6. DAFTAR ISI

DAFTAR ISI
HALAMAN PENGESAHAN .................................................................... ii
PERNYATAAN PERSETUJUAN PUBLIKASI KARYA ILMIAH
UNTUK KEPENTINGAN AKADEMIS ................................................... iii
KATA PENGANTAR ................................................................................. iv
RINGKASAN .............................................................................................. v
DAFTAR ISI ............................................................................................... vi
DAFTAR GAMBAR .................................................................................. viii
DAFTAR TABEL ....................................................................................... ix
BAB I PENDAHULUAN ........................................................................... I-1
1.1. Latar Belakang Internship ............................................................. I-1
1.2. Waktu Internship ........................................................................... I-3
1.3. Tujuan dan Manfaat Internship ..................................................... I-4
1.3.1. Tujuan Internship ................................................................ I-4
1.3.2. Manfaat Internship .............................................................. I-4
BAB II PROFIL PERUSAHAAN ........................................................... II-1
2.1. Identitas Perusahaan ..................................................................... II-1
2.2. Produk dan Jasa Perusahaan ......................................................... II-4
2.3. Jaringan Perusahaan ...................................................................... II-6
2.4. Organisasi Perusahaan .................................................................. II-8
2.5. Sistem Perusahaan ........................................................................ II-15
BAB III PELAKSANAAN INTERNSHIP ................................................. III-1
3.1. Ruang Lingkup Internship ............................................................ III-1
3.2. Flowchart/Flowmap Proses Kerja ................................................. III-5
3.3. Analisis Proses Kerja .................................................................... III-10
3.3.1 Tahap Define ....................................................................... III-10
3.3.2 Tahap Measure .................................................................... III-18
vi
3.3.3 Tahap Analyze ..................................................................... III-22
3.3.4 Tahap Improve .................................................................... III-25
3.3.5 Tahap Control ..................................................................... III-28
3.4. Rekomendasi/ Usulan Hasil Analisis ............................................ III-28
BAB IV PENUTUP .................................................................................... IV-1
4.1 Kesimpulan ..................................................................................... IV-1
4.2 Saran ............................................................................................... IV-2
DAFTAR PUSTAKA ................................................................................. x
DAFTAR ISTILAH .................................................................................... xi
LAMPIRAN ................................................................................................ xii
vii