sekolah Dasar Environment Awareness in Elementary School Konservasi Bantaran Kali Ciliwung Ciliwung River Conservation Penanaman Mangrove oleh Komunitas Pecinta Alam Karyawan Mangrove Planting by the Employees’ Community Bantuan Qurban Ring 1 Program Donation for Ring 1 program Bantuan Panti Asuhan Semarang Donation for Orphanage in Semarang Bantuan Yayasan Sosial Bandung Donation for Social Charity in Bandung PT Federal International Finance Annual Report 2011 129