DAFTAR PUSTAKA Arens, William F, Michael F. Weigold, Arens Christian. (2011). Contemporary Advertising & Integrated Marketing Communications, 13th Edition, USA: Mc Graw Hill. Arikunto, Suharsimi. (2010). Prosedur Penelitian. Jakarta: Rineka Cipta. Barber, Peggy, Wallace, Linda. (2009). Building a Buzz & Word of Mouth Marketing. USA: American Library Association. Belch, George E, Michael A. Belch. (2012). An Integrated Marketing Communications Perspective. 9th Edition. USA: Mc Graw Hill. Dowd, Nancy, Evangeliste, Mary, Silberman, Jonathan (2009). Bite-Sized Marketing. USA: American Library Association. Istijanto. (2005). Riset Sumber Daya Manusia. Jakarta: Gramedia Pustaka Utama Kotler, Philip, Kevin Lane Keller. (2012). Marketing Management, 14th Edition. United States of America : Pearson ___________, Gary Armstrong. (2012). Principles of Marketing, 14th Edition. United States of America: Pearson. Kurtz, David L, Boone. (2010). Principles of Contemporary Marketing. 14th Edition. USA: Cenbage Learning. Mc Daniel, Carl, Roger Gates. (2001). Contemporary Marketing Research. 4th Edition. Jakarta: Salemba Empat. Mohammad Nazir. (2005). Metode Penelitian. Jakarta: Ghalia Indonesia. Peter, J. Paul, James H. Donelly Jr. (2004). Marketing Management Knowledge and Skills, 7th Edition, USA: Mc Graw Hill. Sernovitz. (2009). Word of Mouth Marketing. Jakarta: Gramedia Pustaka Utama. Sanusi, Anwar. (2011). Metode Penelitian Bisnis. Jakarta: Salemba Empat. Dea Yulia Rahman, 2013 Pengaruh Marketing Public Relations dan Word of Mouth Marketing Terhadap Keputusan Menggunakan Jasa Bimbingan Belajar SSC (Survei Pada Siswa SSC Unit Badak Singa Bandung) Universitas Pendidikan Indonesia | repository.upi.edu| perpustakaan.upi.edu Shimp, Terence A, J Craig Andrews. (2012). Advertising Promotion and Other Aspects of Integrated Marketing Communications. USA: South Western Educational Publishing. Silverman, George. (2001). The Secret of Word of Mouth Marketing. How Trigger Exponential Sales Through Runaway Word of Mouth. USA: American Library Association. Sugiyono. (2009). Metode Penelitian Bisnis. Bandung: Alfabeta Sumardy, Marlin Silviana, Melina Melone. (2011). The Power of Word of Mouth Marketing. Jakarta: Gramedia Pustaka Utama. Fandy Tjiptono. (2005). Brand Management and Strategy. Yogyakarta: Andi Offset. Zeithmel, Bitner, & Gremler. (2009). Service Marketing. 5th Edition. USA: McGraw-.Hill Skripsi: Indra Jayadilaga. PENGARUH PROGRAM MARKETING PUBLIC RELATIONS TERHADAP KEPUTUSAN PEMBELIAN MAJALAH HAI (Survei Pada Siswa-siswi SMA Negeri 7, 8, dan 20 Bandung) Teni Afriani. PENGARUH PERIKLANAN DAN PEMASARAN MULUT KE MULUT TERHADAP LOYALITAS MEREK PEMBALUT WANITA KOTEX : Survei Pada Mahasiswi FPEB UPI Angkatan 2007-2009 Pengguna Kotex Jurnal: Donald K. Wright, Michelle D. Hinson. 2012. Examining How Social and Emerging Media Have Been Used in PR between 2006 nd 2012: A longitudinal Analysis. Indriani Halima. 2006. Analisis Pengaruh Personal Selling & Public Relations Terhadap Proses Pengambilan Keputusan Pembelian. Dea Yulia Rahman, 2013 Pengaruh Marketing Public Relations dan Word of Mouth Marketing Terhadap Keputusan Menggunakan Jasa Bimbingan Belajar SSC (Survei Pada Siswa SSC Unit Badak Singa Bandung) Universitas Pendidikan Indonesia | repository.upi.edu| perpustakaan.upi.edu Jelena Gajic. 2012. Importance of Marketing Mix in Higher Education Institutions. Heather Pullen. 2009. The Relationship Between Public Relations and Marketing in The Nonprofit Sector : The Case of Hamilton Health Science Foundation. Mitchell Freidman. 2012. Leadership Development in Undergraduate Public Relations Students : A Case Study. Noviana Dewi. 2011. Pengaruh Public Relations Terhadap Keputusan Konsumen dalam Pembelian Jasa PT. Uvindo Prima Cemerlang. Patrick Merle, Coy Callison. 2012. Absence of Trade Press Coverage of Mass Communication Academic Research A Bittersweet Victory for Public Relations. Kadek Dewi, Cahaya Putra. 2007. Public relations in Bali’s Tourism Industry. Robert V. Kozinets, Kristine de Valck, Andrea C. Wojnicki, & Sarah J. S. Wilner. 2010. Understanding Word of Mouth Marketing in Online Communities. Joseph E. Phelps, Regina Lewis, Lynne Mobilio, & David Perry. 2010. Viral Marketing or Electronic Word of Mouth Marketing: Examining Consumer Responses and Motivations to Pass Along Email. Allan J. Kimmel & Philip J. Kitchen. 2011. Special Issues: Word of Mouth Marketing and Social Media. Website: www. inilahjabar.com www.womma.com Dea Yulia Rahman, 2013 Pengaruh Marketing Public Relations dan Word of Mouth Marketing Terhadap Keputusan Menggunakan Jasa Bimbingan Belajar SSC (Survei Pada Siswa SSC Unit Badak Singa Bandung) Universitas Pendidikan Indonesia | repository.upi.edu| perpustakaan.upi.edu