PENGARUH IKLIM ORGANISASI TERHADAP KETERLIBATAN DAN
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TESIS PENGARUH IKLIM ORGANISASI TERHADAP KETERLIBATAN DAN KINERJA KARYAWAN (Studi Kasus di Kantor Cabang BRI Renon Denpasar) COKORDA NGURAH RUPINI PROGRAM PASCASARJANA UNIVERSITAS UDAYANA DENPASAR 2015 TESIS PENGARUH IKLIM ORGANISASI TERHADAP KETERLIBATAN DAN KINERJA KARYAWAN (Studi Kasus di Kantor Cabang BRI Renon Denpasar) COKORDA NGURAH RUPINI NIM : 1290662020 PROGRAM MAGISTER PROGRAM STUDI MANAJEMEN PROGRAM PASCASARJANA UNIVERSITAS UDAYANA DENPASAR 2015 i PENGARUH IKLIM ORGANISASI TERHADAP KETERLIBATAN DAN KINERJA KARYAWAN (Studi Kasus di Kantor Cabang BRI Renon Denpasar) Tesis untuk Memperoleh Gelar Magister Pada Program Magister, Program Studi Manajemen Program Pascasarjana Universitas Udayana COKORDA NGURAH RUPINI NIM : 1290662020 PROGRAM MAGISTER PROGRAM STUDI MANAJEMEN PROGRAM PASCASARJANA UNIVERSITAS UDAYANA DENPASAR 2015 ii Lembar Pengesahan Tesis Ini Telah Disetujui Pada Tanggal.............................................. Pembimbing Utama, Pembimbing Pendamping, Dr. Gede Adnyana Sudibia, SE., M.Kes., Ak Dr. Gede Riana, SE., MM NIP. 19541113 198103 1 003 NIP 19631127 198601 1 001 Mengetahui Ketua Program Studi Magister Manajemen Direktur Program Pascasarjana Program Pascasarjana Universitas Udayana, Universitas Udayana Dr. Desak Ketut Sintaasih, SE, Msi NIP.19590215 198510 2 001 Prof.Dr.dr.A.A.Raka Sudewi,Sp.S(K) NIP. 19590801 198601 2 001 iii Tesis Ini Telah Diuji pada Tanggal................................................................... Panitia Penguji Tesis Berdasarkan SK Rektor Universitas Udayana No:..........................................Tanggal :......................................................... Ketua :.............................................................. Anggota :.......................................................... 1. ............................................................... 2. ............................................................... 3. ............................................................... 4. ............................................................... iv SURAT PERNYATAAN BEBAS PLAGIAT NAMA : COKORDA NGURAH RUPINI NIM : 1290662020 PROGRAM STUDI : MAGISTER MANAJEMEN JUDUL TESIS : PENGARUH IKLIM ORGANISASI TERHADAP KETERLIBATAN DAN KINERJA KARYAWAN (STUDI KASUS DI KANTOR CABANG BRI DENPASAR RENON) Dengan ini menyatakan bahwa karya ilmiah Tesis ini bebas plagiat. Apabila di kemudian hari terbukti terdapat plagiat dalam karya ilmiah ini maka saya bersedia menerima sanksi sesuai peraturan Mendiknas RI No 17 tahun 2010 dan Peraturan Perundang-undangan yang berlaku. Denpasar, ( Cokorda Ngurah Rupini) v DAFTAR ISI Halaman SAMPUL DALAM .................................................................................. i PRASYARAT GELAR......................................................................... .... ii LEMBAR PENGESAHAN ...................................................................... iii PENETAPAN PANITIA PENGUJI .......................................................... iv PERNYATAAN BEBAS PLAGIAT...................................................... ... v DAFTAR ISI ............................................................................................ vi DAFTAR TABEL .................................................................................... ix DAFTAR GAMBAR ................................................................................ x DAFTAR LAMPIRAN............................................................................. xi BAB I PENDAHULUAN..................................................................... 1 1.1 Latar Belakang .................................................................... 1 1.2 Rumusan Masalah ............................................................... 8 1.3 Tujuan Penelitian ................................................................ 9 1.4 Manfaat Penelitian ............................................................... 9 BAB II KAJIAN PUSTAKA ................................................................. 11 2.1 Iklim Organisasi .................................................................. 11 2.1.1 Pengertian Iklim Organisasi........................................ 11 2.1.2 Indikator................................................................. .... 13 2.2 Keterlibatan Karyawan ........................................................ 15 2.2.1 Pengertian Keterlibatan Karyawan............................... 15 2.2.2 Indikator.................................................................. .... 17 2.3 Kinerja Karyawan ................................................................ 18 2.3.1 Pengertian Kinerja Karyawan...................................... 18 2.3.2 Indikator.................................................................. .... 20 BAB III KERANGKA BERPIKIR, KERANGKA KONSEP DAN HIPOTESIS PENELITIAN ...................................................................... 22 3.1 Kerangka Berpikir dan Konseptual ...................................... 22 3.2 Hipotesis Penelitian ............................................................. 31 3.2.1 Hubungan Antara Iklim Organisasi dengan Keterlibatan Karyawan........................................... 31 3.2.2 Hubungan Antara Iklim Organisasi dengan Kinerja Karyawan................................................................... 