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Citrix Overview 2018 -3

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Citrix Product Update
for Partners
1 © 2016 Citrix | Confidential
Citrix by the numbers
$3.3B+
400K+
2015 revenue
Enterprises
2 © 2016 Citrix | Confidential
9,000+ 10,000+
Employees
Partners
100
Countries
Remote
access
Secure app
networking
Virtual
computing
Mobile
workspaces
Secure
delivery
2003
2006
2010
2013
2015
Secure delivery of apps & data
3 © 2016 Citrix | Confidential
Our Strategy
Offer the world’s best integrated technology services for the secure delivery of apps and data
Citrix Cloud
4 © 2016 Citrix | Confidential
Integrated technology
services
Citrix Virtual Apps
Citrix Virtual Apps & Desktop
(formerly XenApp & XenDesktop)
App & desktop virtualization
Citrix Endpoint Management
(formerly XenMobile)
Enterprise mobility management
Citrix Content Collaboration
(formerly Sharefile)
Enterprise file sync & sharing
Citrix ADC
(formerly Netscaler)
Citrix SD-WAN
App & workspace delivery networking
5 © 2016 Citrix | Confidential
The largest companies in the world rely on Citrix
Healthcare
Top 10 Healthcare
Companies
Top 10
Pharmaceutical
Companies
Manufacturing Financial Services
Top 10 Automotive
Top 10 Largest Banks
Top 10 Chemical
Top 10 Investment
Companies
Top 10 Computer
and Electronics
Top 10 Aerospace
and Defense
6 © 2016 Citrix | Confidential
Top 10 Property
Insurance Companies
Top 10 Life
Insurance Companies
Public Sector
Education
Cloud Providers
Top 5 Largest US
Government Agencies
Top 10 Highest
Ranked Universities
Top 4 out of 5 clouds
Top 10 Largest
US Cities
All US “Big Ten”
Universities
Top EMEA Central
Government Agencies
Top 10 Largest US
School Districts
Top 5 E-commerce
sites
15 of Top 20 Telco
Companies
>80% World’s Music
Downloads
Challenges for business
Employees/Contractors
bringing own devices
regardless of BYOD policy
Organization exposed to risks
from security, compliance
gaps and IT complexity
Rewriting apps to support
mobile OS which is costly
and time consuming
BYOD
Mobile Apps
No mobile apps
Critical data replicated
between headquarters and
branch office
Designers & Engineers
stuck to workstations
Can’t access/share designs
remotely in real time
Designers & Engineers
Remote & Branch
Workers
Network connection between
headquarters and branch
office gets congested
Result: Complexity & Business Agility challenges
7 © 2016 Citrix | Confidential
Challenges for IT
Operating system upgrades,
updates & patches on
individual distributed PCs
Maintain large set of desktop
images to deal with complex
mix of laptop hardware
Can’t redirect funds towards
more innovative IT initiatives
Problems supporting users
offline or on intermittent
connections
PC Refresh
Corporate Laptops
Maintain expensive office real
estate
Access and modify files locally
on external devices that don’t
adhere to corporate standards
No data security
Contractor & Partner
Access
Call Centers
No flexibility to keep up with
increasing business needs
Result: Must find ways to reduce complexity & foster an agile business
8 © 2016 Citrix | Confidential
Citrix Virtual Apps
Citrix Virtual Apps & Desktop
Application Virtualization
Citrix Virtual Apps & Desktop
Mobile Productivity
10 © 2017 Citrix | Confidential | Content Under NDA
Security & Compliance
Cost Savings
Simplified IT
Traditional app and desktop management
Apps
Apps
Tightly coupled apps
and data managed on
device
Devices
11 © 2017 Citrix | Confidential | Content Under NDA
IT forced to manage
and secure devices
Data
Virtualization delivers workforce mobility
Deliver apps and desktops
as an on-demand service
Apps
Eliminate / Reduce device
support / Support BYO
Secures data for
anywhere access
Devices
12 © 2017 Citrix | Confidential | Content Under NDA
Data
Virtualizing Apps and Desktops
13 © 2016 Citrix | Confidential
Citrix Endpoint Management
Citrix Content Collaboration
Enterprise Mobility & File Sync - Share
Productivity and Collaboration
Citrix Endpoint Management
Feature rich MDM with freedom
of choice
Data Management
App Management
Device Management
15 © 2016 Citrix | Confidential
Mobile Device Management
Gain visibility to devices (BYOD or CL)
Start here
Push policies (WiFi, VPN, Passcode etc.)
