Statistical Results Sheet: Age, Education, Occupation, Clinical Pathway Analysis

LEMBAR HASIL PERHITUNGAN STATISTIK
Frequencies
Usia
Valid
> 30 - 40 Tahun
> 40 - 50 Tahun
> 50 - 60 Tahun
> 60 Tahun
Total
Frequency
19
52
19
15
105
Percent
18.1
49.5
18.1
14.3
100.0
Valid Percent
18.1
49.5
18.1
14.3
100.0
Cumulative
Percent
18.1
67.6
85.7
100.0
Pendidikan
Valid
SMP/Sederajat
SMA/Sederajat
Akademi/Diploma
Sarjana
Total
Frequency
33
65
2
5
105
Percent
31.4
61.9
1.9
4.8
100.0
Valid Percent
31.4
61.9
1.9
4.8
100.0
Cumulative
Percent
31.4
93.3
95.2
100.0
Pekerjaan
Frequency
Valid
Swasta
Wiraswasta
PNS
TNI/Polri
Tidak Bekerja/IRT
Total
6
12
24
7
56
105
Percent
5.7
11.4
22.9
6.7
53.3
100.0
Valid Percent
5.7
11.4
22.9
6.7
53.3
100.0
Cumulative
Percent
5.7
17.1
40.0
46.7
100.0
Kunjungan
Valid
1 Kali
2 Kali
> 2 kali
Total
Frequency
11
41
53
105
Percent
10.5
39.0
50.5
100.0
Valid Percent
10.5
39.0
50.5
100.0
Cumulative
Percent
10.5
49.5
100.0
Clinical Pathway
Valid
Kurang Lengkap
Lengkap
Total
Frequency
15
90
105
Percent
14.3
85.7
100.0
Valid Percent
14.3
85.7
100.0
Cumulative
Percent
14.3
100.0
Pelayanan
Valid
Kurang Baik
Baik
Total
Frequency
43
62
105
Percent
41.0
59.0
100.0
Cumulative
Percent
41.0
100.0
Valid Percent
41.0
59.0
100.0
Kepuasan
Valid
Kurang Puas
Puas
Total
Frequency
24
81
105
Percent
22.9
77.1
100.0
Valid Percent
22.9
77.1
100.0
Cumulative
Percent
22.9
100.0
Crosstabs
Clinical Pathway * Kualitas Pelayanan
Clinical
Pathway
Total
Clinical Pathway * Pelayanan Crosstabulation
Pelayanan
Kurang Baik
Kurang
Count
14
Lengkap Expected Count
6.1
% within Clinical Pathway
93.3%
% within Pelayanan
32.6%
% of Total
13.3%
Lengkap Count
29
Expected Count
36.9
% within Clinical Pathway
32.2%
% within Pelayanan
67.4%
% of Total
27.6%
Count
43
Expected Count
43.0
% within Clinical Pathway
41.0%
% within Pelayanan
100.0%
% of Total
41.0%
Baik
Total
1
8.9
6.7%
1.6%
1.0%
61
53.1
67.8%
98.4%
58.1%
62
62.0
59.0%
100.0%
59.0%
15
15.0
100.0%
14.3%
14.3%
90
90.0
100.0%
85.7%
85.7%
105
105.0
100.0%
100.0%
100.0%
Exact
Sig. (2sided)
Exact Sig.
(1-sided)
Chi-Square Tests
Value
19.857a
17.410
21.620
df
Asymptotic
Significance
(2-sided)
.000
.000
.000
Pearson Chi-Square
1
Continuity Correctionb
1
Likelihood Ratio
1
Fisher's Exact Test
.000
Linear-by-Linear Association
19.667
1
.000
N of Valid Cases
105
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 6.14.
