QFD PRODUK AKI MOBIL KELOMPOK 3 FITRI RETNA W 55316110025 NURWAHID H 55316110026 AGHIB R.S 55316110027 HERU DARMAWAN 55316110030 RAHMAD REZEKI 55316110031 STEP QFD CUSTOMER VOICE Production issues Baterai mobil yang murah Baterai mobil dengan masa pakai masih > 2 tahun Baterai mobil dengan kapasitas besar Baterai mobil dengan amper besar Terdapat indicator kelistrikan pada aki Baterai dengan proses charge yang cepat Environment issue Design issues Baterai mobil dengan material ramah lingkungan Kemudahan dalam penggunaan Baterai mobil yang ukuran kecil dan sama PLANNING MATRIX 4 3 5 5 1.2 1.5 9 13.56 4 3 4 2 3 1 2 2 4 4 3 3 2 3 1 2 2 4 2 2 2 2 3 1 2 2 3 5 5 4 2 4 4 3 3 4 1.2 1.4 1 1 1.2 1.6 1.2 1.2 1 1.4 1.4 1.3 1 1.2 1.3 1.1 1.3 1.4 8.4 9.8 5.2 2 5.76 10.4 3.96 6.24 5.6 12.66 14.77 7.84 3.01 8.68 15.67 5.97 9.40 8.44 CS Rating Our Accu CS Competitor A CS Competitor B Our Planned CS Rating Improvement Factor Sales Point Overaal Weighting % Of Total Weight Planning Matrix Sulfate Stop Calcium alloy with Silver Inside ISS Technology Effective Double Sealed Cover Pemakaian Absorbent GlassMat Automatic Machine Expanded-Expanded plate Pemakaian Read Lead Technical Requirement TECHNICAL REQUIREMENT + + + + Sulfate Stop + Calcium alloy with Silver Inside + ISS Technology + Effective Double Sealed Cover Pemakaian Absorbent GlassMat + Automatic Machine Expanded-Expanded plate Pemakaian Read Lead Technical Requirement CORRELATION MATRIX + + - DESIGN TARGET Technical Priorities 89.64 156.92 45.80 251.70 46.04 140.04 72.00 16.80 % of Total Priorities 10.95 19.16 0% No 10% Yes 5% No 10% Yes Technical Benchmark Design Target Our Product Competitor A Competitor B 5.59 30% 50% 25% 50% 30.73 No Yes No Yes 5.62 7 7 9 9 17.10 No Yes No Yes 8.79 No No Yes Yes 2.05 No No Yes Yes