Provision apps automatically
Manage users through AD groups
Monitor and manage compliance
Mobile
lifecycle
management
Notify users
Support end-users remotely
Remotely lock or selectively wipe
Device agnostic – iOS, Android, Windows Phone
16 © 2016 Citrix | Confidential
Productivity and Collaboration
Citrix Endpoint Management
Secure and manage mobile
applications simply and easily
Data Management
App Management
Device Management
17 © 2016 Citrix | Confidential
18 © 2016 Citrix | Confidential
19 © 2016 Citrix | Confidential
20 © 2016 Citrix | Confidential
•
Secure app containers
•
Inter-app controls
•
On-demand micro VPN
•
Conditional access policies
•
App lock and wipe
Productivity and Collaboration
Citrix Endpoint Management
EMM is more than just checking
your email
Data Management
App Management
Device Management
21 © 2016 Citrix | Confidential
ShareFile Enables Mobile Workstyles
Access, share and sync files from any device
Access data residing in existing network
shares & SharePoint
Offline access and editing
Built-in mobile editor for rich content editing
on-the-go
PDF annotation
Integrated with Outlook
22 © 2016 Citrix | Confidential
Productivity and Collaboration
Citrix Endpoint Management
Experience productivity through
application integration
Data Management
App Management
Device Management
23 © 2016 Citrix | Confidential
Built for business
Secure Mail
Secure Web
•
Free/Busy scheduling
•
Attachment Repository
Secure Notes
Secure Forms
•
Secure Tasks
Digital transformation with
Secure Forms
ShareFile
QuickEdit
•
Micro-VPN
•
Desktop access/control
•
Leverage Exchange Notes and
Tasks
•
One Touch meeting join
ScanDirect
•
Out of Office
•
Seamless intranet access
•
Easy file access with ShareFile
•
VIP Inbox and audio tones
•
Contextually aware note retrieval •
View and edit Office docs and
annotate PDFs
•
Personal Calendar overlay
24 © 2016 Citrix | Confidential
Citrix Endpoint Management Editions
XenMobile
MDM Edition
XenMobile
Advanced Edition
XenMobile
Enterprise Edition
• MDM
• MDM
• MDM
• SecureEdit
• MAM
• MAM
• MDX Toolkit
• MDX Toolkit
• SecureHub, SecureMail,
SecureWeb, QuickEdit,
SecureTasks
• SecureHub, SecureMail,
SecureWeb, SecureNotes,
SecureTasks, QuickEdit,
ShareConnect,
SecureForms
• ShareFile Enterprise
25 © 2016 Citrix | Confidential
Citrix ADC
Formerly Netscaler
Secure delivery of traditional & micro-services apps
Availability
Performance
Offload
Security
Visibility
Load Balancing  Acceleration  Security  SSL  Availability  Performance  Visibility
27 © 2016 Citrix | Confidential
Recognized as a leader
2016 Magic Quadrant for
Application Delivery Controllers
10th
Year
…a solid
roadmap of
product
features and
licensing
options.
2016
Source: Gartner report, Magic Quadrant for Enterprise Mobility Management Suites, June 8, 2015, Terrence Cosgrove, Rob Smith, Chris Silva, John Girard, Bryan Taylor
Source: Gartner report, Magic Quadrant for Enterprise File Synchronization and Sharing, August 6, 2015 Monica Basso, Charles Smulders, Jeffrey Mann
Source: Gartner report, Magic Quadrant for Application Delivery Controllers, September 12th, 2016, Mark Fabbi, Andrew Lerner
© 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. For more information, e-mail [email protected] or visit gartner.com. Used with permission. The Gartner document is available upon request from Citrix.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.
28 © 2016 Citrix | Confidential
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29 © 2016 Citrix | Confidential
Form factor
Hypervisor
Cloud
Orchestration
Architecture
Citrix
TriScale
Technology
Scale up, Scale in and Scale out
Scale up
“80:1 footprint reduction”
“Grow capacity up to 5x. No New
Hardware.”