b. Computed only for a 2x2 table
.000
Symmetric Measures
Asymptotic
Standardized
Value
Errora
Nominal by
Nominal
Interval by Interval
Ordinal by Ordinal
Contingency
Coefficient
Pearson's R
Spearman
Correlation
Approxima Approximate
te Tb
Significance
.399
.000
.435
.073
4.901
.000c
.435
.073
4.901
.000c
N of Valid Cases
105
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
Clinical Pathway * Kepuasan
Crosstab
Clinical
Pathway
Kurang
Lengkap
Lengkap
Total
Count
Expected Count
% within Clinical Pathway
% within Kepuasan
% of Total
Count
Expected Count
% within Clinical Pathway
% within Kepuasan
% of Total
Count
Expected Count
% within Clinical Pathway
% within Kepuasan
% of Total
Kepuasan
Kurang Puas
Puas
11
4
3.4
11.6
73.3%
26.7%
45.8%
4.9%
10.5%
3.8%
13
77
20.6
69.4
14.4%
85.6%
54.2%
95.1%
12.4%
73.3%
24
81
24.0
81.0
22.9%
77.1%
100.0%
100.0%
22.9%
77.1%
Chi-Square Tests
Asymptotic
Significance
Value
df
(2-sided)
25.287a
1
.000
22.057
1
.000
21.156
1
.000
Exact Sig.
(2-sided)
Total
15
15.0
100.0%
14.3%
14.3%
90
90.0
100.0%
85.7%
85.7%
105
105.0
100.0%
100.0%
100.0%
Exact Sig. (1sided)
Pearson Chi-Square
Continuity Correctionb
Likelihood Ratio
Fisher's Exact Test
.000
Linear-by-Linear
25.046
1
.000
Association
N of Valid Cases
105
a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is 3.43.
b. Computed only for a 2x2 table
.000
Symmetric Measures
Asymptotic
Standardized
Value
Errora
Nominal by
Contingency
.441
Nominal
Coefficient
Interval by
Pearson's R
.491
.105
Interval
Ordinal by
Spearman
.491
.105
Ordinal
Correlation
N of Valid Cases
105
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
Approximat
e Tb
Approximate
Significance
.000
5.716
.000c
5.716
.000c
Pelayanan * Kepuasan
Crosstab
Pelayanan
Total
Kurang Count
Baik
Expected Count
% within Pelayanan
% within Kepuasan
% of Total
Baik
Count
Expected Count
% within Pelayanan
% within Kepuasan
% of Total
Count
Expected Count
% within Pelayanan
% within Kepuasan
% of Total
Kepuasan
Kurang Puas
Puas
17
26
9.8
33.2
39.5%
60.5%
70.8%
32.1%
16.2%
24.8%
7
55
14.2
47.8
11.3%
88.7%
29.2%
67.9%
6.7%
52.4%
24
81
24.0
81.0
22.9%
77.1%
100.0%
100.0%
22.9%
77.1%
Chi-Square Tests
Asymptotic
Significance (2Exact Sig.
Value
df
sided)
(2-sided)
a
11.487
1
.001
9.941
1
.002
11.456
1
.001
.001
Total
43
43.0
100.0%
41.0%
41.0%
62
62.0
100.0%
59.0%
59.0%
105
105.0
100.0%
100.0%
100.0%
Exact Sig. (1sided)
Pearson Chi-Square
Continuity Correctionb
Likelihood Ratio
Fisher's Exact Test
Linear-by-Linear
11.378
1
.001
Association
N of Valid Cases
105
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 9.83.
b. Computed only for a 2x2 table
.001
Symmetric Measures
Asymptotic
Standardized Approximat
Value
Errora
e Tb
Nominal by
Nominal
Interval by Interval
Ordinal by Ordinal
Contingency
Coefficient
Pearson's R
Spearman
Correlation
.314
.001
.331
.093
3.557
.001c
.331
.093
3.557
.001c
N of Valid Cases
105
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
General Linear Model
Between-Subjects Factors
Value Label
Clinical Pathway
N
1
Kurang Lengkap
15
2
Lengkap
90
Descriptive Statistics
Clinical Pathway
Pelayanan
Kepuasan
Mean
Std. Deviation
N
Kurang Lengkap
1.07
.258
15
Lengkap
1.68
.470
90
Total
1.59
.494
105
Kurang Lengkap
1.27
.458
15
Lengkap
1.86
.354
90
Total
1.77
.422
105
Box's Test of Equality of Covariance Matricesa
Box's M
F
10.403
3.284
df1
3
df2
7734.928
Sig.
.020
Tests the null hypothesis that the observed covariance
matrices of the dependent variables are equal across
groups.
a. Design: Intercept + Clinicalpathway
Approximate
Significance
Multivariate Testsa
Hypoth
Effect
Value
F
esis df
Error df
Sig.
Noncent.