33 3.2.3 Hubungan Antara Keterlibatan Karyawan dengan Kinerja Karyawan................................................... 35 vi BAB IV METODE PENELITIAN .......................................................... 4.1 Rancangan dan Ruang Lingkup Penelitian ........................... 4.2 Variabel Penelitian .............................................................. 4.2.1 Identifikasi Variabel ................................................. 4.2.2 Definisi Operasional Variabel .................................. 4.3 Pengumpulan Data............................................................... 4.3.1 Jenis Data ................................................................. 4.3.2 Sumber Data ............................................................. 4.3.3 Instrumen Penelitian ................................................. 4.3.4 Uji Validitas dan Reliabilitas Instrumen..................... 4.3.5 Cara Pengumpulan Data ........................................... 4.4 Metode Analisis Data ........................... 4.4.1 Analisis Deskriptif.................................................... 4.4.2 Analisis Inferensial ................................................... BAB V HASIL DAN PEMBAHASAN ..................................... 5.1 Gambaran Umum Lokasi Penelitian...................................... 5.2 Karakteristik Responden........................................................ 5.3 Uji Instrumen Penelitian......................................................... 5.3.1 Uji Validitas.................................................................. 5.3.2 Uji Realibilitas............................................................ 5.4 Deskripsi Data Penelitian........................................................ 5.5 Analisis Data.......................................................................... 5.5.1 Menilai Outer Model atau Measurement Model............ 5.5.2 Discriminant Validity.................................................... 5.5.3 Mengevaluasi Reliability............................................... 5.5.4 Pengujian Model Struktural (Inner Model).................... 5.5.5 Pengujian Hipotesis....................................................... 5.5.5.1 Pengujian Hipotesis 1........................................ 5.5.5.2 Pengujian Hipotesis 2........................................ 5.5.5.3 Pengujian Hipotesis 3........................................ 5.6 Pembahasan....................................................................... . 5.6.1 Pengaruh Iklim Organisasi terhadap Keterlibatan Karyawan ................................................................ 5.6.2 Pengaruh Iklim Organisasi Terhadap Kinerja Karyawan.............................................................. ... 5.6.3 Pengaruh Keterlibatan Karyawan Terhadap Kinerja Karyawan.............................................................. ... 5.7 Implikasi Penelitian ......................................................... .. vii 38 38 38 38 39 43 43 43 43 44 45 46 46 46 52 52 54 57 57 60 61 62 62 63 64 65 67 68 68 69 69 69 70 71 73 BAB VI SIMPULAN DAN SARAN........................................... 6.1 SIMPULAN.......................................................................... 6.2 SARAN-SARAN................................................................... DAFTAR PUSTAKA................................................................... LAMPIRAN................................................................................ viii 75 75 76 77 83 DAFTAR TABEL Halaman Tabel 1.1 Kekuatan Karyawan Kanca BRI Renon, Denpasar......... . 7 Tabel 1.2 Daftar Nilai Akhir Sistem Manajemen Kinerja (SMK)..... 8 Tabel 5.1 Karateristik Responden............................................. 55 Tabel 5.2 Hasil Uji Validitas Instrumen Variabel Iklim Organisasi.............................................. 57 Tabel 5.3 Hasil Uji Validitas Instrumen Variabel Keterlibatan Karyawan............................... 58 Tabel 5.4 Hasil Uji Validitas Instrumen Variabel Kinerja karyawan....................................... Tabel 5.5 Uji Reliabilitas Instrumen Penelitian...................... 59 60 Tabel 5.6 Penilaian Responden Terhadap Variabel Iklim Organisasi, Keterlibatan Karyawan dan Kinerja Karyawan........................................................... ........ 62 Tabel 5.7 Cross Loadings..................................................... ........ 63 Tabel 5.8 Composite Reliability............................................... 64 Tabel 5.9 Nilai AVE......................................................... 64 ........ Tabel 5.10 Korelasi Antar Variabel Laten.............................. 65 Tabel 5.11 Nilai R-Squares .................................................. ....... 65 Tabel 5.12 Result for Inner Loadings.................................... ....... 67 ix DAFTAR GAMBAR Halaman Gambar 3.1 Kerangka Konseptual Penelitian............................ 30 Gambar 5.1 Diagram Jalur Hasil Uji Hipotesis................................ 66 x DAFTAR LAMPIRAN Halaman Lampiran 1 Kuesioner Penelitian............................................ 83 Lampiran 2 Correlations............................................................ 87 Lampiran 3 Reliability............................................................... 97 Lampiran 4 Frequencies............................................................. 112 Lampiran 5 Hasil PLS................................................................ 134 xi