Simplicity with
Many-In-One
Elasticity with
Pay-As-You-Grow
Scale in
“Horizontal Scalability to Tbps”
Scale out
30 © 2016 Citrix | Confidential
Expandability with
Add-and-Go clustering
Citrix ADC editions
Standard
Advanced
Premium
Ensure application availability
with traffic management and
server monitoring
Improve application performance
and manage resource availability
across multiple datacenters
Protect against web-based attacks
and data theft
31 © 2016 Citrix | Confidential
Platforms
Hardware or software options
Hypervisor
based
32 © 2016 Citrix | Confidential
Docker Container
based
Multi-tenant
hardware
Single instance
hardware
Standard Edition
WANOP Edition
Enterprise Edition
Scale bandwidth, ensure availability,
and reduce costs
Optimize bandwidth while accelerating
application delivery
Fully integrated solution for efficiency,
reliability, and usability
33 © 2016 Citrix | Confidential
Citrix SD-WAN WANOP Edition Overview
WAN
Optimization
NetScaler SD-WAN
MPLS
WAN
Optimization
NetScaler SD-WAN
• Used in conjunction with a single WAN link or independent WAN links
• Improves the user experience by accelerating application protocols
• Reduces bandwidth utilization by compressing and de-duplicating application data
• Provides details into application performance delivery through AppFlow
34 © 2016 Citrix | Confidential
Citrix SD-WAN Standard Edition Overview
Virtualized
WAN
Internet (DIA/DSL/Cable)
IP
Sec
NetScaler SD-WAN
MPLS
IP
Sec
4G LTE / Satellite
NetScaler SD-WAN
• Logically bonds multiple, distinct WAN connections into one virtual path
• Encrypt data between devices to provide end-to-end security
• Direct packets based upon application needs, link performance, and business policies
35 © 2016 Citrix | Confidential
Citrix SD-WAN Enterprise Edition Overview
Virtualized
WAN
Internet (DIA/DSL/Cable)
WAN
Optimization
NetScaler SD-WAN
IP
Sec
MPLS
4G LTE / Satellite
IP
Sec
WAN
Optimization
NetScaler SD-WAN
Combines the functionality of Virtual WAN and WAN Optimization editions:
• Per-packet path selection to ensure high reliability and bandwidth efficiency
• WAN optimization and protocol acceleration to ensure the user experience
• Centralized management for simplified operations and troubleshooting
36 © 2016 Citrix | Confidential
Finding the budget use case
Reduce MPLS bandwidth and allocate resources towards Virtual WAN
• Reducing MPLS link size and using funds for Virtual WAN
• Appliances
• New high bandwidth Internet drop
10Mbps -> 5Mbps
Data Center
MPLS
Branch Office
New 20Mbps
Internet
Master Control
Node (MCN)
Overall increase of bandwidth
10Mbps to 25Mbps for nearly the same cost per month.
37
© 2015 Citrix. Confidential.
Client Node
XENAPP/XENDESKTOP - WINDOWS 10 MIGRATION
Business Issues We Address
• Lost productivity and missed targets through
prolonged migration efforts
• Increased migration costs and business impacts
• Simplified scalability of desktop images
• Application testing and compatibility
What to Ask
• How did your past migrations turn out?
• What are some of the key things you need to successfully
migrate to Windows 10?
• How is BYOD impacting your business?
• How quickly do you want to migrate to Windows 10 and what
are your concerns going into migration?
38
© 2015 Citrix. Confidential.
What to Prepare and Listen For
•
•
•
•
•
•
Windows migration
Legacy applications
BYOD
Business impact
Internet explorer
Previous migration
experiences (XP → 7)
• User experience
• Scalability
Keys to the Conversation
• Be sure the customer is considering a
migration, and understand the history of
past migrations
• Stress the importance of app compatibility
© 2017 Confidential
CITRIX VIRTUAL APPS & DESKTOP (XENAPP/XENDESKTOP )
Business Issues We Address
• Enabling workforce mobility on any device
• Application compatibility and data control
• Central management of desktops,
simplifying maintenance and access
• Low cost desktop delivery option
• Improve user productivity
What to Ask
• How concerned are you with business agility and continuity?
• How long does it take for a new user to receive a computer?
Email access? Business critical applications? Computer
failure replacement?
• What does your current desktop delivery model look like?
• If an employee changes internal job roles, how disruptive is
that to their IT resources (computer, application changes,
etc)?
• Do contractors or temporary project staff receive a physical
device?
39
© 2015 Citrix. Confidential.