Observed
Parameter
Powerc
Pillai's Trace
.923
609.482b
2.000
102.000
.000
1218.964
1.000
Wilks' Lambda
.077
609.482b
2.000
102.000
.000
1218.964
1.000
Hotelling's Trace
11.951
609.482b
2.000
102.000
.000
1218.964
1.000
Roy's Largest Root
11.951
609.482b
2.000
102.000
.000
1218.964
1.000
Clinicalpathwa Pillai's Trace
.324
24.470
b
2.000
102.000
.000
48.940
1.000
y
.676
24.470b
2.000
102.000
.000
48.940
1.000
Hotelling's Trace
.480
24.470
b
2.000
102.000
.000
48.940
1.000
Roy's Largest Root
.480
24.470b
2.000
102.000
.000
48.940
1.000
Intercept
Wilks' Lambda
a. Design: Intercept + Clinicalpathway
b. Exact statistic
c. Computed using alpha = .05
Levene's Test of Equality of Error Variancesa
F
Pelayanan
Kepuasan
4.553
4.381
df1
df2
1
1
Sig.
103
103
.091
.089
Tests the null hypothesis that the variance of the dependent
variable is equal across groups.
a. Design: Intercept + Clinicalpathway
Tests of Between-Subjects Effects
Dependent
Type III Sum
Mean
Source
Variable
of Squares
df
Square
F
Corrected Model Pelayanan
4.802a
1
4.802 24.021
Kepuasan
4.459b
1
4.459 32.674
Intercept
Pelayanan
96.840
1
96.840 484.460
Kepuasan
125.335
1 125.335 918.462
Clinicalpathway Pelayanan
4.802
1
4.802 24.021
Kepuasan
4.459
1
4.459 32.674
Error
Pelayanan
20.589
103
.200
Kepuasan
14.056
103
.136
Total
Pelayanan
291.000
105
Kepuasan
348.000
105
Corrected Total
Pelayanan
25.390
104
Kepuasan
18.514
104
a. R Squared = .189 (Adjusted R Squared = .181)
b. R Squared = .241 (Adjusted R Squared = .233)
c. Computed using alpha = .05
Noncent. Observed
Sig. Parameter
Powerc
.000
24.021
.998
.000
32.674
1.000
.000
484.460
1.000
.000
918.462
1.000
.000
24.021
.998
.000
32.674
1.000
Estimated Marginal Means
Clinical Pathway
95% Confidence Interval
Dependent
Lower
Error
Bound
Variable
Clinical Pathway
Pelayanan
Kurang Lengkap
1.067
.115
.838
1.296
Lengkap
1.678
.047
1.584
1.771
Kurang Lengkap
1.267
.095
1.078
1.456
Lengkap
1.856
.039
1.778
1.933
Kepuasan
Mean
Std.
Upper Bound
Crosstabs
Usia
Total
Usia * Clinical Pathway Crosstabulation
Clinical Pathway
Kurang
Lengkap
Lengkap
> 30 - 40
Count
1
18
Tahun
% within Usia
5.3%
94.7%
% within Clinical Pathway
6.7%
20.0%
% of Total
1.0%
17.1%
> 40 - 50
Count
11
41
Tahun
% within Usia
21.2%
78.8%
% within Clinical Pathway
73.3%
45.6%
% of Total
10.5%
39.0%
> 50 - 60
Count
1
18
Tahun
% within Usia
5.3%
94.7%
% within Clinical Pathway
6.7%
20.0%
% of Total
1.0%
17.1%
> 60 Tahun Count
2
13
% within Usia
13.3%
86.7%
% within Clinical Pathway
13.3%
14.4%
% of Total
1.9%
12.4%
Count
15
90
% within Usia
14.3%
85.7%
% within Clinical Pathway
100.0%
100.0%
% of Total
14.3%
85.7%
Total
19
100.0%
18.1%
18.1%
52
100.0%
49.5%
49.5%
19
100.0%
18.1%
18.1%
15
100.0%
14.3%
14.3%
105
100.0%
100.0%
100.0%
Usia
> 30 - 40
Tahun
> 40 - 50
Tahun
> 50 - 60
Tahun
> 60 Tahun
Total
Usia
> 30 - 40
Tahun
> 40 - 50
Tahun
> 50 - 60
Tahun
> 60 Tahun
Usia * Pelayanan Crosstabulation
Pelayanan
Kurang Baik
Count
7
% within Usia
36.8%
% within Pelayanan
16.3%
% of Total
6.7%
Count
26
% within Usia
50.0%
% within Pelayanan
60.5%
% of Total
24.8%
Count
7
% within Usia
36.8%
% within Pelayanan
16.3%
% of Total
6.7%
Count
3
% within Usia
20.0%
% within Pelayanan
7.0%
% of Total
2.9%
Count
43
% within Usia
41.0%
% within Pelayanan
100.0%
% of Total
41.0%
Baik
Total
12
63.2%
19.4%
11.4%
26
50.0%
41.9%
24.8%
12
63.2%
19.4%
11.4%
12
80.0%
19.4%
11.4%
62
59.0%
100.0%
59.0%
19
100.0%
18.1%
18.1%
52
100.0%
49.5%
49.5%
19
100.0%
18.1%
18.1%
15
100.0%
14.3%
14.3%
105
100.0%
100.0%
100.0%
Usia * Kepuasan Crosstabulation
Kepuasan
Kurang Puas
Puas
Count
3
16
% within Usia
15.8%
84.2%
% within Kepuasan
12.5%
19.8%
% of Total
2.9%
15.2%
Count
15
37
% within Usia
28.8%
71.2%
% within Kepuasan
62.5%
45.7%
% of Total
14.3%
35.2%
Count
1
18
% within Usia
5.3%
94.7%
% within Kepuasan
4.2%
22.2%
% of Total
1.0%
17.1%
Count
5
10
% within Usia
33.3%
66.7%
% within Kepuasan
20.8%
12.3%
% of Total
4.8%
9.5%
Total
19
100.0%
18.1%
18.1%
52
100.0%
49.5%
49.5%
19
100.0%
18.1%
18.1%
15
100.0%
14.3%
14.3%
Total
Pendidikan
Total
Count
% within Usia
% within Kepuasan
% of Total
24
22.9%
100.0%
22.9%
81
77.1%
100.0%
77.1%
Pendidikan * Clinical Pathway Crosstabulation
Clinical Pathway
Kurang
Lengkap
Lengkap
SMP/Seder Count
2
31
ajat
% within
6.1%
93.9%
Pendidikan
% within Clinical
13.3%
34.4%
Pathway
% of Total
1.9%
29.5%
SMA/Seder Count
11
54
ajat
% within
16.9%
83.1%
Pendidikan
% within Clinical
73.3%
60.0%
Pathway
% of Total
10.5%
51.4%
Akademi/D Count
1
1
iploma
% within
50.0%
50.0%
Pendidikan
% within Clinical
6.7%
1.1%
Pathway
% of Total
1.0%
1.0%
Sarjana
Count
1
4
% within
20.0%
80.0%
Pendidikan
% within Clinical
6.7%
4.4%
Pathway
% of Total
1.0%
3.8%
Count
15
90
% within
14.3%
85.7%
Pendidikan
% within Clinical
100.0%
100.0%
Pathway
% of Total
14.3%
85.7%
105
100.0%
100.0%
100.0%
Total
33
100.0%
31.4%
31.4%
65
100.0%
61.9%
61.9%
2
100.0%
1.9%
1.9%
5
100.0%
4.8%
4.8%
105
100.0%
100.0%
100.0%
Pendidikan
Total
Pendidikan
Pendidikan * Pelayanan Crosstabulation
Pelayanan
Kurang Baik Baik
SMP/Sed Count
12
21
erajat
% within Pendidikan
36.4% 63.6%
% within Pelayanan
27.9% 33.9%
% of Total
11.4% 20.0%
SMA/Sed Count
28
37
erajat
% within Pendidikan
43.1% 56.9%
% within Pelayanan
65.1% 59.7%
% of Total
26.7% 35.2%
Akademi/ Count
2
0
Diploma % within Pendidikan
100.0%
0.0%
% within Pelayanan
4.7%
0.0%
% of Total
1.9%
0.0%
Sarjana