What to Prepare and Listen For
•
•
•
•
•
•
•
•
Cost constraints
BYOD
Workforce mobility
App compatibility
Authentication
Access control
Device agnostic
Business agility and
continuity
Keys to the Conversation
• Involve IT and Security in the conversation early,
because they bear responsibility for making
everything work together
• The Line of Business leader can help identify the
pain of limited access
• The best opportunities come in capturing a
desktop/PC refresh budget
© 2017 Confidential
CITRIX ENDPOINT MANAGEMENT ( XENMOBILE )
SECURE DATA/EMAIL/APPLICATION ON MOBILE DEVICES
Business Issues We Address
• Security concerns, as corporate data resides on
personal device
What to Ask
• How are you managing mobile devices, including BYO devices?
• Are you able to deliver any app to mobile users?
• Do you need to support any LOB mobility initiatives to improve
productivity or reduce costs?
• How do your users remotely access their apps and data?
• Are you concerned about security of emails on mobile devices?
• What types of mobile security solutions have you evaluated or
deployed?
40
© 2015 Citrix. Confidential.
What to Prepare and Listen For
• BYOD
• Replacing companyissued smart phones
• Enterprise Mobility
Management
• Unified platform
• Security
• Productivity
Keys to the Conversation
• Remember that security conversations
involve mobility and productivity as well
© 2017 Confidential
CITRIX CONTENT COLLABORATION (SHAREFILE) –
ACCESS TO CONTENT REPOSITORIES
Business Issues We Address
• Lost productivity and missed targets, when
workers waste time
• Security and compliance exposure, when
users feel the need to circumvent processes
in order to get their work done
• User frustration, when they don’t have the
solution they need
What to Ask
• Where do users’ files live?
• How are you tracking what data gets shared with whom?
• How many of your users are signing up for consumer file
sharing and sync tools—and then placing company data in
those services? How are you addressing that?
41
© 2015 Citrix. Confidential.
What to Prepare and Listen For
•
•
•
•
•
•
•
•
“Security only says “no”
Multiple File sync/share services
Mobilizing on-prem data stores
Data fragmentation
Data loss
Authentication
Access control
Granular control, reporting and
auditing needs
• Information Rights Management
Keys to the Conversation
• Involve IT managers in the conversation early,
because they bear responsibility for making
everything work together
• The Line of Business leader can help identify the
pain of limited access
• A Security leader might have reservations, so
address their questions and concerns early in the
process as well
© 2017 Confidential
NETSCALER ADC - APPLICATION DELIVERY CONTROL
Business Issues We Address
• Lower operational costs and more flexibility versus
F5
• Better application performance and availability
• A better web security profile against both known
and unknown attacks
What to Ask
• How are you ensuring 100% uptime and flawless application
performance?
• What kind of server monitoring is in place today to ensure that
application services are responsive despite a server’s uptime?
• How do you protect the applications from application
vulnerabilities and DDOS attacks?
• Do you develop your own web applications?
• What is your authentication strategy for your web applications?
• How do you handle Single Sign On and access auditing?
42
© 2015 Citrix. Confidential.
What to Prepare and Listen For
•
•
•
•
•
•
•
High Availability
Load balancing
Network performance
Remote access
Network reliability and security
F5 refresh
DevOps (Mode 2) application
development
• Multi-cloud deployment
Keys to the Conversation
• Improves web applications availability and
performance
• Securing Web Applications
© 2017 Confidential
NETSCALER SD-WAN - BRANCH RELIABILITY AND OPTIMIZATION
Business Issues We Address
What to Prepare and Listen For
• Loss of productivity when an unreliable network holds back the
performance of enterprise apps
• Unnecessary costs associated with MPLS lines, redundant
connections, and wasted capacity
• Lack of control, traffic engineering, and performance when
companies switch to broadband in order to save money
• Lost revenue when the network itself enables sales and
customer service (e.g. loan processing offices, medical offices,
law firms, manufacturing plants)
43
© 2015 Citrix. Confidential.
•
•
•
•
•
•
•
•
•
Deploying new applications
Outages – actual or feared
Downtime
Customer service issues
Virtual training demands
Upgrades
Patches
Enhancements
Telecommunications contract up
for renegotiation/renewal
What to Ask
Keys to the Conversation
• Do you have any remote office and how are they connected to the
datacenter?
• Are there application performance issues today?
• What is the impact of a network outage, even momentary, to your
business?
• Do you have a need to increase branch bandwidth?
• Do you have redundant WAN links in an active/passive mode?
• The buyer is usually someone with responsibility for the
network
• Address high costs and limitations of the WAN
• MPLS was never designed with the cloud in mind, yet
more applications are moving to the cloud
• Branch operations and the revenue associated with
them, are at risk with unreliability in the branch
network
© 2017 Confidential
44 © 2016 Citrix | Confidential
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