Count
1
4
% within Pendidikan
20.0% 80.0%
% within Pelayanan
2.3%
6.5%
% of Total
1.0%
3.8%
Count
43
62
% within Pendidikan
41.0% 59.0%
% within Pelayanan
100.0% 100.0%
% of Total
41.0% 59.0%
Pendidikan * Kepuasan Crosstabulation
Kepuasan
Kurang Puas
Puas
SMP/Seder Count
7
26
ajat
% within Pendidikan
21.2%
78.8%
% within Kepuasan
29.2%
32.1%
% of Total
6.7%
24.8%
SMA/Seder Count
14
51
ajat
% within Pendidikan
21.5%
78.5%
% within Kepuasan
58.3%
63.0%
% of Total
13.3%
48.6%
Akademi/D Count
1
1
iploma
% within Pendidikan
50.0%
50.0%
% within Kepuasan
4.2%
1.2%
% of Total
1.0%
1.0%
Sarjana
Count
2
3
% within Pendidikan
40.0%
60.0%
% within Kepuasan
8.3%
3.7%
% of Total
1.9%
2.9%
Total
33
100.0%
31.4%
31.4%
65
100.0%
61.9%
61.9%
2
100.0%
1.9%
1.9%
5
100.0%
4.8%
4.8%
105
100.0%
100.0%
100.0%
Total
33
100.0%
31.4%
31.4%
65
100.0%
61.9%
61.9%
2
100.0%
1.9%
1.9%
5
100.0%
4.8%
4.8%
Total
Pekerjaan
Total
Count
% within Pendidikan
% within Kepuasan
% of Total
24
22.9%
100.0%
22.9%
81
77.1%
100.0%
77.1%
Pekerjaan * Clinical Pathway Crosstabulation
Clinical Pathway
Kurang
Lengkap
Lengkap
Swasta
Count
2
4
% within
33.3%
66.7%
Pekerjaan
% within Clinical
13.3%
4.4%
Pathway
% of Total
1.9%
3.8%
Wiraswasta Count
4
8
% within
33.3%
66.7%
Pekerjaan
% within Clinical
26.7%
8.9%
Pathway
% of Total
3.8%
7.6%
PNS
Count
1
23
% within
4.2%
95.8%
Pekerjaan
% within Clinical
6.7%
25.6%
Pathway
% of Total
1.0%
21.9%
TNI/Polri
Count
1
6
% within
14.3%
85.7%
Pekerjaan
% within Clinical
6.7%
6.7%
Pathway
% of Total
1.0%
5.7%
Tidak
Count
7
49
Bekerja/IRT % within
12.5%
87.5%
Pekerjaan
% within Clinical
46.7%
54.4%
Pathway
% of Total
6.7%
46.7%
Count
15
90
% within
14.3%
85.7%
Pekerjaan
% within Clinical
100.0%
100.0%
Pathway
% of Total
14.3%
85.7%
105
100.0%
100.0%
100.0%
Total
6
100.0%
5.7%
5.7%
12
100.0%
11.4%
11.4%
24
100.0%
22.9%
22.9%
7
100.0%
6.7%
6.7%
56
100.0%
53.3%
53.3%
105
100.0%
100.0%
100.0%
Pekerjaan
Total
Pekerjaan
Pekerjaan * Pelayanan Crosstabulation
Pelayanan
Kurang Baik
Baik
Swasta
Count
2
4
% within Pekerjaan
33.3% 66.7%
% within Pelayanan
4.7%
6.5%
% of Total
1.9%
3.8%
Wiraswasta Count
4
8
% within Pekerjaan
33.3% 66.7%
% within Pelayanan
9.3% 12.9%
% of Total
3.8%
7.6%
PNS
Count
8
16
% within Pekerjaan
33.3% 66.7%
% within Pelayanan
18.6% 25.8%
% of Total
7.6% 15.2%
TNI/Polri
Count
1
6
% within Pekerjaan
14.3% 85.7%
% within Pelayanan
2.3%
9.7%
% of Total
1.0%
5.7%
Tidak
Count
28
28
Bekerja/IRT % within Pekerjaan
50.0% 50.0%
% within Pelayanan
65.1% 45.2%
% of Total
26.7% 26.7%
Count
43
62
% within Pekerjaan
41.0% 59.0%
% within Pelayanan
100.0% 100.0%
% of Total
41.0% 59.0%
Pekerjaan * Kepuasan Crosstabulation
Kepuasan
Kurang Puas
Puas
Swasta
Count
1
5
% within Pekerjaan
16.7%
83.3%
% within Kepuasan
4.2%
6.2%
% of Total
1.0%
4.8%
Wiraswasta Count
3
9
% within Pekerjaan
25.0%
75.0%
% within Kepuasan
12.5%
11.1%
% of Total
2.9%
8.6%
PNS
Count
6
18
% within Pekerjaan
25.0%
75.0%
% within Kepuasan
25.0%
22.2%
% of Total
5.7%
17.1%
Total
6
100.0%
5.7%
5.7%
12
100.0%
11.4%
11.4%
24
100.0%
22.9%
22.9%
7
100.0%
6.7%
6.7%
56
100.0%
53.3%
53.3%
105
100.0%
100.0%
100.0%
Total
6
100.0%
5.7%
5.7%
12
100.0%
11.4%
11.4%
24
100.0%
22.9%
22.9%
TNI/Polri
Total
Kunjungan
Total
Kunjungan
Count
% within Pekerjaan
% within Kepuasan
% of Total
Tidak
Count
Bekerja/IRT % within Pekerjaan
% within Kepuasan
% of Total
Count
% within Pekerjaan
% within Kepuasan
% of Total
3
42.9%
12.5%
2.9%
11
19.6%
45.8%
10.5%
24
22.9%
100.0%
22.9%
4
57.1%
4.9%
3.8%
45
80.4%
55.6%
42.9%
81
77.1%
100.0%
77.1%
Kunjungan * Clinical Pathway Crosstabulation
Clinical Pathway
Kurang
Lengkap
Lengkap
1 Kali
Count
1
10
% within Kunjungan
9.1%
90.9%
% within Clinical
6.7%
11.1%
Pathway
% of Total
1.0%
9.5%
2 Kali
Count
7
34
% within Kunjungan
17.1%
82.9%
% within Clinical
46.7%
37.8%
Pathway
% of Total
6.7%
32.4%
> 2 kali Count
7
46
% within Kunjungan
13.2%
86.8%
% within Clinical
46.7%
51.1%
Pathway
% of Total
6.7%
43.8%
Count
15
90
% within Kunjungan
14.3%
85.7%
% within Clinical
100.0%
100.0%
Pathway
% of Total
14.3%
85.7%
Kunjungan * Pelayanan Crosstabulation
Pelayanan
Kurang Baik
Baik
1 Kali
Count
7
4
% within Kunjungan
63.6%
36.4%
% within Pelayanan
16.3%
6.5%
% of Total
6.7%
3.8%
7
100.0%
6.7%
6.7%
56
100.0%
53.3%
53.3%
105
100.0%
100.0%
100.0%
Total
11
100.0%
10.5%
10.5%
41
100.0%
39.0%
39.0%
53
100.0%
50.5%
50.5%
105
100.0%
100.0%
100.0%
Total
11
100.0%
10.5%
10.5%
2 Kali
> 2 kali
Total
Kunjungan
Total
Count
% within Kunjungan
% within Pelayanan
% of Total
Count
% within Kunjungan
% within Pelayanan
% of Total
Count
% within Kunjungan
% within Pelayanan
% of Total
16
39.0%
37.2%
15.2%
20
37.7%
46.5%
19.0%
43
41.0%
100.0%
41.0%
25
61.0%
40.3%
23.8%
33
62.3%
53.2%
31.4%
62
59.0%
100.0%
59.0%
Kunjungan * Kepuasan Crosstabulation
Kepuasan
Kurang Puas
Puas
1 Kali
Count
4
7
% within Kunjungan
36.4%
63.6%
% within Kepuasan
16.7%
8.6%
% of Total
3.8%
6.7%
2 Kali
Count
9
32
% within Kunjungan
22.0%
78.0%
% within Kepuasan
37.5%
39.5%
% of Total
8.6%
30.5%
> 2 kali Count
11
42
% within Kunjungan
20.8%
79.2%
% within Kepuasan
45.8%
51.9%
% of Total
10.5%
40.0%
Count
24
81
% within Kunjungan
22.9%
77.1%
% within Kepuasan
100.0%
100.0%
% of Total
22.9%
77.1%
41
100.0%
39.0%
39.0%
53
100.0%
50.5%
50.5%
105
100.0%
100.0%
100.0%
Total
11
100.0%
10.5%
10.5%
41
100.0%
39.0%
39.0%
53
100.0%
50.5%
50.5%
105
100.0%
100.0%
100.0%